FRB: Consumer Affairs Letter CA 03 - 10 - Consumer Affairs Electronic Banking Examination Checklist

Seal of the Board of Governors of the Federal Reserve System

DIVISION OF CONSUMER
AND COMMUNITY AFFAIRS

CA 03-10
References CA-00-1 and 02 -12

September 16, 2003

TO THE OFFICERS AND MANAGERS IN CHARGE OF CONSUMER AFFAIRS SECTIONS:

RE: Consumer Affairs Electronic Banking Examination Checklist

Attached is a Consumer Affairs Electronic Banking Examination Checklist that is an optional tool for compliance examiners to use in reviewing the internet web sites of state member banks. The checklist was developed by the Electronic Banking Working Group (EBWG) and should be used in conjunction with the previously issued Electronic Banking Examination Guidance (CA letters 00-1 and 02-12).

The checklist is separated into seven functional modules:

Compliance Management
Advertising
Privacy
The E-Sign Act
Taking Applications
On Line Lending
On Line Deposits

Because of the comprehensiveness of the checklist, the EBWG placed a priority on its usability. Thus, the modular approach allows examiners to choose whether to complete some, all, or none of the applicable subsection questions, based on the scope of the supervisory event and the complexity of the site under review. In addition, the checklist was created in Microsoft Word to allow examiners to navigate easily through the document using the "Document Map" and "Hyperlink" features in Microsoft Word (further instructions are included within the checklist itself).

If you have any comments or questions about the checklist, please contact Senior Review Examiner Kathleen Conley at (202-452-2389) or your review examiner.

Sincerely,
(signed)

Glenn E. Loney
Deputy Director

Attachment (149 KB PDF)

CA letters | 2003 Letters