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2003 Consumer Affairs Letters

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CA 03-15
Consumer Compliance Risk Assessment Framework
CA 03-14
Revised Examination Procedures for Homeownership Counseling
CA 03-13
Revised Risk-Focused Consumer Compliance Supervision Program Procedures
CA 03-12
Examination and Interim Monitoring Event Frequency
CA 03-11
Children's Online Privacy Protection Act (COPPA) Examination Procedures
CA 03-10
Consumer Affairs Electronic Banking Examination Checklist
CA 03-9
New Examiner Guidance on RESPA's Mortgage Servicing Disclosure Statements
CA 03-8
Implementation of an Application to Calculate Supervisory Mandates
CA 03-7
Community Contacts System
CA 03-4
Revised Examination Procedures for Section 109 of the Interstate Act