| If you wouldn't make the loan to your grandmother, maybe you |
1 | 51 |
| shouldn't make the loan. But the idea is to get the lender, |
2 | 51 |
| the originator, to -- |
3 | 51 |
| MS. BRAUNSTEIN: Of course, that would depend on |
4 | 51 |
| who the lender is and how they feel about their grandmother. |
5 | 51 |
| MS. SAUNDERS: I understand. But the point is |
6 | 51 |
| deliberately to create a sense of danger about making a loan |
7 | 51 |
| that may go bad so that the originator has to justify why |
8 | 51 |
| this loan is a good thing, why the risks are appropriate, |
9 | 51 |
| why the borrower truly understands and still wants to accept |
10 | 51 |
| this loan. In other words, we get away from the automated |
11 | 51 |
| underwriting for bad loans which we have right now with so |
12 | 51 |
| much of subprime lending. |
13 | 51 |
| I'm sitting here looking at Option One's AB report |
14 | 51 |
| that appeared online. And in 2000 -- The 1999 loan pool has |
15 | 51 |
| a one in eight foreclosure -- one in eight of those loans |
16 | 51 |
| has been foreclosed upon. We want to make every loan that |
17 | 51 |
| Option One makes and all the other big subprime lenders, |
18 | 51 |
| have the people that make the loans and the people that buy |
19 | 51 |
| the loans concerned with whether or not they were the right |
20 | 51 |
| loans to be made. And if -- I have a -- |
21 | 51 |
| MS. BRAUNSTEIN: And I've also heard in other |
22 | 51 |
| hearings people describe the suitability standard as working |
23 | 51 |
| not just is this the right loan for you, but if we have 12 |
24 | 51 |
| other products, making sure that which -- that there would |
25 | 51 |
| be some responsibility to make sure out of those 12 you give |
1 | 52 |
| them the best one of the 12 for their circumstances. Is |
2 | 52 |
| that also what you -- |
3 | 52 |
| MS. SAUNDERS: Yes. You look at does this |
4 | 52 |
| consumer need a mortgage loan and what mortgage loan product |
5 | 52 |
| do we have available is appropriate for them. The -- What |
6 | 52 |
| is the costs of this loan, what are reasonable costs, can |
7 | 52 |
| this borrower repay the loan, is the cost -- short term and |
8 | 52 |
| long term equity costs of this loan appropriate in exchange |
9 | 52 |
| for the benefits for refinancing, for taking money out, for |
10 | 52 |
| avoiding foreclosure. These are evaluations that investment |
11 | 52 |
| counselors make every day when they take our money and put |
12 | 52 |
| them into the securities market. |
13 | 52 |
| And yet, comparatively, that's a much less risky |
14 | 52 |
| transaction than taking a mortgage on your home loan because |
15 | 52 |
| you're not only dealing with your current savings, you're |
16 | 52 |
| dealing -- in a home loan, you're delaying with future |
17 | 52 |
| savings and future income. It's a much more complex |
18 | 52 |
| transaction, and the distinction between how much the |
19 | 52 |
| homeowner knows and how much the lender knows as compared to |
20 | 52 |
| how much the investor knows and how much the investment |
21 | 52 |
| counselor knows is much greater. The ratio between |
22 | 52 |
| knowledge is much greater. So if we had suitability -- |
23 | 52 |
| MS. BRAUNSTEIN: And one of the things -- It's an |
24 | 52 |
| interesting discussion, and we don't have a position at this |
25 | 52 |
| point on this, the Fed. But I will say that historically |
1 | 53 |
| the way we have operated has been to require the lenders to |
2 | 53 |
| disclose information. But the -- Frankly, the decision has |
3 | 53 |
| laid with the consumer -- has remained with the consumer to |
4 | 53 |
| evaluate the disclosed information and make decisions as to |
5 | 53 |
| what is the best product for them as opposed to putting that |
6 | 53 |
| on the lender to make that decision as to what the best |
7 | 53 |
| product is for the consumer. |
8 | 53 |
| MS. SAUNDERS: Well, that may work in the prime |
9 | 53 |
| market. It probably does work in the prime market, although |
10 | 53 |
| I get a lot of calls from fairly sophisticated people who |
11 | 53 |
| don't understand their loans and made bad decisions. But it |
12 | 53 |
| doesn't have as devastating consequences in the prime |
13 | 53 |
| market. |
14 | 53 |
| It clearly does not work in the subprime market. |
15 | 53 |
| What more evidence do we need that we need substantive |
16 | 53 |
| regulation than the escalation of foreclosures and the huge |
17 | 53 |
| loss in the Fed's own statistics of home equity. It's not |
18 | 53 |
| working. |
19 | 53 |
| MS. BRAUNSTEIN: Barbara, I'd be interested from |
20 | 53 |
| -- Do you have the perspective on this as a regulator and |
21 | 53 |
| you didn't use the suitability route in New York, so |
22 | 53 |
| would -- |
23 | 53 |
| MS. KENT: The -- It's interesting because when we |
24 | 53 |
| were drafting the regulation back in 1999 and 2000 we gave |
25 | 53 |
| consideration to doing away with it and just doing a |
1 | 54 |
| suitability test. We backed off of that because of a |
2 | 54 |
| banking department sort of has a slightly different role in |
3 | 54 |
| this. We go out and examine loans. What were we going to |
4 | 54 |
| tell our examiners they should be looking for? You can't |
5 | 54 |
| tell them the grandmother standard. They have to have more |
6 | 54 |
| specific guidelines than that. So we tried to create, |
7 | 54 |
| without using the word suitability, a suitability test with |
8 | 54 |
| affordability, with refinancing time limits, with yield |
9 | 54 |
| spread premiums being included, with -- that you can't |
10 | 54 |
| finance high cost -- I'm sorry, that you can't finance |
11 | 54 |
| single premium credit insurance and yield spread premiums |
12 | 54 |
| are included in the points and fees. |
13 | 54 |
| So we tried to take the elements, but it does |
14 | 54 |
| leave out the fact of the products that you mentioned. They |
15 | 54 |
| have a dozen products the lender has the responsibility to |
16 | 54 |
| steer the consumer to the product that's best for them. We |
17 | 54 |
| would need more -- We would need substance to a suitability |
18 | 54 |
| test. We don't have any objection. |
19 | 54 |
| We wanted to go that way to begin with and -- and |
20 | 54 |
| think it could cure a lot of problems. But for us, it |
21 | 54 |
| creates the problem of what -- of how do we examine for it |
22 | 54 |
| and how do we take someone's license away if we don't have |
23 | 54 |
| some specific standards for it, how do we bring an |
24 | 54 |
| enforcement action. |
25 | 54 |
| MS. SAUNDERS: Yeah. |
1 | 55 |
| MS. BURKS: On this point I am speaking for Nevada |
2 | 55 |
| Fair Housing Center alone, and CRC has not taken a position |
3 | 55 |
| on suitability. As an agency that advocates for choice in |
4 | 55 |
| housing and lending, I think we have to be careful about |
5 | 55 |
| telling a consumer in the issue of getting the loan that has |
6 | 55 |
| a benefit what is sort of good for you. The difference in |
7 | 55 |
| the investment world and the mortgage world is that as an |
8 | 55 |
| investor, if you are investing my money, I have a different |
9 | 55 |
| bargaining position. I have more power than I do in the |
10 | 55 |
| lending arena. |
11 | 55 |
| So if by suitability we are talking about a final |
12 | 55 |
| decision by the lender as to what is best for the consumer, |
13 | 55 |
| I think we have to be very careful and tread lightly. I |
14 | 55 |
| think we can get there by looking at practices, regulating |
15 | 55 |
| bad practices, and looking at a benefit versus sort of going |
16 | 55 |
| that extra step. |
17 | 55 |
| MS. BRAUNSTEIN: Either Harry or Wright, you want |
18 | 55 |
| to comment? |
19 | 55 |
| MR. ANDREWS: Go ahead, Harry. |
20 | 55 |
| MR. DINHAM: Well, I have to agree with what |
21 | 55 |
| Barbara said. The problem with vague is it always ends up |
22 | 55 |
| in the court system, eventually, you know. We're for -- You |
23 | 55 |
| know, we would be for some type of suitability if you can |
24 | 55 |
| define what it is so everybody on both sides knows exactly |
25 | 55 |
| what we're talking about at that point. When you talk about |
1 | 56 |
| a grandmother like they said, you know, I don't know whether |
2 | 56 |
| you like your grandmother or not at that point. |
3 | 56 |
| But I really believe that this is something that's |
4 | 56 |
| going to come along, a suitability, affordability in some |
5 | 56 |
| manner. I can only relate it back to years ago, FHA used to |
6 | 56 |
| have a scoring system of six different things -- six |
7 | 56 |
| different -- I don't remember what the categories were, but |
8 | 56 |
| there were six different categories which you had to score |
9 | 56 |
| 90 or above in in order to be able to get that loan through |
10 | 56 |
| FHA. So it's been done in the past, and they look at more |
11 | 56 |
| than just income and credit and that sort of thing. So I |
12 | 56 |
| think going down this path of trying to find something |
13 | 56 |
| industry related that works for both the investment side and |
14 | 56 |
| for the regulation side would be good. |
15 | 56 |
| MS. BUCHANAN: Excuse me. I would like to chime |
16 | 56 |
| in, if I could. |
17 | 56 |
| MR. ANDREWS: Okay. |
18 | 56 |
| MS. BUCHANAN: Oh, please go ahead and I'll -- |
19 | 56 |
| MR. ANDREWS: Okay. Again, certainly |
20 | 56 |
| affordability and a benefit test, if that's -- which many |
21 | 56 |
| people would consider part of suitability, I don't think |
22 | 56 |
| industry has great problem with that. I think there is |
23 | 56 |
| concern, though, in the other area of how do you decide what |
24 | 56 |
| is best for someone. There are so many products out there |
25 | 56 |
| and so many factors go in, they are subjective decisions, |
1 | 57 |
| personal decisions to be made. I really don't know how you |
2 | 57 |
| could deal with some of those issues. The vagueness is |
3 | 57 |
| incredibly vague. Industry's very concerned that that could |
4 | 57 |
| lead to a tremendous amount of unnecessary litigation. |
5 | 57 |
| Also, just to comment, I think there is a |
6 | 57 |
| difference between a stockbroker working with you and a |
7 | 57 |
| lender or broker. Certainly lenders are not representing |
8 | 57 |
| the borrower, and I guess most of the time, Harry, they are |
9 | 57 |
| not representing either the lender or the borrower. You |
10 | 57 |
| know, there has to be information provided, disclosure |
11 | 57 |
| provided. But there has to be some responsibility on the |
12 | 57 |
| borrower's part to make some decisions. |
13 | 57 |
| And I think in many cases you've got a broad range |
14 | 57 |
| of products. Any of them might work, but you could also |
15 | 57 |
| allege that anyone you put them into if the loan goes bad, |
16 | 57 |
| oh, that was wrong, guess what. So again, great care has to |
17 | 57 |
| be taken as these are explored. |
18 | 57 |
| MS. SAUNDERS: Let me give a few specifics. I |
19 | 57 |
| think I may have not been clear. I think we can easily |
20 | 57 |
| provide the questions that should be asked that would go to |
21 | 57 |
| the evaluation of whether a loan is suitable. It's the |
22 | 57 |
| clear answers as to those questions that make it more |
23 | 57 |
| complicated. Many of these things have already come up. |
24 | 57 |
| The ability to repay should always be a critical part and |
25 | 57 |
| that ability to repay should be based on both -- as Barbara |
1 | 58 |
| said, both a percentage and residual income. Residual |
2 | 58 |
| income is critical. |
3 | 58 |
| Two, you look at the cost of the loan, and the |
4 | 58 |
| cost of the loan is evaluated in three ways. One, the |
5 | 58 |
| points and fees that are stripped out of equity right now. |
6 | 58 |
| Two, the payments. And three, how long is the term going to |
7 | 58 |
| last. In other words, how long are these payments to be |
8 | 58 |
| made. |
9 | 58 |
| You compare those costs of the loan to what the |
10 | 58 |
| consumer is paying now. And you look at -- And the next |
11 | 58 |
| question is, what is refinanced. It's -- No, we're not |
12 | 58 |
| saying a lender has to say to a borrower, no, we're not |
13 | 58 |
| going to refinance $5,000 worth of credit card debt into a |
14 | 58 |
| 30-year loan. But if the borrower walks into the lender and |
15 | 58 |
| says, I need refinancing $5,000 worth of credit card debt, |
16 | 58 |
| there's got to be a good justification for refinancing the |
17 | 58 |
| whole first mortgage and all this other debt, in addition. |
18 | 58 |
| In other words, a loan that smells has to be |
19 | 58 |
| explained and justified, and it may be still appropriate. |
20 | 58 |
| Then you look at what the product is. A fixed rate, low |
21 | 58 |
| point and fee, low interest rate loan doesn't have to be |
22 | 58 |
| justified if it's at 20 percent of debt to income. That's |
23 | 58 |
| clear. But when you make a option ARM, which is going to |
24 | 58 |
| explode in three years, to someone who can only afford it |
25 | 58 |
| this year to a fixed income Social Security recipient, that |
1 | 59 |
| -- you know, I would say as the lender you've got to explain |
2 | 59 |
| now really well on your books why that loan is suitable or |
3 | 59 |
| not unsuitable. So we can give you the questions but -- and |
4 | 59 |
| we're not saying the loan shouldn't be made, just that they |
5 | 59 |
| need to be justified. |
6 | 59 |
| MS. BRAUNSTEIN: Bill, you said you wanted to say |
7 | 59 |
| something, and then Joan -- |
8 | 59 |
| MS. BUCHANAN: I'll follow up. |
9 | 59 |
| MR. BRENNAN: We're certainly looking at the issue |
10 | 59 |
| of suitability versus underwriting standards. And actually, |
11 | 59 |
| we see it a couple of different ways where suitability |
12 | 59 |
| applies in real life cases. I actually have a live client |
13 | 59 |
| here, Ms. Elizabeth Giles. Would you raise your hand, Ms. |
14 | 59 |
| Giles? She's sitting in the back there. Just to tell you |
15 | 59 |
| where -- Thanks for coming. |
16 | 59 |
| Ms. Giles is my client, and she is 78. And she |
17 | 59 |
| has 1088 a month income, and she got a loan from a prominent |
18 | 59 |
| subprime mortgage lender for $118,719. And her monthly |
19 | 59 |
| payments were 826 a month, and it was an ARM not pegged to |
20 | 59 |
| an index. It just went up, up, up. And she pays principal |
21 | 59 |
| and interest only, no escrowing for taxes and insurance. |
22 | 59 |
| So that's an underwriting issue for us. But let's |
23 | 59 |
| talk about suitability for a moment. We think that in Ms. |
24 | 59 |
| Giles' case and in many, many of our other senior cases, she |
25 | 59 |
| should have been examined or looked at for a reverse |
1 | 60 |
| mortgage. And there's a suitability issue. That's another |
2 | 60 |
| loan product that for the money that she thought she needed |
3 | 60 |
| to get this loan that would have been perfect for her. And |
4 | 60 |
| she would have been eligible either on this loan or the last |
5 | 60 |
| subprime loan she had in the chain of subprime loans that |
6 | 60 |
| were push marketed on her. |
7 | 60 |
| And so there's a suitability issue, I think, which |
8 | 60 |
| needs to be looked at. Another suitability issue is doing a |
9 | 60 |
| -- an ARM to someone living on fixed income. You may be |
10 | 60 |
| able to afford it today, but they won't be able to afford it |
11 | 60 |
| down the road. So for underwriting, they're okay now. But |
12 | 60 |
| down the road when the interest is going up, they won't be |
13 | 60 |
| able to afford it. I think that tends towards suitability. |
14 | 60 |
| So I think there are some clear cases where you |
15 | 60 |
| can identify suitability issues and, of course, I agree with |
16 | 60 |
| Margot about keeping it vague because you need to. But it's |
17 | 60 |
| an issue for us and it ought to be on the table: |
18 | 60 |
| suitability standards. |
19 | 60 |
| MS. BRAUNSTEIN: Joan? |
20 | 60 |
| MS. BUCHANAN: I wanted to follow-up with the |
21 | 60 |
| panelists, kind of in line with suitability, is also our |
22 | 60 |
| ability to detect these issues. Being an examiner, I kind |
23 | 60 |
| of follow the same train of thought that Barbara does often. |
24 | 60 |
| And one of my big struggles is the mismatch between what |
25 | 60 |
| we're hearing from the consumer protection folks on the |
1 | 61 |
| panel and what we find in our examinations. And we do very |
2 | 61 |
| robust examinations for high cost mortgages and HOEPA. |
3 | 61 |
| Our examiners routinely pull foreclosed single |
4 | 61 |
| family files to go through those to look for any troubling |
5 | 61 |
| issues. They look at those often for suitability, as well |
6 | 61 |
| -- general suitability and prudent underwriting standards, |
7 | 61 |
| debt to income, loan to value, things like that. |
8 | 61 |
| We do not find the problems, especially at the |
9 | 61 |
| level that you're discussing these. And I struggle with |
10 | 61 |
| what the mismatch is between the detection and what you all |
11 | 61 |
| are seeing. Can you comment on, perhaps, you know, a void |
12 | 61 |
| there? |
13 | 61 |
| MS. SAUNDERS: Are you just looking -- What do you |
14 | 61 |
| look at? |
15 | 61 |
| MS. BUCHANAN: Mortgage loans. |
16 | 61 |
| MS. SAUNDERS: But what documentation do you look |
17 | 61 |
| at? |
18 | 61 |
| MS. BUCHANAN: All of them, the entire file. We |
19 | 61 |
| look at them for fair lending. We look at them for -- you |
20 | 61 |
| know, the safety and soundness folks look at it for |
21 | 61 |
| underwriting. But like for example, one of the things I |
22 | 61 |
| struggle with is the example you posed of a loan that was |
23 | 61 |
| 130,000 and the home was only worth 70. That's like a -- |
24 | 61 |
| almost a 200 percent loan to value. That is something we |
25 | 61 |
| never see. |
1 | 62 |
| MS. SAUNDERS: But no, the appraisal came in -- |
2 | 62 |
| The home was bought in 1999 for 75,000. The appraisal came |
3 | 62 |
| in at 120,000. But you look closely at the appraisal |
4 | 62 |
| itself, at the appraised form, and you can find the ways |
5 | 62 |
| that the appraiser cheated. And it's appraisal fraud. |
6 | 62 |
| MS. BUCHANAN: Okay. So, that's appraisal fraud |
7 | 62 |
| issue. |
8 | 62 |
| MS. SAUNDERS: And we see appraisal fraud problems |
9 | 62 |
| all along. |
10 | 62 |
| MS. BUCHANAN: Okay. |
11 | 62 |
| MS. SAUNDERS: It takes hours to figure out, you |
12 | 62 |
| know, on the face of it, this appraisal looks fine. It |
13 | 62 |
| looks just like every other appraisal, but you examine and |
14 | 62 |
| what's the problems. Well, there's no justification |
15 | 62 |
| provided for it. How did a house in Beckley, West Virginia, |
16 | 62 |
| increase from 75,000 to 120,000 in one year? That's a |
17 | 62 |
| Fannie Mae, Freddie Mac, FIRREA, USMP, every appraiser |
18 | 62 |
| standard on the books requires that justification to be |
19 | 62 |
| provided. The underwriter, a big bank, didn't find that. |
20 | 62 |
| MS. BUCHANAN: Okay. |
21 | 62 |
| MS. SAUNDERS: So you're -- I don't know that |
22 | 62 |
| you're looking at the same things I'm looking at. |
23 | 62 |
| MS. BUCHANAN: And on Bill's example, this |
24 | 62 |
| unfortunate instance with like an 80 plus debt to income |
25 | 62 |
| ratio, that's -- |
1 | 63 |
| MR. BRENNAN: The income -- See, here's the answer |
2 | 63 |
| to that. We look at loan files all the time. We look at |
3 | 63 |
| the same loan files that assignee ends up in their |
4 | 63 |
| portfolio, and it looks great. I mean, here's somebody with |
5 | 63 |
| 1,000 a month income, but it says on the application that |
6 | 63 |
| their income is $4,600 a month, that they have two jobs. |
7 | 63 |
| They're working as a dispatcher at a trucking company. I |
8 | 63 |
| always remember that one. And they're not. They don't know |
9 | 63 |
| anything about it. |
10 | 63 |
| The point is that for underwriting, there's no |
11 | 63 |
| decent, honest effort on the part of the lenders to verify |
12 | 63 |
| income with documentation that can be meaningful like they |
13 | 63 |
| used to do. Gosh, when I got a mortgage in 1983 to buy a |
14 | 63 |
| house, I had to go through so many hoops to qualify to get |
15 | 63 |
| that house. There had to be a letter from my employer that |
16 | 63 |
| went not through me but directly to the lender and so forth, |
17 | 63 |
| which was a savings and loan. |
18 | 63 |
| But we don't have that anymore. There's no |
19 | 63 |
| underwriting going on. I mean, it's a joke. They just put |
20 | 63 |
| down whatever it takes to make the loan work to go into the |
21 | 63 |
| securitized pools. And so, when we call and raise an issue |
22 | 63 |
| on it, they pull out the file and say, what's wrong with |
23 | 63 |
| this loan. It looks perfectly fine to us, and it's because |
24 | 63 |
| there's no underwriting going on at the front end. |
25 | 63 |
| MS. SAUNDERS: Application fraud, right. |
1 | 64 |
| MS. BUCHANAN: So that income, though, there's no |
2 | 64 |
| verified documentation in the file which is -- |
3 | 64 |
| MS. SAUNDERS: Oh, that I see all the time. I see |
4 | 64 |
| letters, Social Security Administration, this is to verify |
5 | 64 |
| that you have $1,000 a month Social Security income, but |
6 | 64 |
| then you -- then you ask, well, is this true. No, I don't |
7 | 64 |
| get that much. I get 600. |
8 | 64 |
| And what we find cut and paste jobs. That's what |
9 | 64 |
| they're great at, cut and paste. So they take a letter from |
10 | 64 |
| the Social Security Administration. They type up a new |
11 | 64 |
| letter for the body and they cut and paste and Xerox it and |
12 | 64 |
| make it look like the real thing. |
13 | 64 |
| The problem is the industry -- the investment -- |
14 | 64 |
| investors don't suffer. When Bill's client goes to |
15 | 64 |
| foreclosure, there's enough equity in that house so that it |
16 | 64 |
| won't go to foreclosure. It'll go to forced refinancing so |
17 | 64 |
| that the risk will get pushed on to the next lender. |
18 | 64 |
| And we're bleeding equity and bleeding equity, so |
19 | 64 |
| that homeowner may not even appear on the statistics as a |
20 | 64 |
| loss to this borrower. And you -- Four or five loans later, |
21 | 64 |
| that homeowner will go to foreclosure, and the last lender |
22 | 64 |
| will actually let it appear as a loss, which justifies the |
23 | 64 |
| high ratio. |
24 | 64 |
| MS. BUCHANAN: So if you're looking at |
25 | 64 |
| suitability, you may pick up the file, and the file |
1 | 65 |
| certainly looks suitable, whether you have specific or |
2 | 65 |
| general guidelines regarding the suitability. The issue is |
3 | 65 |
| the fraudulent aspect of those. |
4 | 65 |
| MR. BRENNAN: I would almost suggest, call the |
5 | 65 |
| homeowner and start talking to them. That's where you find |
6 | 65 |
| out what's really going on. |
7 | 65 |
| MS. SAUNDERS: Occasionally you need to do that. |
8 | 65 |
| MR. BRENNAN: I mean, that's what we do. We just |
9 | 65 |
| sit there and start asking questions. My associate, Karen |
10 | 65 |
| Brown, is going to bring somebody up in the open mike this |
11 | 65 |
| afternoon, one of our clients. She got the whole file from |
12 | 65 |
| the lender. And I don't want to steal your thunder here, |
13 | 65 |
| but it said in there -- the lender said to the originator, |
14 | 65 |
| get the Social Security letter but black out the income that |
15 | 65 |
| she's getting. So it was obvious that they want -- And they |
16 | 65 |
| did. It was obvious that they wanted to show that she had |
17 | 65 |
| income but blacked out the income so that that would get it |
18 | 65 |
| through into the securitized pool. Pretty amazing. |
19 | 65 |
| MS. BURKE: May I -- May I make a point on the |
20 | 65 |
| examination issue? She said that you're not discovering the |
21 | 65 |
| files. I think it may also be the question of the time |
22 | 65 |
| difference between when you examine and when the issue |
23 | 65 |
| occurs. You don't examine every year the same lenders. And |
24 | 65 |
| so, therefore, some of these issues you may not pick up. |
25 | 65 |
| It also depends on what's been sold, whether the |
1 | 66 |
| whole servicing has been sold on the loan or the part of |
2 | 66 |
| it's been sold. So there are gaps that you may not pick up. |
3 | 66 |
| And maybe one thing we could do in regulation is to have you |
4 | 66 |
| sort of request those documents about those issues from |
5 | 66 |
| consumers more along that line when you do the examination. |
6 | 66 |
| MS. BRAUNSTEIN: I think another issue with that, |
7 | 66 |
| frankly, is that we probably don't see as much of this with |
8 | 66 |
| -- We're only examining state member banks, and we're not |
9 | 66 |
| seeing it there as much. We're not examining a lot of the |
10 | 66 |
| entities where this stuff is more likely to happen, so. Can |
11 | 66 |
| we -- |
12 | 66 |
| MS. SAUNDERS: Can we examine -- |
13 | 66 |
| MS. BRAUNSTEIN: I want to turn over to Leonard, |
14 | 66 |
| Jim. Did you have questions? |
15 | 66 |
| MR. CHANIN: Yeah. Let me move to -- Bill, you |
16 | 66 |
| and Margot, a question. Bill, you'd mentioned that you've |
17 | 66 |
| seen an increase in foreclosures for these transactions and |
18 | 66 |
| others have mentioned abusive practices, for example, where |
19 | 66 |
| income is stated that's insufficient, the debt to income |
20 | 66 |
| ratio, and so forth. Generally and I assume the answer's |
21 | 66 |
| anecdotal, but can you give me a sense on whether the |
22 | 66 |
| biggest problems are in the refinancing market or the home |
23 | 66 |
| purchase market? And if so, are we talking about the |
24 | 66 |
| problems are generally 90 percent are in refinancing or 90 |
25 | 66 |
| percent home purchase or how does it split, recognizing -- I |
1 | 67 |
| assume it's anecdotal, but it would be helpful to give me a |
2 | 67 |
| sense of where the biggest problems are among those two |
3 | 67 |
| markets. |
4 | 67 |
| MS. SAUNDERS: I would say -- and Bill may say -- |
5 | 67 |
| I would say from our folks around the country, it's well |
6 | 67 |
| over 90 percent refinancing, that almost all these problems |
7 | 67 |
| are refinancing. That's not to say that we don't need some |
8 | 67 |
| protection in the purchase money market, but the abuses that |
9 | 67 |
| I'm talking about today are refinancing. |
10 | 67 |
| MR. BRENNAN: I agree with that. We do |
11 | 67 |
| occasionally see the home purchase cases with falsified |
12 | 67 |
| statements of income and so forth, but the biggest volume of |
13 | 67 |
| cases we're seeing is in the refinancing area. |
14 | 67 |
| MR. CHANIN: Okay. And in a, I think, somewhat |
15 | 67 |
| related question, you had mentioned, Bill, that you're |
16 | 67 |
| seeing an increase in loans where consumers don't have the |
17 | 67 |
| ability to repay, that is, the consumers can't afford these |
18 | 67 |
| loans. And depending on what factors you're looking at, |
19 | 67 |
| that can be translated into lots of different factors. And |
20 | 67 |
| I just want to get a sense of, if you can, specifically what |
21 | 67 |
| are the biggest issues? |
22 | 67 |
| For example, one has already been mentioned is |
23 | 67 |
| there may be falsified income. So for example, it may be |
24 | 67 |
| the consumer's debt to income ratio is perfectly fine on |
25 | 67 |
| paper, but the income is stated at, let's say, $40,000 a |
1 | 68 |
| year when, in fact, it's 20,000. So that's one issue. |
2 | 68 |
| The second, though, may be that the debt to income |
3 | 68 |
| ratio is, in itself, too high, that is, as the example you |
4 | 68 |
| gave, something like 80 percent, I think, debt to income |
5 | 68 |
| ratio. Or there may be other issues in terms of consumer's |
6 | 68 |
| inability to pay. It could be you're looking at, for |
7 | 68 |
| example, as a third example that today the consumer can |
8 | 68 |
| repay, but in two years if rates go up, then the consumer |
9 | 68 |
| gets into trouble because rates have bumped up, let's say, |
10 | 68 |
| two percent, and then the consumer can't repay the loan. |
11 | 68 |
| So again, kind of overall, is there one most |
12 | 68 |
| significant problem that you see and maybe something I |
13 | 68 |
| haven't mentioned in terms of consumer's ability to repay or |
14 | 68 |
| is it quite mixed? |
15 | 68 |
| MR. BRENNAN: I would just -- Barbara can speak to |
16 | 68 |
| this, too. But you know, the funny thing is what we're |
17 | 68 |
| seeing is just almost immediately that the -- there's no way |
18 | 68 |
| in the world the borrower could afford this loan. It's not |
19 | 68 |
| some subtle difference between one issue of debt to income |
20 | 68 |
| ratio. I mean, we ask that question right off. |
21 | 68 |
| I mean, I usually ask a simple question just to |
22 | 68 |
| get right to the point, which is, what's your annual income? |
23 | 68 |
| You know, it's $21,000. And what was the amount of your |
24 | 68 |
| loan? 140. We have sort of a rule of thumb, you shouldn't |
25 | 68 |
| be on another -- It's not debt to income, you shouldn't be |
1 | 69 |
| borrowing more than two to three times your gross annual |
2 | 69 |
| income, assuming you have little or no debt. That's where |
3 | 69 |
| we start. |
4 | 69 |
| Sometimes we get into the debt to income analysis |
5 | 69 |
| but not often because what we're seeing so much of is |
6 | 69 |
| there's no way they could afford this loan. And the |
7 | 69 |
| reaction anecdotally that we're having every day is, there |
8 | 69 |
| must not be enough eligible borrowers out there to get these |
9 | 69 |
| loans. They're pushing these people into the loans, I |
10 | 69 |
| think, to fill the pools wherever they can get them. You |
11 | 69 |
| know, they're a warm body. They're lining them up and |
12 | 69 |
| putting them into the pools. And that's what's happening. |
13 | 69 |
| MS. KENT: Can I just add a point to that? |
14 | 69 |
| MR. CHANIN: Sure. |
15 | 69 |
| MS. KENT: I think that suitability is important, |
16 | 69 |
| but one of the other ways that suitability becomes important |
17 | 69 |
| is through compensation. When -- When the lenders' |
18 | 69 |
| employees are compensated largely on the number of loans |
19 | 69 |
| that they make, they will find a way to make the loan. It |
20 | 69 |
| may be appraisal fraud. It may be cut and paste the Social |
21 | 69 |
| Security statement. It may be a letter written on yellow |
22 | 69 |
| paper saying that I make $3,000 a month in addition through |
23 | 69 |
| babysitting income. It'll be whatever it takes to get that |
24 | 69 |
| loan over the hump. |
25 | 69 |
| And that is -- That's how you get -- Everybody has |
1 | 70 |
| a different anecdote of how it happened. And what -- |
2 | 70 |
| Because they'll do anything to make the loan, and I don't |
3 | 70 |
| know that you can directly attack that through compensation |
4 | 70 |
| or sales practices, but that's another reason why |
5 | 70 |
| suitability is important and why affordability is important |
6 | 70 |
| as part of suitability. Because as much as they'll want to |
7 | 70 |
| make the loan if there's some substantive guideline that |
8 | 70 |
| they can't do, then they'll -- it'll act as a break. |
9 | 70 |
| MS. SAUNDERS: The practice of grossing up is |
10 | 70 |
| grossly mismanaged. We see Social Security income, $700 a |
11 | 70 |
| month, grossed up by 130 percent. Nobody that lives on $700 |
12 | 70 |
| a month is paying 30 percent federal income tax so that they |
13 | 70 |
| -- the -- although this is not -- this practice is not |
14 | 70 |
| illegal under any guidelines or even improper under Fannie |
15 | 70 |
| or Freddie guidelines, it misses the point. And it's |
16 | 70 |
| completely -- It's totally irrelevant. |
17 | 70 |
| If you have a residual income guideline like New |
18 | 70 |
| York has, it protects against a lot. And the VA guidelines |
19 | 70 |
| are really quite good. And New York's -- If New York's |
20 | 70 |
| guidelines applied to all loans in New York, instead of just |
21 | 70 |
| the high cost loans, we wouldn't be seeing these recent |
22 | 70 |
| foreclosures. |
23 | 70 |
| The problem with the state laws is all of the good |
24 | 70 |
| protections just apply to the high cost loans so that the |
25 | 70 |
| high cost loan triggers in the states work as usury caps, |
1 | 71 |
| which are better than nothing, which means the -- in these |
2 | 71 |
| states the cost of the loans have gone down. But we need |
3 | 71 |
| these rules that apply to high cost loans to apply across |
4 | 71 |
| the board. |
5 | 71 |
| MR. ANDREWS: Can I just comment briefly? Again, |
6 | 71 |
| you know, as I said at the opening of my testimony, |
7 | 71 |
| certainly there are problems out there, and there are more |
8 | 71 |
| problems than we would like. But I tend to think that, |
9 | 71 |
| Margot, you and many of the advocates like Bill who work on |
10 | 71 |
| the front lines, see many of the very worst cases, and there |
11 | 71 |
| are some undoubtedly bad, bad cases out there. |
12 | 71 |
| That said, we don't think from an industry |
13 | 71 |
| perspective that the problem is nearly at the extent you're |
14 | 71 |
| suggesting. We don't think that foreclosures are that high. |
15 | 71 |
| Again, I'll leave that for people like Doug Duncan of the |
16 | 71 |
| MBA and people who can give some foreclosure numbers, but we |
17 | 71 |
| don't see that it's that high. Lenders are not making money |
18 | 71 |
| from foreclosures. And appraisal fraud, yes. That is -- |
19 | 71 |
| I'm hearing an awful lot here about appraisal fraud. Huge |
20 | 71 |
| problem. |
21 | 71 |
| Lenders are doing a tremendous amount today |
22 | 71 |
| because they -- it is hurting them very badly. It's hurting |
23 | 71 |
| the customers and the lenders. So you know, we have -- |
24 | 71 |
| We're sort of talking about two different worlds here, and |
25 | 71 |
| we would continue to maintain that the overwhelming majority |
1 | 72 |
| of the non-prime loans are not subject to all of these. But |
2 | 72 |
| you do have these problem areas. |
3 | 72 |
| MS. SAUNDERS: With all due respect, Wright, what |
4 | 72 |
| drives us, what brings us to this table are not just the |
5 | 72 |
| cases that we have on our desks, it's the escalating |
6 | 72 |
| foreclosure numbers in counties across the country. It's |
7 | 72 |
| what made one of the most conservative legislatures in the |
8 | 72 |
| country, Ohio, just pass a fairly strong predatory lending |
9 | 72 |
| law. |
10 | 72 |
| And I'm not looking at a advocate's statistics |
11 | 72 |
| here. I'm looking at the statistics from the company itself |
12 | 72 |
| that will post it on the Web as required by the Securities |
13 | 72 |
| and Exchange Commission. And it says in 1999 -- of the 1999 |
14 | 72 |
| loans that were made by Option One, subprime loans, 12 |
15 | 72 |
| percent of them have been liquidated in foreclosure. That |
16 | 72 |
| means -- These are not -- |
17 | 72 |
| MR. ANDREWS: Is that -- |
18 | 72 |
| MS. SAUNDERS: -- my numbers. |
19 | 72 |
| MR. ANDREWS: Is that referencing the loans that |
20 | 72 |
| are still on the books? It probably is only referencing |
21 | 72 |
| that small number that's still on the books. Again, I think |
22 | 72 |
| you will find the numbers are more realistically three and a |
23 | 72 |
| half, four percent. |
24 | 72 |
| MS. SAUNDERS: What we're seeing in our offices, |
25 | 72 |
| and we would like -- the legal services offices would love |
1 | 73 |
| to stop spending resources on consumer law and spend them |
2 | 73 |
| instead on -- on employment issues and health issues and |
3 | 73 |
| other issues that are also need sufficient attention. We |
4 | 73 |
| have turned it to consumer law because of this escalating |
5 | 73 |
| problem. |
6 | 73 |
| This is not a problem that is our creation. It's |
7 | 73 |
| -- You look across the country, look at the raw statistics |
8 | 73 |
| in Chicago, in Ohio, in Georgia, in North Carolina. |
9 | 73 |
| Foreclosures are going up, just raw numbers. Too many loans |
10 | 73 |
| are being made that will end up in foreclosures. |
11 | 73 |
| MR. ANDREWS: Well, again, in some pockets there's |
12 | 73 |
| no question you have foreclosure problems. Again, some of |
13 | 73 |
| those pockets, I think you will find not only issues such as |
14 | 73 |
| the economy but some real property flipping and fraudulent |
15 | 73 |
| type practices. But again, I'll leave that to others to |
16 | 73 |
| talk. Bill? |
17 | 73 |
| MR. BRENNAN: Wright, I would just respond also by |
18 | 73 |
| saying that I tend to see a lot and we do see a lot. And |
19 | 73 |
| through the years Karen Brown and I have looked at hundreds |
20 | 73 |
| and hundreds of loan pages, documents and we've -- I think |
21 | 73 |
| we've looked at every major subprime lender in the country. |
22 | 73 |
| And I'm telling you, lending without regard to the ability |
23 | 73 |
| to pay is occurring with every subprime lender. I know we |
24 | 73 |
| don't want to get into naming names. Just name the name. |
25 | 73 |
| I've seen it: Countrywide, Option One, you name it, Wells |
1 | 74 |
| Fargo. We're seeing that going on across the board with |
2 | 74 |
| every single subprime company. |
3 | 74 |
| So when you say there's some bad actors out there |
4 | 74 |
| and that's too bad, I tell you the bad actors are in every |
5 | 74 |
| major subprime lending company. Lots of them because this |
6 | 74 |
| is what we're seeing, and that's what's going on. And I |
7 | 74 |
| know what -- I think why they're doing it. They need to |
8 | 74 |
| fill those pools up because there's no risk at the investor |
9 | 74 |
| side of this equation. |
10 | 74 |
| All the risk is placed on the homeowner. They can |
11 | 74 |
| mix and match the pools in a way with loans with the certain |
12 | 74 |
| number of bad ones being put in that aren't going to hurt |
13 | 74 |
| the investors who the securities. And there's no full |
14 | 74 |
| assignee liability like there needs to be. If there were, |
15 | 74 |
| this would stop. |
16 | 74 |
| If there were laws making these types of practices |
17 | 74 |
| illegal with full assignee liability along the lines of the |
18 | 74 |
| FTC holder rule, which has worked very well in this country, |
19 | 74 |
| this stuff would stop. So I just really must disagree |
20 | 74 |
| strongly when I hear people say there are bad actors and |
21 | 74 |
| it's a shame this is going on. But in general, the subprime |
22 | 74 |
| industry -- Let me say one more thing. |
23 | 74 |
| Here's a subjective opinion. I would never allow |
24 | 74 |
| any of my clients to go out and get a subprime loan because |
25 | 74 |
| I know they will be ripped off. I know they'll get a loan |
1 | 75 |
| they can't afford. If Ms. Giles called me and said, Mr. |
2 | 75 |
| Brennan, I need some money -- and I get those calls -- do |
3 | 75 |
| you think I should go out and get a loan from Option One or |
4 | 75 |
| one of those. Heavens no. Don't go near them. Get a |
5 | 75 |
| reverse mortgage or don't get a loan. That's the way we |
6 | 75 |
| view these, and we've been working on -- I've been doing |
7 | 75 |
| this for 18 years looking at these loans. And that's the |
8 | 75 |
| reality of what's going on. |
9 | 75 |
| MS. BRAUNSTEIN: Jim, do you want to -- |
10 | 75 |
| MR. MICHAELS: Yeah. And we're running out of |
11 | 75 |
| time here, so let me try to throw this question out quickly |
12 | 75 |
| and let you react. I guess the question I have is we've |
13 | 75 |
| spent a lot of time talking about suitability standards and |
14 | 75 |
| Margot led off the discussion by talking about how they need |
15 | 75 |
| to be deliberately vague. And I just want to throw out the |
16 | 75 |
| question of how would that likely play out in the secondary |
17 | 75 |
| market. How would the secondary market deal with |
18 | 75 |
| suitability standards that were less than precise? I don't |
19 | 75 |
| want to use the term deliberately vague. That's Margot's. |
20 | 75 |
| She's coined it. But how would the secondary market and the |
21 | 75 |
| bond rating market, in particularly, deal with those kind of |
22 | 75 |
| standards? |
23 | 75 |
| MS. SAUNDERS: Jim, can I -- I have to go. Can I |
24 | 75 |
| just take a one minute? The FTC in the 1970s passed a rule |
25 | 75 |