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Public Hearing on Home Equity Lending
August 4, 2000
Transcript

 0001
                                                     Volume I 
                                                     Pages 1 - 286
              
                            UNITED STATES OF AMERICA
                              FEDERAL RESERVE BOARD
              
              HEARING RE:  The Truth in Lending Act, The Home
                           Ownership and Equity Protection Act  
                           of 1994, and Predatory Lending 
                           Practices in the Home-Equity Consumer 
                           Credit Market.
              
              BEFORE:  Edward M. Gramlich, Board of Governors of 
                           the Federal Reserve System, Chairman of 
                           the Federal Reserve Board's Committee 
                           on Consumer and Community Affairs
              
                       Dolores Smith, Director, Federal Reserve 
                           Board's Division of Consumer and 
                           Community Affairs
              
                       Sandra Braunstein, Assistant Director, 
                           Federal Reserve Board's Division of 
                           Consumer and Community Affairs
              
                       Adrienne Hurt, Assistant Director, Federal 
                           Reserve Board's Division of Community 
                           Affairs
              
                       James Michaels, Managing Counsel, Federal 
                           Reserve Board's Division of Consumer 
                           and Community Affairs
              
                       Richard Walker, Vice-President, Federal 
                           Reserve Board of Boston
              
              
                                    Held at:
                         Federal Reserve Bank of Boston
                               600 Atlantic Avenue
                              Boston, Massachusetts
                             Friday, August 4, 2000
                                    9:00 a.m.
              
                                Carol H. Kusinitz
                        Registered Professional Reporter
              

 0002
          1                         I N D E X
              
          2   SPEAKER:                                        PAGE
              
          3                   INTRODUCTORY REMARKS
              
          4   Dolores Smith                                      5
              
          5   Edward M. Gramlich                                 8   
              
          6                    OPENING STATEMENTS
              
          7   Jennifer Davis Carey:  Director, 
                Consumer Affairs and Business Regulation, 
          8     Commonwealth of Massachusetts                   13
              
          9   Thomas J. Curry:  Commissioner of Banks, 
                Commonwealth of Massachusetts                   16
         10   
              Steve Nadon:  Executive Vice-President and COO,   
         11     Option One Mortgage Corporation                 19
              
         12   Elizabeth Renuart:  National Consumer Law Center  25
              
         13   Howard Miselman:  Chairman, 
                 Massachusetts Mortgage Association             27
         14   
              William Gothorpe:  America's Community Bankers    31
         15   
              Bruce Marks:  Ceo and Executive Director,   
         16     Neighborhood Assistance Corporation of America  34
              
         17   Pam Kogut:  Assistant Attorney General, 
                Commonwealth of Massachusetts                   37
         18   
              Richard Gravino:  President, 
         19     Provident Consumer Financial Services           40
              
         20   Faith Schwartz:  Freddie Mac                      43
              
         21   Dwight Golann:  Professor of Law,
                Suffolk University Law School                   45
         22   
              Dennis Algiere: Vice-President of Compliance,
         23     CRA Officer, Washington Trust Company           48
              
         24   

 0003
          1                   I N D E X (Continued)
              
          2   SPEAKER:                                        PAGE
              
          3        EXAMINING POSSIBLE CHANGES TO HOEPA'S SCOPE
              
          4   Dolores Smith                                     51
              
          5   Discussion                                        52
              
          6      EXAMINING POSSIBLE ADDITIONAL RESTRICTIONS OR 
                  PROHIBITIONS FOR SPECIFIC ACTS AND PRACTICES
          7   
              Dolores Smith                                     89
          8   
              Discussion                                        91
          9   
              James Michaels                                   133
         10   
              Discussion                                       135
         11   
                                AFTERNOON SESSION
         12                             
                              INTRODUCTORY REMARKS
         13   
              Dolores Smith                                    192
         14   
                  OTHER INITIATIVES TO COMBAT PREDATORY LENDING
         15                             
                               OPENING STATEMENTS
         16   
              Norma Moseley:  Director of Housing Programs,  
         17     Ecumenical Social Action Committee, Inc.       194
              
         18   Nadine Cohen:  Lawyers Committee for Civil 
                Rights Under Law, Boston Bar Association       196
         19   
              Leonard Raymond:  Executive Director, 
         20     Homeowner Options for Massachusetts Elderly    198
              
         21   Tom Callahan:  Executive Director, 
                Massachusetts Affordable Housing Alliance      201
         22   
              Allen White:  Supervising Attorney, 
         23     Community Legal Services                       204
              
         24   John C. Anderson:  The Real Estate Analyst       207
              

 0004
          1                   I N D E X (Continued)
              
          2   SPEAKER:                                        PAGE
              
          3                CONSUMER OUTREACH EFFORTS,
                          CONSUMER EDUCATION CAMPAIGNS
          4   
              Dolores Smith                                    211
          5   
              Sandy Braunstein                                 212
          6   
              Discussion                                       212
          7   
                              PUBLIC PARTICIPATION
          8   
              Tim Davis: City of Boston Department 
          9     of Neighborhood Development                    264
              
         10   Daniel Ramgeet:  Massachusetts ACORN             266
              
         11   Ed France                                        269
              
         12   Leonard Alkins:  Boston NAACP                    271
              
         13   Jim Campen:  Associate Professor of Economics, 
                U. Mass. Boston                                273
         14   
              Andrea Luquetta:  Massachusetts Association of   
         15     Community Development Corporations             276
              
         16   Bruce Fitzsimmons:  Massachusetts Conveyancers 
                Association                                    281
         17   
                                     * * * *
         18   
         19   
         20   
         21   
         22   
         23   
         24   

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          1                   P R O C E E D I N G S
          2            MODERATOR SMITH:  Good morning.  I think 
          3   we're about ready to start.  My name is Dolores 
          4   Smith.  I'm the Division Director for Consumer and 
          5   Community Affairs at the Federal Reserve Board, and 
          6   I will be the moderator for this hearing. 
          7            This is the second of four hearings that 
          8   the Board is holding this summer on home-equity 
          9   lending.  Our first meeting was in Charlotte last 
         10   week, and we have two more scheduled, one in Chicago 
         11   on the 16th and the fourth one in San Francisco on 
         12   September the 7th. 
         13            We have invited panelists and then we also 
         14   have members of the public who, as in Charlotte, 
         15   will be offering a wide variety of views on the 
         16   possible ways to address predatory lending practices 
         17   in the home-equity consumer credit market.  We look 
         18   forward to hearing about these issues here in 
         19   Boston. 
         20            As in Charlotte, we will be discussing the 
         21   potential use of the Board's rule-making authority 
         22   under the Home Ownership and Equity Protection Act, 
         23   which we refer to as HOEPA.  Also, we will be 
         24   discussing alternatives to regulation, such as 

 0006
          1   consumer outreach and consumer education. 
          2            First I want to start by introducing the 
          3   Board Panel.  We have Ned Gramlich to my right, who 
          4   is a member of the Board of Governors of the Federal 
          5   Reserve System.  He also is the chairman of our 
          6   Oversight Committee for Consumer and Community 
          7   Affairs of the Board. 
          8            To my left, we have Adrienne Hurt and Jim 
          9   Michaels.  Adrienne is Assistant Director for our 
         10   regulations program, and Jim is Managing Counsel.  
         11   And the two of them are the people who are primarily 
         12   responsible for Truth in Lending matters at the 
         13   Board. 
         14            And then to my right we have Richard Walker 
         15   from the Reserve Bank, Federal Reserve Bank of 
         16   Boston.  He is a Vice-President. 
         17            I'll start with a few introductory remarks 
         18   for the record about the Truth in Lending Act and 
         19   HOEPA. 
         20            The Truth in Lending Act requires creditors 
         21   to disclose the cost of credit for consumer 
         22   transactions generally, not just for mortgage 
         23   credit.  But in 1994, the Congress enacted HOEPA, as 
         24   it is called, and HOEPA added special protections 

 0007
          1   under Truth in Lending for consumers who use their 
          2   home as security for loans when the rates or the 
          3   fees on the loans are above a certain percentage or 
          4   amount. 
          5            HOEPA was a response to accounts of abusive 
          6   lending practices involving unscrupulous lenders who 
          7   made unaffordable home-secured loans to consumers 
          8   who were house rich but cash poor.  These cases 
          9   involved elderly, sometimes unsophisticated 
         10   homeowners who were targeted for loans with high 
         11   rates or high closing fees and with repayment terms 
         12   that were difficult or impossible for the homeowners 
         13   to meet. 
         14            HOEPA requires creditors to provide 
         15   additional disclosures at least three days before 
         16   the consumer becomes obligated for the loan.  It 
         17   prohibits lenders from including certain terms in 
         18   loan agreements; for example, balloon payments for 
         19   short-term loans.  It prohibits creditors from 
         20   relying on a consumer's home as the source of 
         21   repayment of the debt without considering whether 
         22   the consumer's income, debt and employment status 
         23   would support repayment. 
         24            For the Board, it also requires that the 

 0008
          1   Board hold hearings periodically to keep abreast of 
          2   the home-equity credit market targeted by HOEPA.  
          3   And we did hold hearings initially in 1997, about 
          4   two years after HOEPA became effective. 
          5            And for now we'll start with Governor 
          6   Gramlich, who is going to talk to us a little bit 
          7   about the purpose of these hearings. 
          8            GOVERNOR GRAMLICH:  Thank you very much, 
          9   Dolores.  We're all happy to be here in Boston, and 
         10   we had a successful hearing in Charlotte last week, 
         11   and we look forward to another one today. 
         12            Let me just say a few overall words about 
         13   the issue here.  The last few years have seen a very 
         14   large growth in subprime lending.  It's roughly 
         15   twice the rate of growth of other mortgage lending. 
         16            Most of us think that by and large this 
         17   growth was a good thing, that it generally brought 
         18   credit to low and moderate income families that 
         19   previously had been denied credit and opened up 
         20   credit markets and went along with a number of 
         21   things that we would put in the general category of 
         22   equalizing opportunities for groups of all income 
         23   levels. 
         24            But by all anecdotes there seem to have 

 0009
          1   been some abuses that have come along at the same 
          2   time.  There have been a series of anecdotes that 
          3   I'm sure you've all heard, maybe are the source of 
          4   many of them, and we're trying to track this down 
          5   now with quantitative data.  But there does seem to 
          6   be some rise in foreclosures that would otherwise be 
          7   hard to explain. 
          8            It's this kind of puzzle that leads to the 
          9   quandaries up here.  We would like to encourage the 
         10   continued growth of subprime lending, the continued 
         11   opening up of credit markets, but we also want to do 
         12   what we can within our authority to curb the abuses 
         13   that are cropping up. 
         14            The Fed has some authority in this area, as 
         15   Dolores mentioned.  We have some authority under 
         16   HOEPA.  We also have some authority under the Home 
         17   Mortgage Disclosure Act.  And these hearings are 
         18   fundamentally about aspects within our authority; 
         19   that is, what the Fed can do.  We are trying to keep 
         20   our focus analytical and to keep our eye on the 
         21   ball, if you will, and try to find measures that we 
         22   can take that have more benefits than costs, 
         23   recognizing that nothing will be perfect. 
         24            One thing I should mention and that you'll 

 0010
          1   hear today is that our authority in the overall 
          2   scheme of things is a bit limited.  We certainly 
          3   can't do it all.  To make a broad-based assault on 
          4   predatory lending, it's going to take the combined 
          5   efforts of all financial regulators, of which there 
          6   turn out to be nine in Washington.  It's going to 
          7   take a number of private sector efforts.  It's going 
          8   to take a big push on consumer education, and that's 
          9   why the session this afternoon focuses on that 
         10   topic. 
         11            So a multifaceted approach will be 
         12   necessary.  At the same time, the Fed can probably 
         13   do some good, and that's the kind of thing that we 
         14   are going to be focusing on. 
         15            These hearings build on others that we've 
         16   had in the past that Dolores mentioned.  There have 
         17   also been some Treasury/HUD hearings earlier in the 
         18   year, and that led to a report that Treasury and HUD 
         19   made that had a number of suggestions for Federal 
         20   Reserve action. 
         21            So this is the more, if you will, the more 
         22   precise part of that.  We're now getting down to 
         23   business on these recommendations and trying to look 
         24   at them one by one and see exactly what we should 

 0011
          1   and shouldn't do. 
          2            So with that I will stop and turn it back 
          3   over to Dolores so we can continue with the agenda.  
          4   But, again, thank you for coming, and thank you for 
          5   helping us with this difficult problem. 
          6            MODERATOR SMITH:  Thank you, Ned.  I wanted 
          7   to talk a little bit about how our agenda is 
          8   structured.  We're going to spend the morning 
          9   considering ways in which the Board might use its 
         10   rule-writing authority under Truth in Lending and 
         11   HOEPA to curb the predatory lending practices, as I 
         12   mentioned, while preserving access to credit for 
         13   homeowners who have less than perfect credit 
         14   records.  And then this afternoon we'll turn our 
         15   attention to alternatives to regulation, such as 
         16   consumer outreach and consumer education, that also 
         17   might help address predatory practices. 
         18            At both sessions we hope to hear about 
         19   studies or research on subprime or equity lending 
         20   that would inform the Board in its deliberations. 
         21   And then we also this afternoon have set aside time 
         22   for members of the public. 
         23            For the morning session and the afternoon 
         24   panel, we have invited panelists.  And then we will 

 0012
          1   have, starting at about three o'clock, what we are 
          2   calling an open mike session, so that members of the 
          3   public who are interested in presenting their views 
          4   may sign up at the registration desk outside and be 
          5   prepared to give us, in about three minutes, their 
          6   views on the topics we are discussing today. 
          7            For this morning's session we have some 
          8   rules of procedure.  We will start with opening 
          9   statements by the invited panelists.  Each person 
         10   will have three minutes.  We have a timekeeper in 
         11   the audience, if you will raise your hand.  We have 
         12   two of them, and they will give you, I believe, a 
         13   one-minute warning, and then they will tell you when 
         14   your time is up by saying, "Please finish."  So that 
         15   if you're in the middle of a sentence, perhaps you 
         16   can get to the end. 
         17            But it's important to try to keep an eye on 
         18   the timekeeper.  I know that the inclination will be 
         19   to look toward the Panel, but if you will just kind 
         20   of be mindful.  I will also say that because 
         21   sometimes the attention is focused over here, what I 
         22   plan to do, when I see the signal, is do this 
         23   (demonstrating).  This is not time out; this is time 
         24   up. 

 0013
          1            There will be an opportunity for you to 
          2   sort of extend your remarks in several ways, both in 
          3   the dialogue in the general discussion that will 
          4   follow our opening statements.  Also, some of you, I 
          5   know, have prepared written statements.  We will 
          6   include those in the record if you will give them to 
          7   us, please. 
          8            So with that, I think we are ready to 
          9   start, and we are going to -- oh, let me just 
         10   mention as far as the schedule generally, we expect 
         11   to take a ten-minute break sometime around 10:30, 
         12   and then we will reconvene.  We will break for lunch 
         13   at one o'clock. 
         14            So with that we will start with Jennifer 
         15   Davis Carey, and if you will each just start with 
         16   your name and continue with your organization and 
         17   identify yourself.  I can't see all the names from 
         18   here, so you just do your own thing.  We're going to 
         19   go clockwise, so we'll just keep going. 
         20            MS. CAREY:  Good morning, everyone.  My 
         21   name is Jennifer Davis Carey, and I'm Director of 
         22   Consumer Affairs and Business Regulation for the 
         23   Commonwealth of Massachusetts. 
         24            Thank you for this opportunity to speak 

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          1   about predatory mortgage lending and how we can 
          2   further combat its attendant abuses.  Let me begin 
          3   by assuring you that my office and the Division of 
          4   Banks, one of the nine consumer protection agencies 
          5   under my supervision, are deeply committed to 
          6   protecting Massachusetts residents against 
          7   unscrupulous rogue lenders who engage in abusive and 
          8   unconscionable lending practices.  
          9            Predatory lending has no place in this 
         10   Commonwealth.  We pledge to do everything within our 
         11   existing authority to stop this form of white-collar 
         12   mugging that robs people of the equity in their 
         13   homes, places them on a cycle of debt, jeopardizes 
         14   the sustainability of home ownership, destabilizes 
         15   neighborhoods, and thwarts the transfer of the hard- 
         16   earned wealth of working people to succeeding 
         17   generations. 
         18            This unconscionable practice preys on the 
         19   elderly and virtually assures that financially 
         20   unsophisticated working people and the poor, whom 
         21   these lenders target, consign themselves to long- 
         22   term, if not permanent, financial distress. 
         23            I commend the Federal Reserve for 
         24   maintaining continued focus on the issue of 

 0015
          1   predatory lending.  As you consider this issue, I 
          2   urge you to consider its definitional, legal and 
          3   regulatory complexity.  I also urge you to weigh 
          4   carefully how predatory lending, which is illegal 
          5   and clearly immoral, differs from other legitimate 
          6   forms of lending. 
          7            For example, flexible loan mortgage 
          8   programs under the Massachusetts and Federal 
          9   Community Reinvestment Acts and responsible forms of 
         10   subprime lending have resulted in the extension of 
         11   credit to countless numbers of creditworthy people 
         12   who in the past did not fit easily into conventional 
         13   loan underwriting standards. 
         14            Let me articulate what we believe to be 
         15   important governing positions.  There must be clear 
         16   and meaningful disclosure.  The extension of high- 
         17   cost credit should be only made to borrowers based 
         18   on the ability to repay and not on collateral 
         19   values.  Financing of points or single-premium 
         20   payment insurance should be prohibited.  Points that 
         21   deviate from industry-wide standards should be 
         22   prohibited.  Loan modification and deferral fees 
         23   should be prohibited.  And there are a number of 
         24   others, but in the interests of time, I will keep it 

 0016
          1   short. 
          2            One of the things that we are doing is I 
          3   have asked our Commissioner of Banks to look at our 
          4   regulation, and we are also creating an advisory 
          5   committee in our Division of Consumer Affairs to 
          6   work with the industry and with the advisory and 
          7   watchdog groups on this matter.  Thank you. 
          8            MODERATOR SMITH:  Thank you very much. 
          9            Mr. Curry.  
         10            MR. CURRY:  Good morning.  For the record, 
         11   my name is Thomas J. Curry, and I am the 
         12   Massachusetts Commissioner of Banks.  I do have a 
         13   written statement, which I believe has been 
         14   submitted for the record, but I would like to make 
         15   some brief oral remarks. 
         16            The Federal Reserve's reexamination of 
         17   Truth in Lending's HOEPA provisions is truly timely 
         18   and appropriate after six years.  During this 
         19   period, we have observed the development and 
         20   marketing of new nonconventional mortgage products, 
         21   increased levels of consumer debt, and significant 
         22   appreciation of residential property values here in 
         23   Massachusetts, particularly in the Boston area. 
         24            From a regulatory perspective, my office 

 0017
          1   has also gained significant additional practical 
          2   experience with these new mortgage products and this 
          3   segment of the mortgage lending industry. 
          4            As you may know, the Commonwealth also has 
          5   a State Truth in Lending law, which is enforced by 
          6   my office.  We too have looked at whether the 
          7   Commonwealth's HOEPA or Section 32 requirements are 
          8   adequate.  Many of these same questions that were 
          9   raised by the July Federal Register notice have been 
         10   considered at the state level here and in other 
         11   states such as North Carolina and New York. 
         12            Given our licensing and examination 
         13   experience with nonbank mortgage lenders and 
         14   brokers, we believe that many of the specific 
         15   questions referenced in the public hearing notice 
         16   should be actively considered and pursued by the 
         17   Federal Reserve. 
         18            For our part, we have recently proposed 
         19   comparable changes and amendments to our state 
         20   regulations governing high-cost mortgage lending. 
         21   After collaborating with Director Carey's office, we 
         22   are proposing, one, to expand the coverage of the 
         23   Commonwealth's HOEPA regulations; two, to strengthen 
         24   its existing disclosure, limitations and prohibited 

 0018
          1   act provisions; three, to add a new provision 
          2   listing a series of high-cost loan unfair practices; 
          3   and four, to strengthen the penalties for high-rate 
          4   loan violations under the Commonwealth's mortgage 
          5   lending licensing and consumer protection rules. 
          6            The text of these proposed changes, 
          7   including an official summary, are found in our 
          8   proposed regulations which are attached to our 
          9   testimony.  However, I would like to briefly 
         10   highlight some of the specific proposed changes. 
         11            We think existing HOEPA thresholds are too 
         12   low and underinclusive.  We are proposing to reduce 
         13   the interest rate trigger from 10 to 8 percent, 9 
         14   percent for junior mortgages, and to reduce the fees 
         15   or points trigger from 8 to 5 percent, excluding 
         16   bona fide discount points. 
         17            The proposed regulations also govern junior 
         18   mortgage loans as well as first mortgages and 
         19   clarify the treatment of adjustable rate mortgage 
         20   products. 
         21            We also believe that our proposed new 
         22   section on unfair practices is significant.  This 
         23   section addresses abusive high-cost mortgage loan 
         24   practices, such as the financing of excessive 

 0019
          1   points, fees and third-party fees; loan flipping; 
          2   loan packing; improper encouragement of default; 
          3   deceptive advertising; unconscionable rates, fees 
          4   and third-party charges; oppressive arbitration 
          5   provisions; selective credit history reporting; and 
          6   a prohibition on single-premium credit insurance 
          7   sales, as well as arbitrary loan call provisions; 
          8   and credit counseling. 
          9            We hope that our proposed state regulations 
         10   will be a resource to the Federal Reserve as it 
         11   considers any future changes to its own Truth in 
         12   Lending regulations.  Thank you. 
         13            MODERATOR SMITH:  Mr. Nadon. 
         14            MR. NADON:  My name is Steve Nadon.  I'm 
         15   the Chief Operating Officer of Option One Mortgage 
         16   Corporation.  Option One has been in the subprime 
         17   business since late 1992.  Our core business was 
         18   then and remains today the underwriting, funding and 
         19   servicing of subprime loans.  As one of the largest 
         20   subprime wholesale originators in the nation, we 
         21   appreciate the opportunity to be heard on this issue 
         22   of what action, if any, the Federal Reserve Board 
         23   should take on HOEPA reform. 
         24            We are submitting written comments to the 

 0020
          1   Board which go into much more detail than I am going 
          2   to today, but for the purposes of this morning's 
          3   discussion, there are three important points we 
          4   would like to make. 
          5            The first is that subprime lending is not 
          6   the same thing as predatory lending.  Second, we 
          7   need to take great care not to write new rules that 
          8   cause legitimate lenders to stop lending to 
          9   consumers in large parts of the subprime market.  
         10   Third, the best way to reduce predatory lending is 
         11   to create a better informed consumer. 
         12            First, again, subprime lending is not the 
         13   same thing as predatory lending.  Option One is just 
         14   one of many responsible subprime lenders in the 
         15   industry today.  We do not make high-cost loans.  We 
         16   do not write credit insurance products onto our 
         17   loans.  We do not solicit our servicing portfolio to 
         18   flip our customers into new refinances. 
         19            Our prepayment penalties are optional and 
         20   always come with reductions in rates and/or fees to 
         21   the borrower.  We report loan performance to the 
         22   three major credit bureaus.  We do not offer loan 
         23   products with short-term balloon payments.  Our 
         24   loans have no negative amortization, nor do they 

 0021
          1   include any arbitrary lender call provisions. 
          2            Second, we believe it is important to keep 
          3   our eyes on the big picture.  While we certainly 
          4   agree that the business practices of a few in our 
          5   industry are intolerable, we should all be very 
          6   careful to avoid writing rules that limit how any 
          7   lender can make loans in the hope of protecting 
          8   borrowers from the true predators.  A likely result 
          9   of such rules is that the nonpredators in the 
         10   subprime market today may decide to stop making 
         11   loans, subject to the new restrictions. 
         12            As an example, Option One made a decision 
         13   in 1994 that we would not make loans that exceeded 
         14   the HOEPA triggers and voluntarily extended that 
         15   prohibition to all loan submissions, not just those 
         16   covered by the letter of the law.  We were not alone 
         17   in that decision, and it has resulted in a segment 
         18   of the market that companies like Option One will 
         19   not serve. 
         20            If the Board decides to lower the triggers, 
         21   it will cause those of us who have been trying to do 
         22   the right thing to make a very tough decision:  Do 
         23   we stay with our current policy or give in and make 
         24   a statement to the market that we've changed our 

 0022
          1   mind and being a high-cost lender is okay?  
          2            Going back to the big picture I spoke of,  
          3   if good, well-intentioned companies like Option One 
          4   further limit the loans that they will make, who 
          5   fills the void?  These borrowers will still have 
          6   credit needs, but the only lenders that would be 
          7   left to help them may be the exact lenders that you 
          8   find to be the most aggressive and likely to engage 
          9   in predatory practices. 
         10            My sense is that the original intention of 
         11   HOEPA was not to drive more people into the hands of 
         12   predatory lenders, but rather to make an effort to 
         13   ensure that borrowers were provided good information 
         14   upon which to base a decision to borrow. 
         15            The third and final point I would like to 
         16   make again of the big picture.  Why are we all in 
         17   these discussions about predatory lending in the 
         18   first place?  It is not the result of whether we 
         19   classify borrowers as prime or subprime or whether 
         20   the loan is under or over the HOEPA triggers.  I 
         21   have not heard any claim or seen any evidence that 
         22   indicates that predatory lending only takes place on 
         23   loans that fall below the HOEPA trigger. 
         24            If I am accurate on this, it begs the 

 0023
          1   question, why would we believe that lowering HOEPA 
          2   triggers, thereby expanding the number of 
          3   transaction covered by HOEPA, would reduce predatory 
          4   lending?
          5            MODERATOR SMITH:  Thank you.
          6            GOVERNOR GRAMLICH:  Could I ask Mr. Nadon a 
          7   question.  You indicated that you had taken a number 
          8   of what I'll call policing measures on your own, but 
          9   you more or less seemed to be cautioning us against 
         10   policing the whole market. 
         11            Are you concerned that you would lose 
         12   competitive advantage if you corrected some things 
         13   on your own and these practices weren't corrected in 
         14   the whole market?  
         15            MR. NADON:  Well, we certainly did give 
         16   some business up when we elected, back six years ago 
         17   now, to not do anything that went over what were 
         18   going to be the established HOEPA triggers, which 
         19   was okay.  The question becomes, at what point does 
         20   that competitive advantage begin to cost the company 
         21   too much?  And it's a tough question. 
         22            As HOEPA triggers come down, we probably 
         23   will continue to take the stand that we are not 
         24   going to be making HOEPA loans, so the more that 

 0024
          1   those triggers are reduced, the bigger the 
          2   population that we're just not going to be able to 
          3   serve. 
          4            And probably more than the competitive 
          5   concern that we have is that there are some good 
          6   lenders out there that do not do a lot of the things 
          7   that get talked about as being predatory practices, 
          8   and we do that for a reason, because we don't 
          9   believe in doing those things.  If we are serving 
         10   less of the market, then the people that will serve 
         11   those people are the ones that we don't want to be 
         12   helping those people.  That's probably our bigger 
         13   concern than the competitive piece. 
         14            MR. MARKS:  Since we're asking questions --
         15            MODERATOR SMITH:  I'm sorry, Mr. Marks, 
         16   we're not asking questions.  Governor Gramlich has a 
         17   special status here, so he may ask questions.  The 
         18   discussion will not start until after all the 
         19   opening statements have been completed. 
         20            MR. MARKS:  Just on the record, we would 
         21   like to know what the rates that you charge are. 
         22            MODERATOR SMITH:  We will discuss that 
         23   later, Mr. Marks. 
         24            Ms. Renuart. 

 0025
          1            MS. RENUART:  Thank you.  I'm Elizabeth 
          2   Renuart.  I'm with the National Consumer Law Center 
          3   here in Boston.  We are an advocacy organization 
          4   that has a national perspective on the problems of 
          5   low-income consumers in this country. 
          6            The impact of predatory lending on the 
          7   human side has been great.  We saw it in the 
          8   mid-1980s.  It led Congress to have a series of 
          9   hearings in the early 1990s that led to the 
         10   enactment of HOEPA, which we're discussing today. 
         11            Since that time, there has been a series of 
         12   additional hearings that have illuminated and 
         13   highlighted this problem.  Hopefully this afternoon 
         14   there will be actual homeowners and others present 
         15   from the community that can talk about the human 
         16   face of what has happened to them as a result of 
         17   predatory lending. 
         18            Senator Grassley held hearings in 1997.  
         19   HUD and Treasury held hearings around country 
         20   earlier this year.  There is ample evidence at this 
         21   point that there is a serious and growing problem 
         22   that, while HOEPA has been helpful to address, it 
         23   has not sufficiently addressed this problem that's 
         24   been growing since 1980. 

 0026
          1            The impact on minorities and the poor and 
          2   the elderly has been greatest.  HUD came out with 
          3   studies earlier this year called "Unequal Burden" 
          4   from several cities showing the impact of predatory 
          5   and subprime lending, and the targeting of those 
          6   communities has been quite great in those large 
          7   cities, Atlanta, for example, Baltimore, New York, 
          8   Los Angeles and Chicago. 
          9            The Board is in a unique position at this 
         10   point.  The Board has been delegated, although not 
         11   unlimited, certainly wide authority by Congress to 
         12   deal with this problem on its own and not have to 
         13   seek Congressional authority to go further. 
         14            It can, as we've heard, lower the annual 
         15   percentage rate trigger to at least 8 points.  It 
         16   can add into the points and fees trigger any number 
         17   of points and fees that it chooses to do so, and 
         18   could in fact, under Congressional authority, adopt 
         19   an all-inclusive points and fees trigger, which we 
         20   would support. 
         21            In addition, Congress specifically 
         22   addressed refinancing, and as testimony in other 
         23   arenas have shown, it's the refinancing and the 
         24   inclusion of high points and fees which strips the 

 0027
          1   equity out of people's homes.  So later, during the 
          2   panel discussion, I know we will reach the issue of 
          3   refinancing, and I will be happy at that point to 
          4   address some specific proposals. 
          5            The most important problems that we see are 
          6   the refinancing and charging of points and fees that 
          7   suck the equity out of the home.  We are going to 
          8   ask the Board to limit the amount of points and fees 
          9   that a lender can finance to no more than 3 percent, 
         10   and that the interest rate and fees triggered should 
         11   be reduced. 
         12            We have evidence that we will be submitting 
         13   in written testimony that will show that lenders 
         14   like Option One and others can make loans, still way 
         15   below a lower trigger, and cover any losses as a 
         16   result of foreclosure.  And finally, HOEPA must 
         17   apply to open-ended credit.  Thank you. 
         18            MODERATOR SMITH:  Mr. Miselman. 
         19            MR. MISELMAN:  Good morning, everyone.  My 
         20   name is Howard Miselman, and I'm President of 
         21   Continental Funding Corporation, located in 
         22   Stoughton, Massachusetts.  We're a full-service 
         23   mortgage brokerage company serving the community 
         24   since 1989.  We handle all types of financing 

 0028
          1   transactions, including conventional, government, 
          2   and the topic of today's discussion, subprime 
          3   lending. 
          4            Currently, I serve as Chairman of the 
          5   Massachusetts Mortgage Association, which is the 
          6   professional trade association representing mortgage 
          7   brokers, lenders and wholesalers throughout the 
          8   Commonwealth of Massachusetts.  As professionals in 
          9   the mortgage industry, I can say confidently that we 
         10   are committed to ending abusive lending practices 
         11   throughout the country. 
         12            First of all, I would like to thank the 
         13   Board of Governors for extending me this invitation 
         14   to participate in the discussion on this very 
         15   important topic.  I hope my comments and thoughts 
         16   help in the discussion. 
         17            The Massachusetts Mortgage Association 
         18   applauds the effort of the Board for convening this 
         19   discussion panel and scheduling similar public 
         20   hearings throughout the country.  I welcome the 
         21   opportunity to discuss different ways to stop 
         22   abusive lending practices which target specific 
         23   consumer groups, including those with less than 
         24   perfect credit ratings.  

 0029
          1            As a long-standing member of the mortgage 
          2   community, I have personally seen the chaos in 
          3   people's lives that resulted from predatory lending, 
          4   and I would like see them stopped.  Myself and all 
          5   other reputable firms conducting business in the 
          6   subprime arena are also hurt by the small number of 
          7   firms practicing predatory lending. 
          8            Recent public hearings conducted by the 
          9   Massachusetts Joint Committee on Banks and Banking 
         10   on this subject point clearly to a solution that 
         11   will involve initiating tighter enforcement of 
         12   existing regulations, as well as considering 
         13   amendments to these regulations. 
         14            Such an approach has been advocated and is 
         15   being pursued in the Commonwealth by Commissioner 
         16   Curry of the Massachusetts Division of Banks, and a 
         17   draft of proposed amendments to regulations is 
         18   expected shortly to be available for public comment. 
         19   Effective responses to abuses, using regulation to 
         20   fight predatory lending, are better suited to the 
         21   urgent needs of consumers. 
         22            Like the Commissioner, we are also 
         23   concerned that any legislative or regulatory 
         24   measures clearly acknowledge the difference between 

 0030
          1   abusive lending practices and appropriate lending 
          2   practices that serve the legitimate needs of 
          3   borrowers utilizing the services of subprime 
          4   lenders. 
          5            The subprime side of financing has come 
          6   about from a definite need by the public, and 
          7   consequently, any regulatory reform will need to 
          8   tread the line between stemming abusive lending 
          9   practices and keeping legitimate channels of credit 
         10   open to low-income borrowers and those with impaired 
         11   credit histories. 
         12            The most effective weapon against predatory 
         13   lending practices is a well-informed and educated 
         14   consumer.  To that end, we will work with any group 
         15   or government body to establish a predatory-lending- 
         16   free environment so consumers can go out into the 
         17   marketplace and shop with confidence. 
         18            The Massachusetts Mortgage Association 
         19   maintains a proactive role on the issue of ending 
         20   predatory lending practices by engaging in specific 
         21   consumer outreach efforts.  In 1999, for instance, 
         22   the Mass. Mortgage Association participated as a 
         23   contributor and active sponsor of the Massachusetts 
         24   Community Banking Council's "Don't Borrow Trouble" 

 0031
          1   campaign. 
          2            This well-thought-out education campaign 
          3   put effective information in front of the homeowner 
          4   who may be looking for a home equity loan.  Just as 
          5   a conforming or prime borrower shops for the best 
          6   possible deal and knows the right questions to ask, 
          7   with the proper information and guidance, a subprime 
          8   borrower can do the same. 
          9            We are united in support of the Board of 
         10   Governors' efforts to address the issue of predatory 
         11   lending and ending abusive lending practices.  Thank 
         12   you very much.
         13            MODERATOR SMITH:  Mr. Gothorpe.
         14            MR. GOTHORPE:  Good morning.  I'm Bill 
         15   Gothorpe, President and CEO of Dedham Institution 
         16   for Savings in Dedham, Mass.  I appreciate the 
         17   opportunity to testify today on behalf of America's 
         18   Community Bankers.  They are preparing a formal 
         19   comment letter in response to your request, so my 
         20   remarks today will just highlight some of the 
         21   points. 
         22            Let me start by giving you some perspective 
         23   about my bank and other ACB members.  We work hard 
         24   to help the average American become and remain 

 0032
          1   homeowners.  We're permanent fixtures in our 
          2   communities.  We have been in Dedham since 1831.  I 
          3   would like to think that we will be there another 
          4   couple hundred years.  And we depend on the economic 
          5   health of our borrowers for their success and for 
          6   ours. 
          7            Predatory lending that causes homeowners to 
          8   lose their homes and ruin their credit ratings 
          9   undermines our communities and damages potential 
         10   customers.  So we want to help you and other 
         11   agencies eliminate predatory lending practices, 
         12   without damaging our ability to offer prime and 
         13   subprime loans to our customers. 
         14            Dedham Savings is not only not a predatory 
         15   lender, we don't do any subprime lending.  We do 
         16   everything we can to make prime-rate borrowers out 
         17   of anybody who walks through the front door.  As a 
         18   locally oriented community institution, we have the 
         19   flexibility to do that, but not everyone can operate 
         20   as we do. 
         21            There are many legitimate subprime lenders 
         22   that perform a valuable service by providing credit 
         23   to borrowers who cannot qualify for prime loans.  At 
         24   the same time, we all know that predatory lenders 

 0033
          1   are also active in this market.  Unfortunately, it 
          2   has been stated, the information is anecdotal, and a 
          3   good reason for that is that many of the predatory 
          4   lenders don't come under the net of a lot of the 
          5   regulatory agencies. 
          6            I'm here to urge you to take steps to make 
          7   sure that unsupervised nonbank lenders undergo more 
          8   strict supervision.  The Federal Trade Commission 
          9   and the states could play a key role here.  Without 
         10   better supervision, regulations will be imposed only 
         11   on banks, leaving the door wide open to nonbank 
         12   predatory lenders. 
         13            Believe me, a bank like mine wouldn't dream 
         14   of engaging in predatory practices, because it is 
         15   totally contrary to our mission and philosophy.  In 
         16   any case, our federal and state examiners clamp down 
         17   hard on violations of consumer protection laws and 
         18   ask tough questions about the quality of the loans 
         19   on our books.  This is why everyone recognizes that 
         20   banks are not part of the predatory lending problem. 
         21            We know the Federal Reserve understands the 
         22   risk that overregulation can discourage responsible 
         23   lenders from making legitimate subprime loans.  
         24   Drawing the line between subprime and predatory 

 0034
          1   lending has become increasingly difficult, 
          2   comparable to the problem faced by the Supreme Court 
          3   in a different context.  Justice Potter Stewart 
          4   declined to define pornography but wrote, "I know it 
          5   when I see it."  I think we all feel the same way 
          6   about predatory lending. 
          7            America's Community Bankers is recommending 
          8   the Federal Reserve lower the high-cost loan trigger 
          9   under HOEPA from the current 10 points over Treasury 
         10   to 8 points.  We believe very few legitimate loans 
         11   would be adversely affected by this change and that 
         12   useful consumer protection will result. 
         13            I can see that my time is up.  The rest of 
         14   the comments will have to be in written form.  Thank 
         15   you. 
         16            MODERATOR SMITH:  Thank you very much. 
         17            Mr. Marks.  
         18            MR. MARKS:  I'll try to do it within three 
         19   minutes.  My name is Bruce Marks, and I'm the CEO of 
         20   the Neighborhood Assistance Corporation of America, 
         21   NACA, and I'm also an ex-employee of Federal Reserve 
         22   Bank of New York.  Let me try to summarize my 
         23   comments. 
         24            Let's go back in history to understand 

 0035
          1   where the Home Equity Protection Act law came from, 
          2   where the legislation came from.  We started in 
          3   Massachusetts with a campaign, a four and a half 
          4   year war against Fleet and its predatory lending 
          5   subsidiary Fleet Finance. 
          6            And when this organization, NACA, had over 
          7   500 people go to Washington and testify in the 
          8   Senate Banking Committee on May 17, 1993, when 
          9   Alphonse D'Amato, Senator from New York State, 
         10   sponsored the legislation, the HOEPA legislation, it 
         11   was opposed by the Federal Reserve Board.  It's been 
         12   opposed by the Fed from day one. 
         13            So let's just listen to a few of the quotes 
         14   that were said by, let's see, Governor Lindsey.  In 
         15   fact in a hearing on the legislation in the Senate 
         16   Committee on Banking, Housing and Urban Affairs on 
         17   May 19, 1993, Federal Reserve Governor Lindsey, 
         18   representing the Fed Board of Governors, criticized 
         19   HOEPA, claiming that it overly restricted credit 
         20   contract terms and "could create a risk that credit 
         21   could be shut off altogether to marginal borrowers 
         22   who happen to need credit due to special 
         23   circumstances."  He went on to state, "I'm sure that 
         24   we want to avoid the unintended consequences of 

 0036
          1   making loans more difficult to get, and we believe 
          2   the bill currently runs this risk." 
          3            He then recommended that the Congress raise 
          4   the threshold for each of the criteria for a high- 
          5   cost mortgage that would trigger the bill's 
          6   provisions.  He further cited the widows who would 
          7   be deprived of the chance to do home improvement due 
          8   to HOEPA's income tests.  He went on to claim that 
          9   an 8 percent limit on points or fees is, quote, 
         10   unduly restrictive.  We're talking about a 17 
         11   percent, 18 percent trigger.  That, by definition, 
         12   is predatory. 
         13            At NACA we do prime loans for subprime 
         14   borrowers.  That means that someone who is B and C 
         15   credit can purchase or refinance a house with no 
         16   fees, no points, and an interest rate of 7.5 percent 
         17   fixed.  So it's prime loans for subprime borrowers. 
         18            Brenda Williams, who is in the audience, 
         19   she had an 18 percent GMAC loan.  She lost her home, 
         20   and yet now she was able to get a new home through 
         21   NACA, as did her brother, her three nieces, and many 
         22   of her friends. 
         23            So let's call it what it is.  If any lender 
         24   here is saying that somehow a 17 percent trigger is 

 0037
          1   somehow a subprime loan and not a predatory loan, 
          2   that is outrageous on the face of it.  And no one in 
          3   this audience would agree that that makes any kind 
          4   of sense and that's not predatory.  That's not 
          5   subprime.  So we should have it.
          6            (Applause)
          7            MODERATOR SMITH:  Thank you.  Ms. Kogut. 
          8            MS. KOGUT:  I'm Pam Kogut.  I'm an 
          9   Assistant Attorney General in the Attorney General's 
         10   Office in Massachusetts, and I want to thank you for 
         11   inviting our office to be here today.  We've 
         12   historically been interested in protecting consumers 
         13   where they have experienced problem mortgage loans.  
         14   We receive a fair number of consumer complaints 
         15   every year from consumers who are experiencing 
         16   problems with their mortgage loans. 
         17            And I wanted to just highlight one case our 
         18   office has been working on for a bit of time to 
         19   highlight problems that a law enforcement office 
         20   like ours sees in an area where the laws aren't 
         21   necessarily as tight as they could be. 
         22            Our office filed a lawsuit against First 
         23   Alliance Mortgage Company a couple of years ago 
         24   after Commissioner Curry's office referred the 

 0038
          1   matter to us.  Their examiners were in the field, 
          2   saw that borrowers were paying more than 20 points 
          3   on a routine or consistent basis, and referred the 
          4   matter to our office. 
          5            Now, when we heard about the facts of this 
          6   case, we thought that it would be -- it was 
          7   obviously an important case to bring, there wasn't 
          8   any question that we were going to file the lawsuit, 
          9   but we also thought that it would be, you know, a 
         10   fairly easy, quick case, that we would get a result 
         11   in short order. 
         12            And that has turned out to be the farthest 
         13   thing from the truth.  We are still in litigation 
         14   with the company now, and they've filed for 
         15   bankruptcy, and the end is not in sight. 
         16            But let me just highlight a couple of the 
         17   things that we learned from the case.  We, in 
         18   discovery, obtained the 300 loan files of every 
         19   single Massachusetts borrower.  Of the 300 loans 
         20   made, in 36 percent of the cases borrowers paid 
         21   points in excess of 20, and in two cases paid more 
         22   than 30 points. 
         23            We believe that the industry-wide standard 
         24   for point charges in Massachusetts is that borrowers 

 0039
          1   shouldn't be paying more than 5 points for these 
          2   kinds of loans, and in 96 percent of the loans the 
          3   First Alliance borrowers paid more than 5 percent.  
          4   Of the 300 consumers, 20 percent of them were 
          5   actually rated A or A- and could have gotten 
          6   conventional loans from other lenders, and their 
          7   credit rating didn't define the number of points 
          8   that they paid. 
          9            In every single one of the loan files there 
         10   was a mandatory arbitration agreement, and in every 
         11   single one of the loan files there was a prepayment 
         12   penalty, and borrowers were assessed prepayment 
         13   penalties every time they tried to refinance in 
         14   cases where First Alliance had the documentation to 
         15   support their ability to do so.  So this is a lender 
         16   charging more than 20 points and charging prepayment 
         17   penalty. 
         18            From our point of view -- I'm just going to 
         19   wrap up, because the time people are telling me to 
         20   do that -- we really think that the more definite 
         21   the laws are in the area, the easier our job.  As I 
         22   said, we thought this would be a simple case to wrap 
         23   up, and we are still in litigation with the company. 
         24            We would urge points to be limited.  We 

 0040
          1   would urge the trigger to be lowered.  We would urge 
          2   any laws that would eliminate flipping.  28 of our 
          3   borrowers, also their loans were flipped.  So this 
          4   is a significant problem.  And we would urge any 
          5   regulation to prohibit mandatory arbitration 
          6   agreements.  And I could go on and on, but I won't. 
          7            MODERATOR SMITH:  Mr. Gravino.
          8            MR. GRAVINO:  I'm really going to try to do 
          9   this in three minutes.  Good morning.  My name is 
         10   Dick Gravino.  I'm President of PCFS, which is a 
         11   division of Provident Bank in Cincinnati. 
         12            I appreciate the opportunity to speak, be 
         13   here, and also to demonstrate our opposition to 
         14   predatory lending and loan-sharking.  As part of my 
         15   comments, I want to address a concern of both myself 
         16   and from our colleagues over tinkering with the 
         17   HOEPA laws as currently written until we can answer 
         18   some questions: 
         19            What have been the real results of HOEPA 
         20   legislation?  What are the meaningful by-products of 
         21   the law?  What changes have taken place in the 
         22   consumer marketplace?  Has HOEPA accomplished its 
         23   mission?  Has the at-risk consumer's behavior -- 
         24   what has been the behavior of at-risk consumers 

 0041
          1   resulting from this legislation?
          2            Many legitimate lenders will not make or 
          3   purchase loans considered to fall under the HOEPA 
          4   guidelines, PCFS included.  But where have those 
          5   consumers gone that would have been serviced?  Their 
          6   choices certainly have been limited.  They can't 
          7   shop around.  Who has picked up the slack and filled 
          8   up the void?  We all know that, when legitimate 
          9   businesses exit, the need still exists, the void is 
         10   filled. 
         11            Compliance with HOEPA today is difficult.  
         12   As currently written, there is room for a lot of 
         13   subjectivity.  For instance, a $5,000 miscalculation 
         14   and a one cent miscalculation have the same penalty. 
         15            No legitimate subprime lender will endorse 
         16   practices which are predatory.  We believe there are 
         17   many positives that are going to result with the 
         18   recent public awareness of predatory issues, but we 
         19   also believe the correct way to approach the problem 
         20   is through continuing education programs.  We need 
         21   real education, education directed at the consumer 
         22   in advance, so that she can make a choice prior to 
         23   committing to a particular lender. 
         24            We also need enforcement of current 

 0042
          1   legislation.  Very few of the predatory practices 
          2   you see in the paper here and on TV are legal.  
          3   We're for new legislation where needed, but only 
          4   after a rational analysis of the problem is 
          5   determined and we clearly understand what is 
          6   predatory, and we act only after a clear, well- 
          7   thought-out, rational solution is obtained, one that 
          8   creates a win-win environment. 
          9            Many legitimate subprime companies are no 
         10   longer in business today, and they're falling by the 
         11   wayside very fast.  New entrants are few.  The risks 
         12   are too great. 
         13            I think Mr. Marks mentioned the law of 
         14   unintended consequences.  You could have unintended 
         15   consequences as a result of tinkering.   You could 
         16   have the virtual elimination of loans under $60,000, 
         17   elimination of second mortgages as a borrower 
         18   choice, and also, believe it or not, having to send 
         19   a customer to two different lenders to get what they 
         20   need. 
         21            We all know that changes in business 
         22   products come after sufficient analysis, research 
         23   and testing and consumer focus groups have taken 
         24   place.  These processes normally are void of emotion 

 0043
          1   and political content.  We should treat the change 
          2   to HOEPA in the same way.  Thank you.
          3            MODERATOR SMITH:  Ms. Schwartz.
          4            MS. SCHWARTZ:  Thank you.  Good morning.  
          5   My name is Faith Schwartz, and I'm here representing 
          6   Freddie Mac today.  I'll be very focused on my three 
          7   minutes. 
          8            The focus for us to be here is to update 
          9   the Board of Governors of the Federal Reserve System 
         10   of our efforts to expand the range of low-cost 
         11   financing into the subprime segment of the mortgage 
         12   market and in particular our efforts to combat 
         13   predatory lending. 
         14            From the overview from the secondary 
         15   mortgage market, please note we are not an 
         16   originator in this marketplace, but we do create a 
         17   secondary mortgage market by offering and packaging 
         18   loans in the low-rate environment and having them 
         19   sold into investors through securities. 
         20            The secondary mortgage market rates, of 
         21   course, in the conforming mortgage market have 
         22   improved substantially with our type of involvement 
         23   in the secondary market.  We are looking forward to 
         24   bringing those efficiencies into the subprime 

 0044
          1   segment of the mortgage market.  One of the ways to 
          2   do that is by combatting this predatory lending 
          3   issue. 
          4            We have a three-pronged approach.  One is a 
          5   public education initiative.  We have raised the bar 
          6   and increased standards on what we will invest in as 
          7   a corporation.  And finally, we have introduced new 
          8   products to add competition and borrower choice, all 
          9   of which we believe will bring down rates and add 
         10   value to this segment of the mortgage market. 
         11            From a public education initiative, we 
         12   think informed decision-making is one of the most 
         13   important tools for a consumer to use to avoid 
         14   predatory practices.  We are proud to have 
         15   collaborated with Mayor Menino in the City of Boston 
         16   in the "Don't Borrow Trouble" campaign.  That is a 
         17   series of ads that will be run on billboards, Web 
         18   sites, and public service announcements in English 
         19   and Spanish for those consumers to educate them 
         20   about predatory lending.  That's one of the many 
         21   actions we've taken in the public arena. 
         22            The standards we've added are these:  We 
         23   have required full-file credit reporting from any 
         24   institution we do business with on the borrower's 

 0045
          1   credit to the three repositories on a monthly basis.  
          2   We have banned HOEPA loans.  We will not purchase or 
          3   add liquidity to the current version of the HOEPA 
          4   loan.  We all know what that is; I won't describe 
          5   it. 
          6            What was our objective?  We wanted to send 
          7   a strong signal that we do not like high rate and 
          8   fee lending.  So we do urge caution when reviewing 
          9   what will go into the HOEPA limits, because it is 
         10   our job to keep liquidity in the secondary mortgage 
         11   markets, so this will be a good analysis. 
         12            Finally, we did ban credit insurance 
         13   front-end premium where it's attached to the 
         14   mortgage loan and financed over the life of the 
         15   loan.  The objective there was strong signaling 
         16   regarding front-end practices.  It is our interest 
         17   that financing should be a wealth-building tool, not 
         18   a wealth-stripping tool.  We have done many other 
         19   things.  I'll finish.  Thanks. 
         20            MODERATOR SMITH:  Mr. Golann.
         21            MR. GOLANN:  I'm Dwight Golann, and in 
         22   addition to teaching consumer law, as the bio notes, 
         23   I've been chief of the Consumer Protection Division.  
         24   I've also, I should say, counseled and represented 

 0046
          1   lenders, both regulated and unregulated, some of 
          2   whom were accused of some of the practices involved 
          3   here. 
          4            I have some thoughts, particularly about 
          5   education and better enforcement as alternatives to 
          6   regulation and why I think regulation is required. 
          7            Better education is a response.  Since this 
          8   is Boston, let's remember that the average target of 
          9   predatory lending is inevitably, being credit 
         10   impaired by having built up equity, going to be 
         11   middle-aged or elderly.  That means they went to 
         12   school in Boston before 1970. 
         13            Before 1970, as the Federal Courts have 
         14   found, Boston ran an intentionally segregated school  
         15   system.  Minority students had no decent chance for 
         16   a decent education.  Even the white student didn't 
         17   have much of a chance, because those who have been 
         18   here a long time will remember at least one member, 
         19   maybe more, of the School Committee was indicted for 
         20   larceny, and many of them seemed more interested in 
         21   serving themselves than the school system. 
         22            I think there is something to be said for 
         23   warning people against predatory lending, but anyone 
         24   who really wants to replace what people lost in the 

 0047
          1   school system of the '50s and '60s has a major job 
          2   in front of them. 
          3            Better law enforcement.  I read Governor 
          4   Gramlich's testimony, and some of you confirmed that 
          5   predatory lending -- not predatory lending, but 
          6   subprime lending has mushroomed in the past five 
          7   years.  I have seen no mushrooming in the staffs of 
          8   the Federal Trade Commission or the State Attorney 
          9   General's Office or anybody who's going to be doing 
         10   the enforcement in this area, and I am personally 
         11   not terribly optimistic that Congress is going to do 
         12   so in the next couple of years. 
         13            Private litigation, the record is somewhat 
         14   mixed.  I guess I would like to say one thing in 
         15   particular.  I think you can help enforcement 
         16   greatly by having clearer rules.  My personal 
         17   experience counseling lenders, enforcing rules, and 
         18   lawyers for regulated institutions who have come 
         19   into my class and talked to my students have made it 
         20   clear that, if the rules are unclear, a couple of 
         21   things happen.  
         22            The Option Ones, the Dedham Savings may not 
         23   lend at all, and other people push the envelope to 
         24   its limits.  Some of them in fact ask the question, 

 0048
          1   "How likely am I to get caught, and what are the 
          2   penalties if I get caught?", rather than where the 
          3   limit is.  It is also, in my experience, much more 
          4   expensive to enforce the law. 
          5            The implication is, it's best to have a 
          6   clear rule, even if it doesn't work perfectly, it 
          7   doesn't fit the situation perfectly.  You have some 
          8   false positives, some uncovered negatives.  I would 
          9   encourage you to establish clear rules for the 
         10   benefit of both sides.  Thank you.  
         11            MR. ALGIERE:  Thank you.  My name is Dennis 
         12   Algiere.  I am Vice-President of Compliance and CRA 
         13   Officer at the Washington Trust Company, a midsize 
         14   community bank located in southern Rhode Island.  
         15   We've been in business since 1800.  I would like to 
         16   thank the Board of Governors for inviting me to 
         17   participate in this very, very important discussion. 
         18            We all understand the importance of 
         19   reasonable, responsible and prudent subprime lending 
         20   and the dangers of unethical, uncaring predatory 
         21   lending.  Subprime lending is a practice which 
         22   largely benefits consumers with less than perfect 
         23   credit history, but the financial damage wrought by 
         24   unscrupulous, fraudulent lenders has raised serious 

 0049
          1   concerns. 
          2            I am pleased to see that the attention 
          3   being focused today is on this issue.  These 
          4   hearings have the potential to identify reasoned, 
          5   balanced actions that may greatly benefit consumers, 
          6   bankers, lenders in our communities. 
          7            As a banker, I am troubled that there are 
          8   consumers being victimized by dishonest, fraudulent 
          9   lenders.  This situation begs an important question:  
         10   Why do consumers with less than stellar credit 
         11   histories choose predatory lenders rather than 
         12   legitimate lenders?  This answer is critical in 
         13   finding a solution.  I believe serious research and 
         14   not simple anecdotal-based hunches is required. 
         15            I suspect there are more than one or two 
         16   answers or reasons.  Certainly some assume they will 
         17   not qualify for traditional loans.  Some seem more 
         18   comfortable seeking the services of other lenders, 
         19   despite the fact that there are banks offering loan 
         20   products which could meet their needs.  Is it a 
         21   matter of better educating the public on financial 
         22   issues?  Is it a matter of marketing?  Why are 
         23   consumers overlooking banks and risking their assets 
         24   with lenders who aren't reputable? 

 0050
          1            I believe that if the banking industry 
          2   joins with the Federal Government and consumer 
          3   advocates to address this issue, we will find a 
          4   multifaceted workable solution.  New restrictions 
          5   and additional disclosures are being proposed.  
          6   Deceptive lenders will always find new ways to 
          7   victimize vulnerable consumers.  Term-specific laws 
          8   simply cannot anticipate every scheme of the 
          9   imaginative unscrupulous lender. 
         10            I would first suggest that the unregulated 
         11   lenders be required to be licensed and examined as 
         12   depository institutions are.  In many cases 
         13   reported, there are clear violations of existing 
         14   laws.  Licensing and examination will augment 
         15   enforcement of existing laws. 
         16            However, laws, even when aggressively 
         17   enforced, cannot alone prevent predatory behavior.  
         18   Only knowledge and a minimum level of financial 
         19   savvy can truly protect consumers from deceptive, 
         20   unfair lending practices. 
         21            Private industry, community groups and the 
         22   government can serve an important role in education 
         23   and outreach counseling programs.  The industry, 
         24   community representatives and government can help 

 0051
          1   consumers learn to protect themselves.  This, I 
          2   believe, will be the most effective weapon.  
          3   However, such efforts will require imagination and 
          4   new ideas to get the message out. 
          5            I look forward to a productive meeting 
          6   today and thank you once again for the opportunity 
          7   to contribute to this discussion. 
          8            MODERATOR SMITH:  Thank you very much.  
          9   With that, we will move on into the discussion 
         10   phase, and we're going to start by examining 
         11   possible changes to HOEPA's scope of coverage. 
         12            First, HOEPA covers mortgage loans that 
         13   meet one of the two high-cost triggers.  A loan is 
         14   covered if the APR exceeds the rate for Treasury 
         15   securities with a comparable maturity by more than 
         16   10 percentage points, or if the points and fees paid 
         17   by the consumer exceed the greater of 8 percent of 
         18   the loan amount or $400 indexed, which now is $451, 
         19   I believe. 
         20            HOEPA authorizes the Board to adjust these 
         21   triggers, to adjust the rate trigger by 2 percentage 
         22   points.  So for the Board, the question is, what 
         23   basis should we use for pegging a change in that 
         24   rate?  Is 8 percent the right number?  Are there any 

 0052
          1   data that suggest how many loans are in fact covered 
          2   by HOEPA and how many more would be covered if the 
          3   APR trigger were lowered to, say, 8 percentage 
          4   points? 
          5            On points and fees, the test is, as I 
          6   mentioned, the $400 or 8 percent.  For this purpose, 
          7   the points and fees include all items that are 
          8   included in the finance charge and the annual 
          9   percentage rate, except interest, and all 
         10   compensation paid to mortgage brokers. 
         11            The act specifically excludes reasonable 
         12   closing costs that are paid to unaffiliated third 
         13   parties.  The act also authorizes the Board to add 
         14   such other -- to add other charges to the points and 
         15   fees test as the Board deems appropriate. 
         16            In the notice that the Board published 
         17   about these hearings, we identified three possible 
         18   fees that could be added:  credit life insurance 
         19   premiums, certain prepayment penalties, and points 
         20   on refinanced loans. 
         21            So with that, I would like to have the 
         22   discussion start, and ask either Ms. Carey or Mr. 
         23   Curry to start us off on this discussion, if you 
         24   would, please. 

 0053
          1            MR. CURRY:  Thank you.  As you know, we are 
          2   proposing a lowering of the thresholds under our 
          3   State Truth in Lending regulations.  I think what 
          4   we're relying on in terms of the economic impact of 
          5   lowering is really the public hearing and comment 
          6   process.  We would be very interested in hearing 
          7   from the industry themselves.  I think that's the 
          8   best barometer. 
          9            My concern -- this is really from practical 
         10   experience, and Ms. Kogut mentioned this -- on the 
         11   fees, given the existence of an APR system, the true 
         12   cost of credit, it amazes -- I question the economic 
         13   or risk-pricing practices of having excessive number 
         14   of fees, other than to confuse the consumer in the 
         15   marketing of what the real interest rate is. 
         16            My suspicion is that since my examiners 
         17   can't be there when loans are being marketed or 
         18   closed, that there is an overemphasis on contract 
         19   rate costs, rather than APRs.  So I'm most 
         20   interested in seeing a lower fee threshold. 
         21            MODERATOR SMITH:  Thank you.  Any questions 
         22   from the Panel first before I open it to other 
         23   discussion? 
         24            MR. MARKS:  It would be nice to hear from 

 0054
          1   the industry about what is so unconscionable about a 
          2   trigger of 17 percent.  I would like to hear the 
          3   argument of why 17 percent is such an unreasonable 
          4   rate and why that shouldn't be lowered. 
          5            MS. RENUART:  Can I add right here, as some 
          6   data that we're submitting in our written report, 
          7   there was a study done by Cathy Lesser-Mansfield, a 
          8   professor at Drake University, being published in  
          9   the South Carolina Law Review, and she examined, 
         10   since there is no collection of data about subprime 
         11   lenders in any uniform way, she examined 
         12   prospectuses and filings with the SEC. 
         13            And her data, over looking at several 
         14   subprime lenders, shows that only about 25 percent 
         15   of the loans made generally by subprime lenders are 
         16   over 15 percent.  And she also collected information 
         17   showing the loss rates, and we've collected some and 
         18   put it into our written testimony as well, showing 
         19   the loss rates of similar subprime lenders.  And 
         20   their loss rate over their portfolio, either on an 
         21   annual basis or projected over the entire life of 
         22   the loan, was about 3 percent. 
         23            So there is no reason why, first of all, 
         24   you can't lower the interest rates and still not -- 

 0055
          1   you're not going to affect very many loans that are 
          2   being made, less than 25 percent. 
          3            And we should make the point from the 
          4   consumer's perspective that some loans ought not to 
          5   be made, that it is a good thing to cut off bad 
          6   credit, because it only leads to foreclosure.  
          7   That's not a positive result from the idea of saying 
          8   everyone should get credit all of the time.  That's 
          9   thrown out there as a mantra, but it has resulted in 
         10   devastation in neighborhoods. 
         11            So given that information that is more 
         12   fully spelled out in our written testimony, it shows 
         13   that you can lower the trigger and only affect a 
         14   small portion of the loans, and those loans are 
         15   being made at such high rates anyway, there is no 
         16   justification for the risk level of that borrower.  
         17            MR. NADON:  I'll try to answer, but it's 
         18   probably coming from a little different perspective, 
         19   because we don't have anywhere near that kind of 
         20   percentage of our loans that are in that kind of a 
         21   price range. 
         22            For us, the 8 percent trigger would affect 
         23   about 3 1/2 percent of the business that's booked, 
         24   so it wouldn't affect us, the 8 percent trigger 

 0056
          1   wouldn't really affect us. 
          2            My question on lowering the trigger is 
          3   only, is that really going to get to the root cause 
          4   of the problem?  And I'm not convinced that it is, 
          5   because I haven't seen any data other than anecdotal 
          6   stories; I haven't seen any data that says that 
          7   since HOEPA was put into effect that it has had a 
          8   positive effect on reducing predatory lending 
          9   practices, which would then help build an argument 
         10   that further lowering it would have an even greater 
         11   impact on reducing it.  So I'm not sure that's the 
         12   answer. 
         13            Our answer, from an Option One standpoint, 
         14   is that probably the biggest thing that can be done 
         15   is to improve what's done to educate the consumer so 
         16   that they know what kind of a loan they're getting 
         17   into and they know what the right questions are. 
         18            One quick way to get there is to change the 
         19   way we have all of the documentation and all the 
         20   disclosures done, which, as you all know, are a 
         21   rather thick pile of documents.  They're written in 
         22   a certain way that the average person is not going 
         23   to be able to understand exactly what is there, so 
         24   it can be intimidating.  And if you walk into a 

 0057
          1   closing and the average person is intimidated by 
          2   what they see, they tend not to ask questions in the 
          3   first place. 
          4            So we would like to try to find a way that 
          5   we can make that process much, much easier for the 
          6   average person to understand, with very easy-to- 
          7   understand documents, fewer documents, so that when 
          8   they walk in there, they can see very clearly what 
          9   kind of a loan am I getting, what are the 
         10   consequences of this loan.  And they can take that 
         11   kind of information and shop around themselves to 
         12   see if they can get something better somewhere else 
         13   in the marketplace. 
         14            MR. MARKS:  We will agree with you that 
         15   absolutely HOEPA has not done what the intent of 
         16   HOEPA was to do; it has not stopped predatory 
         17   lending.  But we should -- so you're right.  But 
         18   we're here to talk about what the Federal Reserve 
         19   can do.  But we shouldn't be talking about just to 
         20   reduce the trigger, not to prevent it, the trigger 
         21   for disclosure from 17 to 15 percent or the trigger 
         22   of at how many fees does a disclosure kick in, not a 
         23   prohibition. 
         24            So we should be looking at what the Federal 

 0058
          1   Reserve -- the Federal Reserve is the problem.  They 
          2   have been, as the GEO study says, AWOL, and the 
          3   result has been that tens of thousands of people 
          4   have lost their livelihoods and have not had the 
          5   American dream of home ownership. 
          6            But the Federal Reserve can do a lot of 
          7   things.  With Fleet, let's take Fleet as an example.  
          8   Fleet Finance was the predatory subsidiary of the 
          9   holding company.  The Federal Reserve refused to 
         10   investigate the subsidiary, the predatory lending 
         11   subsidiary of Fleet.  They could have done that.  
         12   They tried to prevent the other regulators from 
         13   doing any kind of investigation.  So even without 
         14   HOEPA, there could be a lot of work that could be 
         15   done. 
         16            But let's get past this issue of saying, 
         17   "Oh, should it be 15 percent?"  I mean, how could 
         18   anybody say that someone should get a loan for 17 
         19   percent?  How could anybody afford that over the 
         20   long run?  How is it that you are buying loans 
         21   from -- you're buying loans from, let's say, real 
         22   estate brokers, right? 
         23            MR. NADON:  From mortgage brokers. 
         24            MR. MARKS:  Right.  You are buying loans 

 0059
          1   from mortgage brokers.  Do you pay a yield spread 
          2   premium to those mortgage brokers?  
          3            MR. NADON:  No.
          4            MR. MARKS:  Are you against any lender 
          5   paying a yield spread premium to those mortgage 
          6   brokers?  
          7            MR. NADON:  Not per se, no.  We just have 
          8   not been doing that for years. 
          9            MR. MARKS:  Sir, is that true in your case?  
         10   Are you buying loans -- are you paying yield spread 
         11   premium to mortgage brokers?  
         12            MR. GRAVINO:  There are a couple of things 
         13   on the table at once.  If you don't mind, I would 
         14   like to stick with the original question, and then 
         15   I'll come back to your statement.
         16            MR. MARKS:  But let's talk about not just 
         17   lowering the rate to 15 percent or 8 points. 
         18            MR. WALKER:  Excuse me.  I just want to 
         19   make a comment to set the record straight on a 
         20   comment that Bruce made.  It is not true that the 
         21   Federal Reserve kept any of the federal regulators 
         22   from going into Fleet Finance, and in fact we did 
         23   investigate Fleet Finance. 
         24            MR. MARKS:  Richard, you should talk to the 

 0060
          1   OCC about that.
          2            MODERATOR SMITH:  The OCC is not here 
          3   today, so we're not going to get off into that.  
          4   And, Mr. Gravino, did you have a comment?  
          5            MR. GRAVINO:  Yes.  Frankly, as I said in 
          6   my opening comments, and to go along with what Steve 
          7   said and part of what Bruce said here, the problem 
          8   with the HOEPA laws as currently written is it 
          9   captures the law of unintended consequences.  The 
         10   fee and percentages, by using percentages, you 
         11   affect the smaller loan more than the customer -- or 
         12   as much as the customer who actually should be 
         13   impacted by HOEPA. 
         14            When you start getting into loans, like in 
         15   North Carolina, you get into loans under $60,000, 
         16   all of a sudden the economics of the deal start to 
         17   become in question, so you start making decisions on 
         18   the economics rather than the needs of the consumers 
         19   in that state. 
         20            PCFS, yes, we do pay yield spread premiums.  
         21   What do they average?  I don't know, 1 1/2 to 2.  
         22   And do we find them conscionable?  We also find them 
         23   a cost of not having a branch network out that there 
         24   would cost us about the same if we were to originate 

 0061
          1   the loans through our branch network. 
          2            MR. MARKS:  Then how can you -- I mean, I 
          3   would like to hear a discussion about, if you pay a 
          4   yield spread premium, you're paying for a higher 
          5   rate or for more points, right?
          6            MR. GRAVINO:  We're paying for the cost of 
          7   originating the loan. 
          8            MR. MARKS:  But you are required to only 
          9   pay for services that are provided? 
         10            MR. GRAVINO:  That's right. 
         11            MR. MARKS:  So that's what you're paying 
         12   for.  So if you've got a $100,000 loan -- and you 
         13   pay a percentage, right?  
         14            MR. GRAVINO:  Right. 
         15            MR. MARKS:  So let's take percentage.  What 
         16   percentage do you think on average you would pay to 
         17   a mortgage broker for a loan?  
         18            MR. GRAVINO:  On a $100,000 loan, probably 
         19   1 percent. 
         20            MR. MARKS:  So you pay 1 percent, so you 
         21   pay them $1,000.  Certainly we know that the 
         22   industry is much higher than that. 
         23            But let's say you pay $1,000.  Now someone 
         24   comes to you with a $200,000 loan; you pay $2,000.  

 0062
          1   Are they doing twice as much services for a mortgage 
          2   of $200,000 versus $100,000?  
          3            MR. GRAVINO:  First of all, you would find 
          4   that a $200,000 loan would not get you 1 point.
          5            MODERATOR SMITH:  I would like to take a 
          6   little bit of control over this and recognize Mr. 
          7   Golann. 
          8            MR. GOLANN:  Trying to address the first 
          9   issue that you posed, I have some conceptual 
         10   difficulty understanding the disclosure statute, 
         11   particularly such complex disclosures for people who 
         12   have, by definition, as much difficulty with complex 
         13   financial transaction as the group we're trying to 
         14   serve.  So I find myself wondering what the HOEPA 
         15   disclosures actually do. 
         16            That said, though, on the question of fees 
         17   or interest rates, my tendency would be to focus on 
         18   fees, because that is where I hear more of the abuse 
         19   has been and more of the uncertainty is.  I would 
         20   tend to favor an all-inclusive definition in the 
         21   interests of a clear rule, even if that means that 
         22   the actual level doesn't go down. 
         23            Actually, I would also favor, if it were 
         24   possible, some kind of tolerance, because I have no 

 0063
          1   great interest in trapping people who missed the 
          2   limit by 50 cents or a dollar. 
          3            We can argue about what should be included.  
          4   Certainly single-premium credit insurance, if you 
          5   want to get into that, is something that I would 
          6   like to see included, even if it's voluntary. 
          7            I've seen notes in your hearing notice 
          8   about the possibilities for statutory change.  That 
          9   would be wonderful if it occurred.  I don't think 
         10   that the possibility of a statutory change sometime 
         11   in the future is a reason not to take action now. 
         12            MS. CAREY:  I have a question for the 
         13   lenders.  I've heard a number of people mention the 
         14   need for consumer education and the need for full 
         15   and clear disclosure.  I would like to know what the 
         16   lenders are doing now in that area. 
         17            MR. NADON:  Well, in a session like this, 
         18   we're asking that consideration be given to make the 
         19   disclosures a lot simpler than they are today.  So 
         20   that's the first part. 
         21            The second part would be we're trying to 
         22   develop a document which is almost finished.  We do 
         23   not do this today, but we have been working on a 
         24   document, through a lending committee internally, 

 0064
          1   that we would give, in addition to all of the other 
          2   advanced disclosures that the borrower gives at the 
          3   time of application, which tells them that credit 
          4   counseling is real smart thing and that they should 
          5   take advantage of it.  It gives them direction on 
          6   where they can go with an 800 number or to a Web 
          7   site so that they can call and get any kind of 
          8   information they want from an independent third 
          9   party. 
         10            The concern that comes out of that is -- we 
         11   believe that's the right thing to do.   The concern 
         12   that we have is that most of the credit counseling 
         13   agencies that we're familiar with are good at giving 
         14   information on purchase money loans.  They are not 
         15   as skilled at giving information on cash-out 
         16   refinance loans.  And cash-out refinance loans are 
         17   primarily what the subprime lending business does.  
         18   We are not really a purchase money market. 
         19            So we are concerned that there is, in 
         20   today's world, there is probably not consistency 
         21   among the credit counseling agencies.  So if a 
         22   borrower were to go to one in Irvine, California, 
         23   where we're based, or went to one in Norwalk, 
         24   California, about 25 minutes away, I'm not sure they 

 0065
          1   would get the same answers.  And I'm not sure if 
          2   there is a licensing that needs to be done to make 
          3   sure that all people that are in that practice have 
          4   been trained properly to give the right information. 
          5            But those are two things that we think 
          6   would help a lot to try to give people better 
          7   information before they commit themselves to any 
          8   kind of a loan. 
          9            MR. MARKS:  Look, the idea around  
         10   disclosures and this idea around education, it gets 
         11   away from the crux of the matter.  It's the 
         12   economics.  Let's get down to the economics.  If you 
         13   can push someone from a prime loan into a subprime 
         14   loan, if you could get someone from 8 percent to 12 
         15   percent or higher, you're going to do that. 
         16            Subprime lenders or predatory lenders are 
         17   not interested in education, and if someone is 
         18   targeted and someone is desperate to save their 
         19   home, you know, they're going to be -- they're 
         20   vulnerable. 
         21            So the fact of the matter is that just 
         22   because you have a stack of papers, as you said, 
         23   that is this thick, and I don't know anybody, 
         24   whether they make $1 million a year or they make 

 0066
          1   $10,000 a year, who has ever read every document at 
          2   a closing.  It just doesn't happen.  That's what you 
          3   hire lawyers for, and I'm willing to bet lawyers 
          4   have never read every document in that closing. 
          5            So let's get past the fact of disclosure; 
          6   let's get past the fact of consumer education.  
          7   Let's talk about the economics. 
          8            The economics say, if you're a mortgage 
          9   broker, you shop around for a lender, not because 
         10   they are going to give you the best interest rate, 
         11   but because they're going to get you the most fees.  
         12   That's the reality that is out there.  That's what 
         13   you have to focus on. 
         14            So that's what you have to look at:  What 
         15   are the economics?  We've been hearing about all of 
         16   these subprime lenders that have gone out of 
         17   business, right?  Why have they gone out of 
         18   business?  Because the fact of the matter is you 
         19   cannot -- these loans are going to go bad at some 
         20   point. 
         21            Liz is right that some loans shouldn't be 
         22   made.  This idea that if you don't do this stuff, 
         23   somehow someone else is going to come in -- those 
         24   loans are wrong.  A loan at 17 percent should not be 

 0067
          1   made, should be illegal.  There should be usury laws 
          2   in this country that say it's not reasonable.  Who 
          3   can afford a 17 percent or 18 percent loan over a 
          4   reasonable period of time, for a long period of 
          5   time?  It just doesn't make any sense. 
          6            So this idea that you're going to take the 
          7   conventional people out of this -- these predatory 
          8   loans shouldn't happen.  
          9            MR. ALGIERE:  I think the discussion -- and 
         10   I agree with you, education alone and lowering 
         11   triggering fees, adding more disclosures, I think 
         12   the solution is multifaceted, and you have to look 
         13   at the economics.  We're not going to come up with 
         14   one answer to a question, and we're not going to 
         15   come up with one solution, but let me ask a 
         16   question.  Making changes that are proposed, is that 
         17   in itself going to solve the problem? 
         18            MR. MARKS:  No.
         19            MR. ALGIERE:  Are you still going to get 
         20   that 17 percent loan being made by a fraud?  Sure. 
         21            MR. MARKS:  But it's a safety and soundness 
         22   issue.  Let's look at it not just from the consumer 
         23   point of view, but it is outrageous and it is 
         24   predatory.  And we can have a discussion about what 

 0068
          1   is a subprime and what is a predatory loan, but if 
          2   you define a predatory loan as a loan that someone 
          3   cannot afford over the term of the loan, that is 
          4   straightforward, that is a predatory loan. 
          5            But let's look at the safety and soundness 
          6   issue that's out there.  You have got institutions 
          7   who have these loans.  The key is, when you're a 
          8   lender, and the lenders know very well, the key is 
          9   you want to be the second-to-last entity holding 
         10   that loan.  You don't want to hold that loan, 
         11   because you know that that loan is going bad.  It's 
         12   only a matter of time that that loan goes bad, 
         13   because no one can afford that over the term of the 
         14   loan. 
         15            So it's safety and soundness.  When we say 
         16   about the Federal Reserve, we say -- let's take this 
         17   real cynical argument; let's take the cynical point 
         18   of view that says the Federal Reserve does not care 
         19   about consumers, they care about -- let me just 
         20   finish this point, Dolores -- that what they care 
         21   about is the safety and soundness of the 
         22   institutions that they regulate. 
         23            Even on that point, they have got to take 
         24   action to say these institutions are vulnerable with 

 0069
          1   the predatory lending operations or subprime that is 
          2   going on.  
          3            MS. RENUART:  To add to that, what we've 
          4   seen recently is, you know, Wall Street drying up 
          5   its money in terms of securitizations of subprime 
          6   lenders whose loans have been found to be faulty, 
          7   who are going into bankruptcy. 
          8            And to the extent that that is happening, 
          9   there is a recognition of that, that Lehman 
         10   Brothers, who securitized First Alliance's 
         11   mortgages, is being sued in the First Alliance 
         12   bankruptcy itself, that consumers are going to go up 
         13   the food chain to get restitution for what's been 
         14   done to them, that sounds a big bell on Wall Street 
         15   that helps to dry up the money. 
         16            Freddie Mac taking recognition of it so 
         17   they won't purchase loans under the APR and points 
         18   and fees triggers, if we lower these triggers, then 
         19   they will purchase loans that have even lower 
         20   triggers, and that sounds the bell to the industry 
         21   that you've got to shape up. 
         22            We have seen and our testimony provides 
         23   examples of loans where predatory lenders with the 
         24   predatory features that we will talk about later in 

 0070
          1   this discussion, balloons, prepayments, et cetera, 
          2   are making them just under the triggers.  So the 
          3   benefit of lowering the triggers is you're going to 
          4   capture these predatory loans that, by all 
          5   definition in this room, are going to be looked at 
          6   as predatory. 
          7            MODERATOR SMITH:  Thank you.  And with that 
          8   I'll recognize Mr. Walker. 
          9            MR. WALKER:  Ms. Kogut, you mentioned the 
         10   litigation that you are involved with against First 
         11   Alliance and made a statement about an 
         12   identification of part of the portfolio of A and A- 
         13   people who were in the loans that were in the 
         14   portfolio.  Was there any -- were you able to do any 
         15   analysis vis-a-vis who those folks were or how they 
         16   ended up with First Alliance versus a Washington or 
         17   a Dedham or any of the other more reputable 
         18   institutions?
         19            MS. KOGUT:  Yes, it's interesting.  These 
         20   consumers were probably not themselves looking to 
         21   borrow money; they were solicited like crazy.  In 
         22   fact, the only consumer complaints that our office 
         23   had on file against First Alliance, at the time when 
         24   the case was referred to us, were from consumers who 

 0071
          1   were saying, "Get these telemarketers to stop 
          2   calling me at night.  I don't want to hear from them 
          3   anymore." 
          4            So these consumers, it didn't occur to them 
          5   naturally to even think to borrow money.  They got 
          6   these solicitations pouring into their mailbox, and 
          7   they got telemarketing phone calls at night, and the 
          8   solicitations were deceptive.  They said no 
          9   out-of-pocket expenses, low monthly payments.  They 
         10   had a variety of very deceptive statements in them. 
         11            But consumers after a bit apparently did 
         12   take the bait and made a phone call and arranged to 
         13   meet with First Alliance.  And it didn't mater what 
         14   their credit backgrounds were, it just absolutely 
         15   didn't matter.  The amount of points that they paid 
         16   just had nothing to do with their credit histories 
         17   whatsoever.  
         18            MR. WALKER:  So they were using -- 
         19   consumers then were using these for home improvement 
         20   loans -- 
         21            MS. KOGUT:  Right.
         22            MR. WALKER:  -- primarily?
         23            MS. KOGUT:  Right.  These consumers, these 
         24   were typically older borrowers who had been in their 

 0072
          1   homes for a long time -- First Alliance had 
          2   obviously bought a mailing list -- where the 
          3   original mortgage loan had almost been paid off, so 
          4   there was a fair amount of equity left in the home.  
          5   And consumers had perhaps a lot of credit card debt.  
          6   That was a typical profile. 
          7            But otherwise their credit histories 
          8   weren't -- they weren't terrible.  They might have 
          9   had more indebtedness than would have permitted them 
         10   to get a prime loan.  But as I say, there were some 
         11   that were A rated. 
         12            And, I mean, the problem with First 
         13   Alliance is that they had an extremely deceptive 
         14   program from start to finish, so when consumers went 
         15   and met with the loan originator, the loan 
         16   originator would completely deflect from the actual 
         17   costs. 
         18            And, you know, it's interesting, I think 
         19   consumers are pretty savvy about interest rates.  
         20   You know, partly because of the credit card 
         21   solicitations that are pouring out of their mailbox, 
         22   they know what competitive interest rates are.  But 
         23   they don't know what a point is, they don't know 
         24   what an origination fee is, and they don't 

 0073
          1   understand, actually, the way the APRs work. 
          2            So in this case, probably two thirds of our 
          3   300 borrowers had variable rate loans as opposed to 
          4   fixed rate loans, and the riser was -- the index was 
          5   a LIBOR plus a very large margin, so that the 
          6   interest rates went up, you know, really quickly, 
          7   really fast, in ways that consumers didn't 
          8   understand. 
          9            So we started hearing from consumers when 
         10   their interest rates were going up.  Actually, the 
         11   Minnesota AG's Office called these exploding ARMs, 
         12   because the increases went up so fast and so 
         13   crazily. 
         14            MODERATOR SMITH:  Mr. Algiere. 
         15            MR. ALGIERE:  Yes, thank you.  A point was 
         16   made earlier by Dwight regarding FTC and enforcement 
         17   efforts.  Here is a good example of existing laws 
         18   that were violated, deceptive advertisements.  You 
         19   know, with the Internet now being used by more and 
         20   more companies and financial institutions, and more 
         21   bait and switch is being used, we have existing laws 
         22   right now that perhaps aren't being enforced. 
         23            And perhaps, you know, FTC's budget needs 
         24   to be beefed up a bit to go after some of these 

 0074
          1   deceptive advertising and deceptive techniques being 
          2   used, bait and switch, let's face it. 
          3            So I guess the point I'm trying to make is 
          4   there are existing laws on the books now that 
          5   perhaps need to be looked at more closely, and if 
          6   enforcement efforts need to be beefed up, perhaps 
          7   they should. 
          8            MR. MARKS:  But one of the laws --
          9            MODERATOR SMITH:  Thank you.  I recognize 
         10   Mr. Miselman next. 
         11            MR. MISELMAN:  I concur also with those 
         12   thoughts.  There are a lot of laws on the books 
         13   currently, rules and regulations.  We're very a 
         14   heavily regulated industry, and perhaps enforcement 
         15   -- as was mentioned, there is now a much larger 
         16   volume of subprime loans, where it's exploded.  I 
         17   don't think the staff to handle regulation on that 
         18   has exploded with that. 
         19            But I've been a mortgage broker for the 
         20   last 11 years.  I've seen the mortgage industry 
         21   change where brokers are now doing upwards of 60 
         22   percent of the loans in the country.  And for the 
         23   most part, the Mass. Mortgage Association and the 
         24   people I come in contact with, they do not take the 

 0075
          1   opinion that if they can sell an 8 percent loan and 
          2   make a certain percentage or get a 12 percent loan 
          3   and get a certain percentage, that they will 
          4   automatically go to the 12 percent. 
          5            They don't find that in the long run that's 
          6   going to be beneficial, because many of them do 
          7   referral business.  If you give someone a 12 percent 
          8   loan that can get an 8 percent loan and you're a 
          9   reputable company, you know that person is never 
         10   going to come back to you, because they will find 
         11   out about it. 
         12            In the mortgage brokerage industry what we 
         13   do, we've been notified a lot lately from 
         14   wholesalers, and a lot of it is coming from the top 
         15   down, they are now telling us what their definition 
         16   of predatory lending is.  It has been a vague 
         17   concept for a lot of years.  Right now it's starting 
         18   to come down. 
         19            What I do in my shop is we hold meetings 
         20   and we educate the loan officers of what to tell 
         21   people to look for, because we get shopped around to 
         22   various other companies.  And when people call us up 
         23   on the phone and we give them, you know, a real 
         24   interest rate and someone else gives them something 

 0076
          1   different, you know, they might think something is 
          2   up.  
          3            So we educate the loan officers on how to 
          4   educate the consumer on a one-on-one basis.  And 
          5   we're not interested in giving someone a 12 percent 
          6   loan who is eligible for an 8 percent loan, because 
          7   there is enough profit doing a prime loan from the 
          8   start. 
          9            MODERATOR SMITH:  I'd like to --
         10            MR. MARKS:  If I could make one point.  
         11   There is a regulation that actually has worked very 
         12   well in Massachusetts, and that is the regulation 
         13   that mortgage brokers cannot -- that home 
         14   improvement companies cannot pass and cannot try to 
         15   be mortgage brokers at the same time. 
         16            If you look back to the second mortgage 
         17   scam and that four years that that was in the paper 
         18   virtually every day, that was one of the biggest 
         19   abuses out there, where you had contractors going 
         20   out there saying, "I will do the work.  And by the 
         21   way, here are the papers, and I'm a mortgage broker, 
         22   and I'll get the financing," and the homeowner never 
         23   saw the money and the work never got done properly. 
         24            That has been in effect in Massachusetts 

 0077
          1   and has worked extraordinarily well.  You don't hear 
          2   those abuses here in Massachusetts, and that's a 
          3   model that can be replicated and should be 
          4   replicated around the country on the mortgage 
          5   brokers. 
          6            There are going to be abusive mortgage 
          7   brokers out there.  We're never going to regulate 
          8   all the abusive mortgage brokers out of existence, 
          9   as long as the lenders are willing to pay a fee for 
         10   that deal.  When you talk to lenders, what they will 
         11   say is, "If I want the business, I've got to be 
         12   competitive in what I pay the mortgage brokers."  
         13   And so they are subject to -- because the mortgage 
         14   brokers shop it around, they shop the deal around. 
         15            So the fact of the matter is, you have to 
         16   regulate and prohibit these fees that lenders are 
         17   paying mortgage brokers, because that's an industry 
         18   now.  We're getting more and more -- Howard is 
         19   right, we're getting more and more to the fact that 
         20   mortgage brokers are the way that lenders get their 
         21   loans.  And as long as those mortgage brokers can 
         22   shop around, not for, you know, the best rate, but 
         23   for the best kickbacks, you're always going to have 
         24   this problem out there. 

 0078
          1            MODERATOR SMITH:  All right.  I would like 
          2   to turn the discussion a little bit to the points 
          3   and fees question.  We had mentioned three types of 
          4   fees that could be included in the fee test, credit 
          5   life insurance premium, certain prepayment 
          6   penalties, and points on refinanced loans.  Do we 
          7   have views from our invited panelists on any of 
          8   these particular items?  
          9            MR. GOLANN:  Credit life insurance has been 
         10   a problem for at least the 30 years that I'm 
         11   available that I know of and probably for 30 before 
         12   that.  I don't think it's going to go away without 
         13   regulation.  I don't think more or different 
         14   disclosures are going to help very much.  They 
         15   haven't helped so far. 
         16            One core of the problem is the payment and 
         17   the financing of lump-sum premiums.  To the extent 
         18   you can forbid lump-sum premiums or you can require 
         19   that credit insurance be sold after the closing, so 
         20   anyone who wants to buy it can buy it, but it isn't 
         21   shoved down their throat in the pile of papers 
         22   that's been referred to, I think that would be 
         23   enormously helpful.  
         24            I understand that no regulation or 

 0079
          1   substantive prohibition is perfect and that there 
          2   will be somebody who would have liked to have it who 
          3   can't get it, but there will be many more that are 
          4   helped.  And the Federal Trade Commission in the 
          5   unfairness standards adopted a cost/benefit test, 
          6   recognizing that regulation has costs and that the 
          7   issue is whether the benefits exceed the costs, not 
          8   whether there are no costs, and I think you should 
          9   apply that standard here.  So I would first take aim 
         10   at credit insurance. 
         11            MODERATOR SMITH:  Mr. Michaels. 
         12            MR. MICHAELS:  Let me follow up with a 
         13   question, Dwight.  I've heard the argument that the 
         14   sale of credit insurance with the lump-sum premium 
         15   ought to be banned, I've heard the argument that the 
         16   sale should be delayed, and I've heard the argument 
         17   that you should just prevent the financing of the 
         18   insurance, let them sell it, but just don't let them 
         19   finance it, which some would argue is just 
         20   effectively banning the sale. 
         21            What would be the effect, do you think, of 
         22   adding the cost of the credit insurance premiums 
         23   paid at closing to the points and fees trigger under 
         24   HOEPA?  Would that in fact have the effect of either 

 0080
          1   delaying the sale, stopping the sale, or just 
          2   developing a product where the premiums would be 
          3   paid monthly?  
          4            MR. GOLANN:  That's a more complex 
          5   question, and I don't have the empirical data to 
          6   tell you how many loans would become HOEPA loans if 
          7   credit insurance were added.  For example, when I 
          8   last knew about this, there was a very low 
          9   penetration rate in Massachusetts and a much higher 
         10   penetration rate in other states, so I don't think 
         11   you are going to find much of that data here. 
         12            And of course, when you make it a HOEPA 
         13   loan, you might for Freddie Mac, for Option One, be 
         14   banning it, but for others you are simply adding a 
         15   layer of disclosure. 
         16            MR. MICHAELS:  The question I guess I'm 
         17   raising is, by adding the credit insurance fees to 
         18   the HOEPA trigger, in effect you might be making 
         19   more loans covered by HOEPA; but on the other hand, 
         20   you might be encouraging people to move away from 
         21   the product where the premiums are paid at closing 
         22   and would be in the trigger to a product where the 
         23   premiums would be pay as you go.  Is that --
         24            MR. GOLANN: That seems like one of the 

 0081
          1   plausible results for a percentage of the market.  
          2            MS. SCHWARTZ:  On the credit life issue, if 
          3   you look at the way the monthly programs work versus 
          4   the front premium financed programs for the 
          5   consumer, there is much lower cost.  You can cancel 
          6   it at any time, and then you are very clear on what 
          7   the cost to the consumer is.  So, in a sense, your 
          8   question is such that you will know your costs more 
          9   definitively for that consumer, and if that effect 
         10   is going monthly, then you've just moved the product 
         11   into a more attractive product, if that's your 
         12   question.
         13            MR. MICHAELS:  Has Freddie seen a lot of 
         14   loans where the premiums are paid monthly? 
         15            MS. SCHWARTZ:  Frankly, that's an old 
         16   standard in the mortgage business, that you can 
         17   solicit credit- and life-related products, any 
         18   insurance product after the loan is closed, through 
         19   the servicing portfolio.  That's a very standard 
         20   product in the prime business, less standard in the 
         21   subprime segment.  And I would just urge you to 
         22   understand both segments of that market before you 
         23   make any decisions. 
         24            We have chosen not to buy any assets or any 

 0082
          1   bonds with any front premium credit life, because we 
          2   were uncomfortable with that product. 
          3            MR. MICHAELS:  Do you have a speculation or 
          4   do you know why it might be less standard in the 
          5   prime versus subprime?  
          6            MS. SCHWARTZ:  I don't have a speculation, 
          7   but what I would share with you is, there is some 
          8   front premium credit life in the prime market, so 
          9   don't think it's just a subprime product.  So we did 
         10   affect the base when we announced that.
         11            MODERATOR SMITH:  Mr. Miselman. 
         12            MR. MISELMAN:  That was kind of the point 
         13   that I was going to say, that the market, when you 
         14   are in the prime market, prime borrowers have the 
         15   option, if they have private mortgage insurance, 
         16   which is another insurance product that a borrower 
         17   has to pay when they put less than 20 percent down 
         18   generally, they do have the option of single-premium 
         19   up-front at closing. 
         20            Many of them choose, because they may not 
         21   be in the house or the loan that long, to take a 
         22   monthly premium, but they do have the choice.  And 
         23   how you make sure that people in the subprime have 
         24   all the same educated decision-making process, you 

 0083
          1   know, could be disclosure, but, again, the consumer 
          2   has a choice in that case, even in the prime market. 
          3            MODERATOR SMITH:  Any other comments, or 
          4   are we ready for our break?  
          5            MS. RENUART:  One comment.  Our position is 
          6   that you should include all points and fees, as Mr. 
          7   Golann had mentioned earlier, because that is a 
          8   bright line test.  It's easy for compliance; it's 
          9   easy for a creditor to know to add them all up and 
         10   that's it.  And so we would suggest that.  Also, the 
         11   effect of that, of course, is going to bring in more 
         12   loans to HOEPA coverage.  We think that's a good 
         13   thing. 
         14            In terms of the question about what's the 
         15   effect of including the single-premium credit 
         16   insurance into the points and fees trigger, just 
         17   like we've seen many lenders now bumping up against 
         18   the triggers that are just below them in order to 
         19   avoid HOEPA coverage, the same thing will occur.  I 
         20   think that it will have an effect on reducing the 
         21   sale of that product in the subprime market. 
         22            And then finally because of the HUD studies 
         23   on unequal burdens that show that subprime loans are 
         24   made primarily -- the refinances, I should say, are 

 0084
          1   made primarily in low and moderate income 
          2   neighborhoods and minority neighborhood, that again 
          3   the sale of credit life insurance, single-premium 
          4   credit life insurance, again is sold mostly to those 
          5   same people.  So there is a disparate impact in 
          6   terms of the sale of that product, which, if it's 
          7   reduced or eliminated, would be a good thing.
          8            MODERATOR SMITH:  One more comment?
          9            MS. SCHWARTZ:  Yes.  Just I would offer 
         10   some thoughtfulness on this issue.  If you add 
         11   prepayment penalties, if you add credit life, I 
         12   mean, in a sense all of this is making some sense, 
         13   but we should know the impact on how many loans 
         14   would become HOEPA loans.  60 percent of the market 
         15   has prepayment penalties that are legal.  That is in 
         16   this market today. 
         17            So if you add all of this in, you will 
         18   create a huge segment of a $100 billion market that 
         19   will become a HOEPA loan market.  I would just 
         20   suggest we certainly will have to reanalyze our 
         21   position, which has been largely saying high rates 
         22   and fees out, but be careful to not mix that with 
         23   any legitimacy that's in the market, because we all 
         24   believe there is some legitimacy to this market. 

 0085
          1            So I think it is very important, all points 
          2   and fee, plus credit life, prepayment penalties, we 
          3   should all be very thoughtful about what this means 
          4   to this segment.  Maybe it's okay that 60 percent 
          5   will now become HOEPA loans, or maybe it's not.
          6            MR. NADON:  I certainly echo that comment, 
          7   because in today's environment there really is a 
          8   stigma attached to being a Section 32 lender, and it 
          9   is not a good stigma, which is a positive thing; we 
         10   don't want to be that.  And so depending on what 
         11   adjustments were made, we would probably stay with 
         12   it, but if adjustments are made like that, credit 
         13   insurance doesn't affect us because we don't believe 
         14   in that product anyway, so we don't sell it. 
         15            But on prepayment penalties, which are an 
         16   integral part of the economics of the subprime 
         17   business -- they are not in the conventional world, 
         18   but they are in the subprime world -- we would have 
         19   to then ask ourselves the question, do we now want 
         20   to change our story, do we want to go into the