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Public Hearing Regarding Bank of America Corporation, and FleetBoston Financial Corporation
Held on Wednesday, January 14, 2004, at the Federal Reserve Bank of Boston
Unedited Transcript

 0001
          1                                         Volume I
                                                    Pages 1 - 423
          2   
              
          3                   FEDERAL RESERVE BOARD
                                        
          4                             
                                Public Hearing Re
          5                             
                   Application of Bank of America Corporation 
          6                        To Acquire
                        FleetBoston Financial Corporation
          7                             
                                        
          8                             
                                        
          9               Before Federal Reserve Panal:
                                        
         10             Dolores Smith, Presiding Officer
                                  Mac Alfriend
         11                     William McDonough
                                Patricia Robinson
         12                             
                                        
         13                             
                                    * * * * 
         14                             
                                        
         15                             
                                    Held at:
         16              Federal Reserve Bank of Boston
                               600 Atlantic Avenue
         17                   Boston, Massachusetts
                           Wednesday, January 14, 2004
         18                         8:30 a.m.
                                        
         19                             
                                        
         20                             
                                        
         21                    Jane M. Williamson
                            Registered Merit Reporter
         22                     Carol H. Kusinitz
                        Registered Professional Reporter
         23   
              
         24   
. 0002
          1                   P R O C E E D I N G S
          2            PRESIDING OFFICER SMITH:  I am pleased to 
          3   welcome you to this important public meeting on the 
          4   application by Bank of America Corporation to 
          5   acquire Fleet Financial Corporation.  And I'll start 
          6   by introducing myself. 
          7            I'm Dolores Smith, the Division Director 
          8   for Consumer and Community Affairs at the Federal 
          9   Reserve Board in Washington, D.C.  I'm the presiding 
         10   officer for this public meeting.  And I want to 
         11   introduce our other panelists. 
         12            At the far end is Bill McDonough, who is 
         13   general counsel from the Federal Reserve Bank of 
         14   Boston.  Next to him is Mac Alfriend, Senior Vice 
         15   President, Banking Supervision and Regulation from 
         16   the Federal Reserve Bank of Richmond.  And Pat 
         17   Robinson, Managing Senior Counsel, Legal Division, 
         18   from the Federal Reserve Board. 
         19            We are here today because Bank of America 
         20   Corporation, Charlotte, North Carolina, has applied 
         21   for approval to acquire FleetBoston Financial 
         22   Corporation, Boston, Massachusetts. 
         23            When the Federal Reserve system considers 
         24   one of these applications, we look at a number of 
. 0003
          1   factors under the Bank Holding Company Act.  These 
          2   include financial issues, managerial issues, 
          3   competitive issues and the convenience and needs of 
          4   the communities affected. 
          5            In doing so, we particularly look at the 
          6   record of performance of the parties under the 
          7   Community Reinvestment Act.  The CRA requires the 
          8   board to take into account an institution's record 
          9   of meeting the credit needs of its entire community. 
         10            The purpose of the public meeting today is 
         11   to receive information regarding these factors.  We 
         12   will be seeking to elicit this information and to 
         13   clarify factual issues related to the application.  
         14   We are really very pleased that so many witnesses 
         15   have been willing to come and testify at this public 
         16   meeting.  We will have more than 100 groups and 
         17   individuals represented. 
         18            I'll make a few remarks about the 
         19   procedures.  This is what we call an informal public 
         20   meeting.  Members of the panel may ask those who are 
         21   testifying about their testimony.  This is not a 
         22   formal administrative hearing, so we are not bound 
         23   by rules regarding evidence, cross examinations and 
         24   some of the formal trappings of that kind of 
. 0004
          1   proceeding.  And because we have so many witnesses, 
          2   we do need to stick to the schedule, so that 
          3   everyone who has asked to offer oral testimony will 
          4   have a chance to do so.  We are going to ask the 
          5   witnesses today to be mindful of the needs of others 
          6   and to help us stay on schedule. 
          7            The panels of witnesses have been assigned 
          8   times and will be expected to stay within those 
          9   allotted times.  We do have a signal system with 
         10   regard to timing.  We have two timers at the table 
         11   here in front.  And the timekeepers will be giving a 
         12   signal when the witness has one minute left to speak 
         13   and another signal when the time has expired. 
         14            There may be some individuals who were 
         15   unable to sign up in advance to offer testimony.  To 
         16   the extent possible, we want to give them a chance 
         17   to speak as well.  And so at the end of the meeting 
         18   today we will make the mic available to anyone who 
         19   would like to make a presentation, time-permitting. 
         20            One more comment about testimony.  
         21   Witnesses may submit a written supplement to their 
         22   oral testimony, but must do so by next Wednesday, 
         23   January 21st.  And then the record will be closed.  
         24   Any written supplements should be directed to -- and 
. 0005
          1   here I'm going to give information for the record -- 
          2   but the information also is available on a sheet 
          3   that is available out front at the registration 
          4   desk.  So any written supplements should be directed 
          5   to Jennifer J. Johnson, Secretary of the Board of 
          6   Governors of the Federal Reserve, Washington, D.C. 
          7   They must be received by 5 p.m. eastern daylight 
          8   time on January 21st.  You may also fax your 
          9   submission to 202-452-3462. 
         10            If you haven't turned in copies of your 
         11   written testimony or if you have any other written 
         12   statements to put into the record, please leave them 
         13   with the Federal Reserve staff at the registration 
         14   desk.  It is important for us to get this material 
         15   for the record. 
         16            A paper copy of the official transcript of 
         17   the meeting will be available on Tuesday, January 
         18   20th, through the Federal Reserve Bank of Boston and 
         19   the Federal Reserve Board.  In addition, the 
         20   official transcript will be available by close of 
         21   business on January 20th on the board's public 
         22   website.  And here again I'll say the address, but 
         23   the information is available at the registration 
         24   table.  The board's public website is 
. 0006
          1   www.federalreserve.gov/events/public meetings/. 
          2            With that, we are ready to begin.  I will 
          3   ask each of the panels to start by saying their name 
          4   and the name of their organization. 
          5            Mr. Lewis? 
          6            MR. LEWIS:  My name is Ken Lewis.  I'm the 
          7   CEO of Bank of America. 
          8            MR. GIFFORD:  My name is Chad Gifford.  I'm 
          9   CEO of Bank of Boston. 
         10            PRESIDING OFFICER SMITH:  Proceed.
         11            MR. GIFFORD:  Good morning.  Thank you, Ms. 
         12   Smith.  My name is Chad Gifford.  I'm chairman and 
         13   CEO Bank of Boston Financial. 
         14            I'm delighted to be joined by my new 
         15   partner, Ken Lewis of Bank of America.  On behalf of 
         16   both of organizations, I'd like to begin by thanking 
         17   the Federal Reserve for inviting us to address the 
         18   proposed merger of our two institutions.  We welcome 
         19   this opportunity to discuss some of the reasons 
         20   behind and benefits of this merger and why we 
         21   believe this merger is in the best interests of all 
         22   of our stakeholders -- customers, employees, and 
         23   communities, as well as our shareholders. 
         24            In the two months since we announced our 
. 0007
          1   intention to combine our two organizations, we have 
          2   worked diligently and honestly to communicate openly 
          3   about what this merger will mean to the residents 
          4   and businesses located here in the northeast. 
          5            Many of our colleagues of Bank of America 
          6   and Fleet have collectively met with more than 150 
          7   community-based organizations across this region.  
          8   The team's mission has been to ensure that we 
          9   understand and continue to do our very best to meet 
         10   the needs of our communities. 
         11            This is certainly not a new scenario for 
         12   the region and particularly for New England, since 
         13   it was just over four years ago that I sat before 
         14   many of you here today to present the case for the 
         15   Fleet/BankBoston merger.  At that time the level of 
         16   discussion was about preserving our Boston-based 
         17   institutions.  Looking back at the questions that 
         18   particular deal raised, we believe the merger was 
         19   the right decision at the right time for our two 
         20   banks and for the local communities. 
         21            The rightness of that decision has been 
         22   playing out in what most of you is a very successful 
         23   melding of two powerful competitors into a singular 
         24   customer community and employee-focused institution.  
. 0008
          1   The FleetBoston franchise brought to the region a 
          2   full range of community development efforts, most 
          3   notably through our $14.6 billion community 
          4   investment commitment.  I'm proud to say that we are 
          5   entering this new relationship with Bank of America 
          6   having already surpassed this five-year commitment 
          7   in just four years. 
          8            To date, the lending and investment efforts 
          9   total $18.4 billion across the northeast.  This has 
         10   been a truly bank-wide effort calling on the skills 
         11   and commitment of numerous businesses at Fleet.  In 
         12   other words, we followed through on what we said we 
         13   would deliver.  Incidentally, we are grateful for 
         14   the dedication of our community oversight committee, 
         15   a group of regional community leaders which has 
         16   faithfully met with us over these past four years to 
         17   provide feedback and community insights that helped 
         18   accelerate our results. 
         19            Through our efforts in the community, Fleet 
         20   received outstanding ratings from our chief 
         21   regulators, the OCC, in our last CRA exam, including 
         22   the overall rating as well as in each of the exam 
         23   categories of lending, investment and services. 
         24            Bank of America has also earned this 
. 0009
          1   highest rating, as Ken will outline in a few 
          2   minutes. 
          3            Specifically in our community, impact has 
          4   been felt through, one, focus on our serving low and 
          5   moderate income neighborhoods through our Fleet 
          6   Community Bank.  FCB is an absolute leader in the 
          7   nation in this effort. 
          8            Second, leadership and funding non-profits 
          9   that support economic activity, youth services and 
         10   arts and culture throughout the region with 
         11   approximately $25 million in charitable giving in 
         12   grants each year. 
         13            And finally, with the support of our 
         14   greatest assets, our own people, Fleet employees, 
         15   volunteers have contributed more than 120,000 hours 
         16   to community projects each year. 
         17            I'm proud of where our community's efforts 
         18   have taken us over these past four years, and I'm 
         19   proud of our employees and of the company we are 
         20   today.  However, over these past four years the 
         21   stakes within the financial services industry have 
         22   gotten much higher.  As successful and well 
         23   regarded, we believe, that the Fleet organization 
         24   has become, it is significantly more difficult to 
. 0010
          1   survive solely on a regional level. 
          2            Recognizing this industry reality, my own 
          3   struggle internally centered on considering the 
          4   alternative.  Preserving the hometown bank in our 
          5   region was a passionate and a very personal factor 
          6   for me. 
          7            I'm the son of a former New England banker 
          8   with deep roots in the financial services industry 
          9   in this region.  I take it very seriously.  But 
         10   doing what's best for our franchise, given the 
         11   realities of financial services, it became more 
         12   important than simply preserving the Boston base.  
         13   Thankfully we were in a position where we didn't 
         14   have to do a deal to survive. 
         15            We turned the corner on revenue, credit 
         16   quality, customer service and employee morale.  We 
         17   could operate from a position of strength.  We 
         18   therefore had the time to carefully consider a 
         19   partner that best matched our deeply-held values in 
         20   addition to business synergies.  We also looked to 
         21   create the least amount of disruption and change for 
         22   our customers in our community and our own 
         23   employees. 
         24            In that line of thinking, let us digest one 
. 0011
          1   national franchise, Bank of America.  The benefits 
          2   that this merger with Bank of America present to the 
          3   region will allow for a secure economic future by 
          4   providing the financial depth and resources that 
          5   will meet the competitive challenges raised by 
          6   worldwide financial service consolidation. 
          7            Our excitement at the prospect of being 
          8   part of one of the most respected corporations in 
          9   the United States is palpable throughout Fleet.  Our 
         10   people recognize the tremendous opportunities and 
         11   resources this merger will bring to our region and 
         12   to them personally and professionally. 
         13            I will tell you that a key component of our 
         14   agreement was the unprecedented commitment by Ken to 
         15   maintain Fleet's current employment level in New 
         16   England, as well as our charitable giving and 
         17   existing community commitments throughout the Fleet 
         18   region post-merger.  But the rationale and benefits 
         19   of this proposed merger go much deeper.  It creates 
         20   the second largest financial institution in the 
         21   United States; in fact, No. 1, when one looks at 
         22   only American assets. 
         23            The new organization, with increased size 
         24   and strength, will be in a position to achieve the 
. 0012
          1   economies of scale that allow us to invest more in 
          2   technology, more in people and to develop superior 
          3   products, the best, and services, such as online 
          4   banking, brokerage and investment services. 
          5            This strengthened portfolio of products and 
          6   services ensures that we can match the increasingly 
          7   sophisticated needs and expectations of both 
          8   businesses and the consumers we serve. 
          9            My confidence in this agreement and its 
         10   benefits to local communities rests in the 
         11   tremendous synergies between the two entities and in 
         12   the areas that mean an awful lot to me personally, 
         13   including the shared commitment to community 
         14   development, philanthropy and volunteerism I 
         15   mentioned a moment ago. 
         16            Both Fleet and Bank of America view 
         17   community development very broadly as a strategic 
         18   opportunity.  Our community investment efforts are 
         19   an integral part of our business strategy.  Both 
         20   banks embrace the concept of diversity -- valuing 
         21   individuals of all races, gender, sexual orientation 
         22   as customers and employees.  Each focus on employee 
         23   development and opportunity and holds the value of 
         24   inclusion among our highest priorities. 
. 0013
          1            Due to our unique franchises, there is 
          2   little to no overlap in our retail distribution.  
          3   Therefore, there will be no disruption of service to 
          4   our customers due to divestiture of bank branches.  
          5   Additionally, and as I referenced earlier, we will 
          6   sustain total employment levels in New England and 
          7   will sustain our levels of customer-facing 
          8   employees, which again mean continuity in delivering 
          9   our products and services to our customers. 
         10            For those who are opposed to this merger 
         11   based on the grounds that our headquarters city in 
         12   our region will be losing their local focus, I point 
         13   to all that has been committed to date on behalf of 
         14   the merger to preserve in advance the needs of the 
         15   northeast in community development, philanthropy and 
         16   employment. 
         17            That point is further demonstrated in the 
         18   executive leadership that has been advanced to date 
         19   to manage the new company.  Two of the most senior 
         20   executives of the new corporation will have national 
         21   responsibilities and yet be Boston-based; Brad 
         22   Warner in our premiere in small business and Brian 
         23   Moynihan in wealth and investment management.  In 
         24   addition, two of my closest colleagues at Fleet, 
. 0014
          1   Gene McQuade and Jay Sarles.  Gene will be president 
          2   of the new corporation.  Jay will be a very 
          3   important strategic advisor to Ken. 
          4            More specifically, in terms of maintaining 
          5   local leadership and decision-making for this 
          6   region, we were pleased to announce the appointment 
          7   earlier this month of Ann Finucane, as president of 
          8   the northeast.  In this new role, Ann, well-known to 
          9   Boston, will oversee the development of a strategic 
         10   plan focused on a successful transition in the 
         11   northeast, as well as continued business success in 
         12   the region.  She will ensure the cross-functional 
         13   coordination of the company's efforts in our 
         14   communities, including charitable giving 
         15   sponsorships, customer service issues, public 
         16   policy, government and media relations and other 
         17   strategic needs of the market.
         18            Despite all the compelling advantages of 
         19   the merger, I have to admit this was the toughest 
         20   decision I have had to make personally here in my 
         21   career, but I also believe with increasing 
         22   conviction that this has been one of the very, very 
         23   best.  I am personally committed to helping Ken and 
         24   our associates merge us into a company that indeed 
. 0015
          1   does value employees, customers and the community. 
          2            Earlier I mentioned the size and strength 
          3   of our new company.  It's compelling.  But this is 
          4   much more than about size or quantity.  It's about 
          5   quality as well.  I have heard Ken state on many 
          6   occasions that he wants Bank of America to be the 
          7   most admired company in the world, not necessarily 
          8   the biggest, not only the most profitable, but the 
          9   most admired.  This is a company with deeply-held 
         10   values and commitment, vibrancy and opportunity, and 
         11   I am very proud to be part of it. 
         12            In closing, let me thank each of you who 
         13   cared enough to come to offer your support and even 
         14   raise concerns about the significant transaction 
         15   before us. 
         16            And now I'm delighted to turn it over to my 
         17   new partner, Mr. Ken Lewis.
         18            MR. LEWIS:  Thanks, Chad.  I appreciate 
         19   your comments about the Bank of America and the 
         20   bright future our companies and our communities 
         21   share.  I could not agree with you more about the 
         22   assessment of where we stand and where we're headed 
         23   together. 
         24            I've talked a lot over the past two months 
. 0016
          1   about the competitive and business rationale for 
          2   this merger and why I believe our new company will 
          3   be better positioned to serve our customers and our 
          4   shareholders.  Chad covered some of this today, and 
          5   my thoughts are detailed in the public speeches I 
          6   made since we announced the merger. 
          7            Today's meeting, though, has a specific 
          8   purpose.  I'd like to use my time here to address 
          9   that purpose directly.  Today we're here to talk 
         10   about the effect the combination of our companies 
         11   will have on our communities and specifically those 
         12   in our communities who are most in need of 
         13   affordable, convenient access to financial services. 
         14            When I assumed the leadership of our 
         15   company three years ago, I set a simple, clear goal, 
         16   as Chad just mentioned.  I said we will aspire to be 
         17   the most admired company in the world.  Achieving 
         18   this goal requires that we set and achieve high 
         19   standards of performance for all of those who have a 
         20   stake in the company -- not only customers and 
         21   shareholders, but also the leaders, partners and 
         22   citizens with whom we work to make all of our 
         23   communities strong. 
         24            Our goal in any merger is to build a 
. 0017
          1   business.  This means that working with our new 
          2   teammates, we intend to lend more money, develop 
          3   more affordable housing, do more business with 
          4   minority suppliers, provide more charitable giving 
          5   and generally make a bigger difference in our 
          6   communities that a predecessor could have as an 
          7   independent institution. 
          8            Simply put, our goal is to be the most 
          9   admired, the most visible and most effective 
         10   financial institution in the communities where we do 
         11   business. 
         12            I'll respond directly to some of the 
         13   concerns we've heard from community partners in 
         14   regard to our planned merger, and I'll discuss my 
         15   company's accomplishments in community 
         16   development-related activities, as well as our plans 
         17   and goals in the following five areas:  Community 
         18   development banking; philanthropy; access to 
         19   financial services for low- and moderate-income 
         20   customers; minority business development; and 
         21   community leadership and associate volunteerism. 
         22            In each area our approach is based on three 
         23   principles:  One, national goals and corporate 
         24   values delivered and differentiated locally.  Two, 
. 0018
          1   proactive partnerships with local community-based 
          2   organizations to achieve shared goals.  And three, 
          3   fully transparent reporting and strict 
          4   accountability. 
          5            By adhering to these principles, we are 
          6   striving to set the highest standards of performance 
          7   and accountability, not only for our industry, but 
          8   for the business community in our country. 
          9            As you know, Bank of America has a strong 
         10   and consistent record of achievement in community 
         11   development banking.  We have achieved and 
         12   maintained outstanding CRA ratings throughout our 
         13   franchise for many years.  We've been a leader in 
         14   our local markets.  And we have consistently sought 
         15   out local community-based partners to help us 
         16   achieve our community development goals. 
         17            Consider some of our results:
         18            In the five years since we began our 
         19   ten-year, $350 billion commitment to community 
         20   development lending and investing, we have loaned 
         21   and invested more than $230 billion in traditionally 
         22   underserved American communities.  We said at the 
         23   time that the commitment represented a floor and not 
         24   a ceiling and our performance proves this point. 
. 0019
          1            We are ahead of schedule and at our current 
          2   pace would exceed the $350 billion goal before the 
          3   eighth year of the ten-year commitment.  This 
          4   performance -- in combination with our plan to merge 
          5   with Fleet -- is why we decided to set a new, even 
          6   more ambitious goal. 
          7            Last week we announced that starting in 
          8   2005, the new Bank of America will set a community 
          9   development lending goal of $750 billion over ten 
         10   years, once again setting a higher standard for 
         11   community development banking in our country. 
         12            In pursuing these goals, we have worked 
         13   with hundreds of community groups with shared values 
         14   and goals.  Examples are our partnership with the 
         15   Enterprise Foundation, through which we've helped 
         16   create thousands of units of affordable multi-family 
         17   rental housing over the past 20 years; our 16-year 
         18   partnership with ACORN, with which we've financed 
         19   new homes for more than 23,000 families in 18 cities 
         20   over the past four years; our seven-year 
         21   relationship with Neighborhood Assistance 
         22   Corporation of America, with which we helped 2,300 
         23   families in 21 cities buy homes in 2002 alone, and 
         24   our most recent work with National Council of 
. 0020
          1   LARASA, with which we have recently begun to work to 
          2   help Hispanic customers throughout the nation buy 
          3   their own homes. 
          4            We also maintain membership in the Federal 
          5   Home Loan Bank of Boston. 
          6            In addition to housing finance, we believe 
          7   small business lending is an important source of 
          8   economic support for underserved communities.  We 
          9   have been ranked the number one SBA lender in the 
         10   country for the past two years, with almost 27 
         11   percent of all small business or small farm loans 
         12   made in low- and moderate-income census tracts. 
         13            In addition, we made 22 percent of all our 
         14   government-guaranteed loans to minority-owned 
         15   businesses and 24 percent of such loans to 
         16   businesses owned by women. 
         17            Now, even as we consistently set and exceed 
         18   ever-higher standards in community development and 
         19   even as we demonstrate a record of working with 
         20   community partners to achieve shared goals, there 
         21   are those who oppose this merger because we have not 
         22   signed CRA agreements or itemized our goals by 
         23   market or product. 
         24            I understand the passion these 
. 0021
          1   organizations have for their communities.  As I've 
          2   said, we share common goals.  However, their desire 
          3   to receive the greatest financial support possible 
          4   for their individual causes or communities should 
          5   not overshadow the fact that our pledge -- the 
          6   largest of its kind ever -- is designed to benefit 
          7   all of our communities.
          8            When we created this pledge, we projected 
          9   that about $100 billion of it would be deployed in 
         10   the northeast region of the country.  But we decided 
         11   for good reasons not to itemize it by market.  
         12   Because community needs and circumstances are always 
         13   changing, we believe the best approach is a pledge 
         14   that establishes goals on a nationwide basis, yet it 
         15   is flexible so we can respond to capacity and demand 
         16   within each market. 
         17            We made the same case five years ago in 
         18   California, and our results are proof that our 
         19   approach works.  The state of California represents 
         20   about 34 percent of all deposits at our company, and 
         21   over the past five years 35 percent of all our 
         22   community investment dollars have been deployed 
         23   there. 
         24            Our outstanding record of achievement, 
. 0022
          1   accountability and public reporting of results 
          2   demonstrates that CRA agreements and itemized 
          3   commitments are unnecessary for our company.  Our 
          4   goal is to leverage the power of our financial 
          5   strength and geographic reach to serve all of our 
          6   communities with the products, services and 
          7   resources they need, when and where they need them. 
          8            Philanthropic investment in our communities 
          9   has been an important part of our culture throughout 
         10   the history of our company.  Contrary to what you  
         11   may have heard from some of our critics, 
         12   philanthropic giving at Bank of America is not 
         13   declining.  Far from it. 
         14            In 2002 we gave more than $75 million.  In 
         15   2003 we gave more than $81 million.  In 2004 our 
         16   Foundation budget is $84 million.  And this is cash.  
         17   Combined with Fleet's $25 million budget, we expect 
         18   to give at least $109 million to non-profit 
         19   organizations this year.  Decisions about how to 
         20   deploy these funds will be made in accordance with 
         21   the priorities identified by local leaders, 
         22   following our philosophy of neighborhood excellence 
         23   in corporate giving.  This simply means we believe 
         24   that local leaders are best able to identify the 
. 0023
          1   needs of their neighborhoods, so we use a 
          2   grassroots, bottom-up funding strategy. 
          3            We think this record and the trend it 
          4   represents is impressive.  But again, we have staked 
          5   ourselves out as the company that will set the 
          6   highest standards for American business.  So we're 
          7   raising the bar.  On the same day we announced our 
          8   new Community Development Lending Goal, we also 
          9   announced, for the first time ever, a goal for 
         10   philanthropy.  $1.5 billion over ten years, starting 
         11   in 2005.  This will make us the most generous 
         12   corporation in American by a wide margin. 
         13            With this pledge, our Foundation will be 
         14   better equipped than ever to work with our 
         15   businesses, our associates and our community 
         16   partners to support the vital programs and 
         17   organizations that make our communities strong. 
         18            In addition to our community development 
         19   and Foundation activities, we also work proactively 
         20   to ensure that we're providing affordable, 
         21   accessible products and services to all segments of 
         22   our communities.  Consistently, Bank of America 
         23   originates more mortgage loans to minority borrowers 
         24   than any other mortgage lender.  Also, Bank of 
. 0024
          1   America originates a higher percentage of mortgage 
          2   loans to minority borrowers than most lenders.  At 
          3   the end of 2002, 25 percent of our home loans were 
          4   made to minority customers, while the industry 
          5   average for all lenders is only 18.8 percent. 
          6            We also offer a basic checking product that 
          7   is well-suited to low- and moderate-income 
          8   customers: MyAccess Checking.  This product features 
          9   a low opening deposit of $25, free checking with 
         10   direct deposit, no minimum balance, unlimited check 
         11   writing, free online banking with bill pay, a check 
         12   card with Photo Security option, and unlimited 
         13   access to funds using the our nationwide ATM 
         14   network, online banking and telephone banking. 
         15            We are also constantly working with 
         16   community groups to develop new, innovative products 
         17   specifically targeted to the needs of minority 
         18   individuals and communities. 
         19            About 15 years ago our company began to see 
         20   a great need to take affirmative steps to support 
         21   small, entrepreneurial companies owned by women and 
         22   minorities through our supplier procurement process.  
         23   We immediately put a team in place and rapidly 
         24   became one of the nation's leading practitioners of 
. 0025
          1   supplier diversity.  In fact, we've twice been named 
          2   Corporation of the Year by the Minority Supplier 
          3   Development Council. 
          4            Five years ago we added companies owned by 
          5   disabled people to the program and continued to 
          6   pursue our goals aggressively.  We have a goal of 
          7   directing 15 percent of all supplier spending to 
          8   companies owned by women, minorities or the 
          9   disabled.  In 2002 we spent $545 million with these 
         10   companies, representing 7 percent of overall 
         11   spending. 
         12            While final figures for last year are not 
         13   yet available, based on results of the third 
         14   quarter, we expect to have reached nearly 9 percent 
         15   in 2003. 
         16            Our Multicultural Supplier Development team 
         17   is working with a number of organizations and 
         18   agencies to increase the percentage spent with such 
         19   firms.  We have hosted eight annual Supplier 
         20   Diversity Showcases in major markets to provide 
         21   vendors an opportunity to meet with our business 
         22   leaders.  And we are also a member and strong 
         23   supporter of the National Minority Supplier 
         24   Development Council. 
. 0026
          1            Finally, I'd like to take just a moment to 
          2   talk about one of the most important aspects of our 
          3   culture at Bank of America: community leadership and 
          4   associate volunteerism.
          5            At the corporate level we provide 
          6   leadership to our communities by putting our 
          7   financial muscle behind important community 
          8   projects -- by advocating for a stronger CRA and by 
          9   working with local governments and community 
         10   organizations to achieve shared goals.  At the local 
         11   level, we encourage all of our associates to provide 
         12   leadership to their communities, sharing their 
         13   personal talents and professional skills with the 
         14   public and private organizations that form the 
         15   foundation of community life. 
         16            We also have a strong culture of associate 
         17   volunteerism.  Associate volunteers receive two 
         18   hours of paid time off every week to work in a 
         19   school of their choice -- a program that has the 
         20   potential to generate up to 6 million volunteer 
         21   hours for our nation's schools each year.  Team Bank 
         22   of America supports local councils within the bank 
         23   that identify volunteer opportunities for 
         24   associates -- and a Volunteer Grants program offers 
. 0027
          1   cash grants in an associate's name to organizations 
          2   at which associates volunteer. 
          3            Like any successful business, we understand 
          4   that our associates are our most precious 
          5   resource -- not just for our customers, but for our 
          6   communities as well. 
          7            In conclusion, we believe this merger 
          8   raises no concerns under federal or state law, and 
          9   we urge the Board to swiftly approve our 
         10   application.  Both banks are well-managed and 
         11   well-capitalized, and our new company will continue 
         12   to be so upon completion of the merger.  Both banks 
         13   have strong records under the Community Reinvestment 
         14   Act.  The merger does not pose any antitrust 
         15   concerns and will not result in any merger-related 
         16   branch closures.  The surviving company will hold 
         17   9.94 percent of the nation's deposits, less than the 
         18   federal cap on deposits held by one institution.
         19            To date, the Board has received hundreds of 
         20   letters expressing support for the merger, while 
         21   less than a third of the letters received by the 
         22   Board have expressed opposition to the merger.  The 
         23   supportive letters have been sent by community 
         24   development corporations, state and local 
. 0028
          1   governmental agencies, business and civic 
          2   organizations, cultural, philanthropic, educational 
          3   and religious organizations, and customers from 
          4   across both banks' franchises.  Each tells a 
          5   different story about the positive difference we 
          6   have made in the communities where we do business. 
          7            As I said at the beginning of my remarks, 
          8   our goal at Bank of America is to become the world's 
          9   most admired company in the eyes of all our 
         10   stakeholders -- customers, shareholders, associates, 
         11   community partners and the general public.  We are 
         12   pursuing this goal by setting and achieving higher 
         13   standards every day in all we do.  Leveraging all 
         14   the parts of our company to support our communities 
         15   is a fundamental part of our culture and the way we 
         16   do business.  It's essential to the future health of 
         17   our company.  Most important, it's simply the right 
         18   thing to do. 
         19            This has been our history, and the proof is 
         20   in the public record of our performance.  It also 
         21   will be our future, as expressed in the new goals we 
         22   have set in community development, philanthropic 
         23   giving, business performance and service to our 
         24   customers. 
. 0029
          1            I look forward to working with all of our 
          2   community partners in the Northeast and across the 
          3   nation as we pursue our common goals.  And I look 
          4   forward to all we'll accomplish together for our 
          5   communities and for our country. 
          6            Thank you. 
          7            PRESIDING OFFICER SMITH:  Questions from 
          8   the panel? 
          9            MS. ROBINSON:  I have a question.  How and 
         10   where do you plan to administer your CRA programs in 
         11   the region where FleetBoston is located? 
         12            MR. LEWIS:  You said, how do we plan to 
         13   administrate?
         14            MS. ROBINSON:  Right.  How and where.
         15            MR. LEWIS:  Every region -- first, there's 
         16   a national organization and then subsequently 
         17   there's local teams and a foundation by which we 
         18   fundamentally -- there are a group of people who 
         19   would actually carry out the activities and then of 
         20   course make sure that the records are appropriate, 
         21   so that we can consolidate them on a national basis 
         22   for you in your assessment of how we do or the OCC.  
         23   And so it's both a national organization, but 
         24   delivered locally and sublevels of administration 
. 0030
          1   done.
          2            PRESIDING OFFICER SMITH:  Any other 
          3   questions?  
          4            (No response)
          5            PRESIDING OFFICER SMITH:  Thank you very 
          6   much. 
          7            Welcome, Mr. Congressman.
          8            MR. FRANK:  Thank you. 
          9            PRESIDING OFFICER SMITH:  Start by 
         10   identifying yourself for the record.
         11            MR. FRANK: My name is Barney Frank.  I am a 
         12   member of the United States House of 
         13   Representatives, representing the Fourth 
         14   Congressional District of Massachusetts, which 
         15   starts about three miles from here.  And I serve as 
         16   the senior democrat on the Committee on Financial 
         17   Services. 
         18            I want to note by saying at the beginning 
         19   I've been in touch with a number of my congressional 
         20   colleagues.  My colleague, Mr. Capuano, was at a 
         21   press conference with me yesterday.  I know Mr. 
         22   Lynch, who represents the place where I was sitting, 
         23   Mr. McGovern has spoken, and in fact, I appreciate 
         24   the fact by having this hearing, which is not 
. 0031
          1   automatic.  And all of the members of the 
          2   congressional delegation through the Massachusetts 
          3   House Senate did write to the Federal Reserve to ask 
          4   for this hearing, and I appreciate its being 
          5   granted. 
          6            I want to begin by some general comments 
          7   before getting to my specific ones.  And they 
          8   probably deal with what we've said.  I want to begin 
          9   by mentioning something that he didn't say, but some 
         10   of us have been asked, "Well, what's the 
         11   justification for going to this bank, this private 
         12   corporation owned by stockholders, and making these 
         13   requests, demands, et cetera?"  And I think we 
         14   should be very clear about that. 
         15            The banking system in America exists in 
         16   part because of governmental assistance.  It's a 
         17   private sector operation.  And the purpose should be 
         18   to make a profit.  I believe in the free market.  
         19   And I think the way the free market works is the way 
         20   in which we generate prosperity.  But we haven't 
         21   decided to have an unrestricted market. 
         22            For example, one of the reasons that people 
         23   put their money into banks is the existence of 
         24   Federal Deposit Insurance.  The Federal Deposit 
. 0032
          1   Insurance system is a very significant example of 
          2   government assistance to the banking system.  
          3   The Community Reinvestment Act is specific 
          4   in its intent. 
          5            It says that when a financial institution 
          6   takes advantage of the various federal rules and 
          7   goes into a particular community and provides this 
          8   financial intermediary function, there is some 
          9   obligation to make sure that the community in which 
         10   the money is raised is beneficiary, because 
         11   theoretically you could have a situation in which 
         12   money was put in and simply taken out.  And it is a 
         13   somewhat local statute. 
         14            Now, there is some suggestion from time to 
         15   time that we're being too parochial, and I must say 
         16   that in some of the conversations I've had in 
         17   requesting that some specific commitments be made, 
         18   I've gotten the impression that my intervention was 
         19   not entirely welcome.  I don't take that personally.  
         20   I am used to not being always welcome in various 
         21   venues.  It sort of goes with the job. 
         22            But I do want to give why I think there is 
         23   justification for some localism.  It's not simply 
         24   that money is raised in the community.  I spent much 
. 0033
          1   of last year at the request of, among other 
          2   institutions, Fleet and Bank of America working on 
          3   legislation which in the end said to every state in 
          4   this country, You may not pass legislation that 
          5   regulates the granting of credit to individuals, 
          6   because overwhelmingly the financial institutions of 
          7   this country said to us we cannot have states making 
          8   their own choices with regard to consumer protection 
          9   in this field. 
         10            We understand that consumer protection is 
         11   important, but we need to have a national system.  
         12   So I participated, and we passed a national law 
         13   which preempts state law.  The State of 
         14   Massachusetts by the law we passed cannot do certain 
         15   things it might wanted to have done with regard to 
         16   protecting consumers, with regard to identity theft 
         17   and the granting of credit, et cetera.  In return, I 
         18   believe we got very significant consumer protection. 
         19            But the point is this:  I do not think 
         20   institutions can tell us on one hand that at the 
         21   federal level we should pass legislation that 
         22   restricts what local governments can do, but then 
         23   tell the federal government that we should not then 
         24   intervene to try to be an advocate for local 
. 0034
          1   interest to make some of their own decisions here. 
          2            I think given the logic of a technological 
          3   economy today, that makes sense, but I think it also 
          4   justifies some local concerns.  So I want to be 
          5   clear.  We are talking here not about this 
          6   gratuitous intrusion on this purely private entity; 
          7   but rather, we are talking about an entity which 
          8   performs an enormously important service, which does 
          9   its job very well, which plays a very important role 
         10   in our capitalistic economy, which serves us very 
         11   well, but which benefits from Federal Deposit 
         12   Insurance, which benefits from a federal law that 
         13   preempts states from making some of their own 
         14   consumer protection laws.  This is an inter-mixed 
         15   system.  And I say that because -- and I don't mean 
         16   to address this to the people here in my dealings 
         17   with the people at Fleet and Bank of Boston.  I have 
         18   not found this to be their attitude.  I don't mean 
         19   to impute it to them.  I don't mean to impute it to 
         20   Bank of America.  I haven't had great dealings with 
         21   the Bank of America yet. 
         22            But there is an argument that essentially 
         23   becomes very one-sided.  It says that what the 
         24   government should do is, in fact, to protect the 
. 0035
          1   interests of the financial institutions -- by the 
          2   way, in addition to what I've talked about, we 
          3   passed a bill this year that allows financial 
          4   institutions, banks, to send only copies of checks.  
          5   We have given relief to banks -- it's called "check 
          6   truncation," which is very important to the Feds.  
          7   To use a technical term, you used to have to schlep 
          8   a lot of checks around, and you wouldn't have 
          9   to do that anymore.  And so we passed a law.  And 
         10   now you don't automatically get your checks.  You 
         11   can get copies of your checks. 
         12            We've done other things to facilitate this.  
         13   We are endangering America here -- and I really want 
         14   to set this in context, because again, we have 
         15   people acting as if this is somehow some intrusion 
         16   on or exception to what should be the free 
         17   enterprise system.  As I said, I'm a great believer 
         18   in capitalism.  I think it works very well.  The 
         19   rest of the world, where that has not been 
         20   discovered, is discovering it.  And the essential 
         21   element in capitalism is inequality.  We should 
         22   understand that if you are a believer in the free 
         23   market, you are a believer that inequality is an 
         24   important part of the system.  Because if people are 
. 0036
          1   not rewarded unequally, then the system does not 
          2   work. 
          3            I also believe, however, that left entirely 
          4   to its own, our capitalist system will produce more 
          5   inequality than is necessary for maximum efficiency.  
          6   And the Community Reinvestment Act in this 
          7   proceeding is one way in which we seek to diminish 
          8   inequality -- not abolish it -- diminish it, and 
          9   diminish it in a way that I do not think will in any 
         10   way interfere with the efficiency of the market 
         11   system. 
         12            So that's the context in which we are 
         13   operating.  It's a context in which banks receive 
         14   benefits from the federal government, receive 
         15   protection from the federal government, deposit 
         16   insurance, legislation that will improve the 
         17   efficiency.  Indeed, over the past few years there 
         18   have been a number of laws that have helped banks. 
         19            When I got to Congress, there were very 
         20   great restrictions on the ability of banks to branch 
         21   to different states.  There were very severe 
         22   restrictions on the ability of banks to get into the 
         23   securities business and vice versa. 
         24            When I first got there, many institutions 
. 0037
          1   resisted the banks being able to do that. 
          2            You said two minutes.  I thought I had more 
          3   than that.  What's my time obligation? 
          4            TIME KEEPER:  Ten.
          5            MR. FRANK:  Now let me get specific.  When 
          6   I approached the banks, I asked for some specific 
          7   commitments here in Massachusetts.  And here's where 
          8   I will take issue with Mr. Lewis on two grounds. 
          9            First of all -- and partly it's the 
         10   statute.  I am pleased to learn of past performance, 
         11   but I think it is legitimate also to be more future 
         12   oriented. 
         13            Now, I have to say I think there's a flaw 
         14   in the Community Reinvestment Act here.  The 
         15   Community Reinvestment Act does not, I think, 
         16   empower the regulators enough to look at things.  
         17   The Community Reinvestment Act comes into play here 
         18   for a very specific reason.  No one thinks that it 
         19   would be a good idea regularly to revoke charters to 
         20   financial institutions because they failed the 
         21   Community Reinvestment Act obligations.  It would be 
         22   very disruptive.  It is unlikely to be done.  And I 
         23   must say with all due respect, the Fed is 
         24   particularly unlikely to do it.  The notion that 
. 0038
          1   you're going to go and revoke charters because 
          2   people didn't do enough for poor people is a harder 
          3   one to accept than some others with which I have to 
          4   live with from time to time. 
          5            But when a decision has to be made to go 
          6   forward, that's when the Community Reinvestment Act 
          7   ought to be coming into play. 
          8            Secondly, I am glad to know about national 
          9   activity, but it's the Community Reinvestment Act.  
         10   And it's particularly important here because this is 
         11   a unique moment.  The last major financial 
         12   institution rooted here in Boston, in New England, 
         13   is about to be bought up by people outside.  That 
         14   means that national commitments won't work.  We need 
         15   to have some fairly specific commitments. 
         16            Now, I'm glad to know that some of them 
         17   have been made; staying in the Federal Home Loan 
         18   Bank system's affordable housing program, cashing 
         19   out part of the Mass. Housing partnership, agreeing 
         20   with Mass. affordable housing. 
         21            A week ago I would have been here asking 
         22   you to reject this because of a lack of specificity.  
         23   I'm not doing that today.  I wish I could be more 
         24   enthusiastic, but I have moved from opposition to 
. 0039
          1   saying it's incomplete.  And I know we will have 
          2   more work to do. 
          3            So I just want to close by saying this:  
          4   We've been told we're going to make some specific 
          5   commitments further on.  I do want to stress again 
          6   that I disagree with the suggestion that it's 
          7   somehow inappropriate to look for state-specific and 
          8   community-specific rules.  I think that violates the 
          9   spirit of the Community Reinvestment Act. 
         10            And all I can say is this:  I expect if 
         11   this is approved -- and I would not bet heavily 
         12   against that prospect -- as a member of the 
         13   Financial Services Committee, it will be my 
         14   intention to talk to the chairman of that committee.  
         15   And about seven or eight months from now, after 
         16   we've had a chance to get further, after the 
         17   November elections, to have a hearing here of the 
         18   Financial Services Subcommittee, in which we could, 
         19   several of us, review the progress that has been 
         20   made, both with regard to the specifics of this 
         21   merger and because I think this is the time to take 
         22   a look at the Community Reinvestment Act. 
         23            Thank you for your time.
         24            PRESIDING OFFICER SMITH:  Thank you very 
. 0040
          1   much.  We have Panel No. 2.  And you each have three 
          2   minutes.  I just want to remind you we have the 
          3   timer, who will give you the signal when you have 
          4   two minutes left, mainly to let you know how quickly 
          5   one minute goes.  And then when you have one minute 
          6   and then when your time has expired, if you're in 
          7   the middle of a sentence when the time has expired, 
          8   please finish, but make it a shortening. 
          9            I'd like for you to start by giving your 
         10   name and the name of your organization, if you're 
         11   representing one.  And then just to remind you that 
         12   if you have written testimony, either present it to 
         13   our registration folks or submit it.  You may submit 
         14   comments by a week from today, close of business 
         15   information at the registration table. 
         16            If you will start, Mr. Kriesberg.
         17            MR. KRIESBERG:  Good morning.  My name is 
         18   Joseph Kriesberg.  I'm the president of the 
         19   Massachusetts Association of CDCs, and I have two 
         20   minutes left now.
         21            We appreciate that the Federal Reserve is 
         22   having this hearing, and we think it's very 
         23   important because Massachusetts is not North 
         24   Carolina and it's not California.  And it's not just 
. 0041
          1   that the weather is different here.  I'm surprised 
          2   that you still want to buy this bank, given today's 
          3   weather, but it's because we have our own 
          4   Massachusetts state community reinvestment law that 
          5   must be conformed with.  And that law does require 
          6   the banks to show a net benefit to this merger going 
          7   forward. 
          8            And so it's a very different situation than 
          9   I believe any other state, but certainly most other 
         10   states.  And that is why from the beginning we have 
         11   asked Bank of America to do what Fleet and Citizens 
         12   and Sovereign and all the major banks have done in 
         13   the past decade, which is to lay out their plans 
         14   going forward for community investment in 
         15   Massachusetts. 
         16            And I am pleased to say that after a couple 
         17   of months of uncertainty about that, the bank has 
         18   agreed to adopt a business strategy for 
         19   Massachusetts and to make that available to the 
         20   public and to work with us in putting that together.  
         21   And we have made some progress on that, some of the 
         22   things that Congressman Frank mentioned.  But we 
         23   think that there is a lot of work that has yet to be 
         24   done.  And until such time that it is done, we would 
. 0042
          1   encourage the Fed not to improve the merger. 
          2            Some of the things involve money, 
          3   obviously -- lending, investments and so forth -- 
          4   and very much fit within the $750 billion national 
          5   commitment.  But it isn't just about dollars and big 
          6   dollars.  That commitment tells us that Bank of 
          7   America is a very large institution, and we already 
          8   knew that. 
          9            Some of the things that are most important 
         10   don't involve dollars at all.  They involve the 
         11   availability of branches in low income areas, the 
         12   availability of low cost checking accounts, like the 
         13   basic banking account here in Massachusetts. 
         14            Sometimes we want less dollars, not more.  
         15   We want small business loans, not big business 
         16   loans.  And so sometimes what we're looking for is 
         17   for the bank to make smaller loans which may result 
         18   in a lower total dollar amount, but more impact.  So 
         19   we think there's still a lot of work to be done in 
         20   terms of figuring out how this is going to affect 
         21   Massachusetts and my colleagues.  My board members 
         22   and members that are here with me today are going to 
         23   talk a little bit more about our experience in the 
         24   communities in Massachusetts and the needs that we 
. 0043
          1   have -- the credit and capital needs that we have in 
          2   our communities. 
          3            Thank you. 
          4            PRESIDING OFFICER SMITH:  Ms. Lattimore? 
          5            MS. LATTIMORE:  I'm going to read from my 
          6   testimony.  My name is Gail Lattimore.  I'm the 
          7   Executive Director of the Codman Square Neighborhood 
          8   Development Corporation, also known as "NDC." 
          9            The NDC is a non-profit community 
         10   development corporation located in the South 
         11   Dorchester neighborhood of Boston. 
         12            Our mission is to stabilize our inner-city 
         13   service area, on behalf of the 50,000 plus primarily 
         14   low and moderate-income residents, by implementing 
         15   initiatives that focus on real estate development, 
         16   assets and wealth-building and community planning 
         17   and organizing. 
         18            Over the past 23 years we developed over 
         19   600 units of affordable housing, 50,000 square feet 
         20   of commercial space, and have supported the 
         21   strengthening of a large number of civic and block 
         22   associations and small businesses. 
         23            Our accomplishments are due in no small way 
         24   to the impact of resources available through our 
. 0044
          1   advocacy around and involvement in key community 
          2   reinvestment issues. 
          3            As has been the case nationally, over the 
          4   past decade or more there have been a number of 
          5   mergers and acquisitions of locally-based banks in 
          6   New England.  As a member of the Massachusetts 
          7   Association of Community Development Corporation, 
          8   the Codman Square Neighborhood Development Corp. has 
          9   worked, as these transitions occurred, to ensure the 
         10   strong community investment plans which positively 
         11   impact community development needs in low and 
         12   moderate income neighborhoods are put in place.  I 
         13   want to speak a little bit about our past experience 
         14   with Fleet in this regard and then talk about some 
         15   of the concerns we have going forward around this 
         16   particular acquisition. 
         17            Fleet's early track record in our 
         18   neighborhood raised some significant concerns.  In 
         19   the early to mid 1990s certain census tracts in the 
         20   Codman Square area experienced the highest rate of 
         21   home foreclosures than any other area of Boston. 
         22            Upon investigation of this troubling 
         23   situation, the Codman Square NDC discovered, among 
         24   other things, that unscrupulous speculators were 
. 0045
          1   flipping dilapidated homes to unsuspecting and 
          2   unprepared low/moderate income homebuyers at well 
          3   above market sale prices.  These sales prices were 
          4   supported by questionable bank appraisals. Fleet 
          5   Bank was the investor in a number of these loans. 
          6            Around this same time, Fleet was involved 
          7   in acquiring Bank of Boston.  The development of a 
          8   local community investment plan was key to the 
          9   Codman Square NDC's ability to resolve this issue.  
         10   It was within this context an environment that the 
         11   Codman Square NDC was able to negotiate with Fleet 
         12   to address concerns related to Fleet's home mortgage 
         13   lending operations and practices in our service 
         14   area. 
         15            Based on Fleet's track record in our 
         16   community, prior to these negotiations, the Codman 
         17   Square's NDC Board's policy was to not do business 
         18   with Fleet.  Since these early days, things have 
         19   evolved more positively.  With the Fleet/BankBoston 
         20   merger and the development of a responsive local 
         21   community investment plan and Fleet's apparent 
         22   embracing of the First Community BankBoston 
         23   approaches to community development lending and 
         24   support, those working within the community 
. 0046
          1   development field have seen increasing partnerships 
          2   with Fleet.  The Codman Square NDC is currently 
          3   working with Fleet as a lending partner on the 
          4   development of 26 units of affordable housing with 
          5   the prospects of partnering to develop an additional 
          6   50 units within the next year.  This progress has to  
          7   continue and be further strengthened with Bank of 
          8   America's acquisition of Fleet. 
          9            A local community investment plan is 
         10   required to continue this progress.  The strong 
         11   existing network of community development 
         12   corporations and other such groups in Massachusetts 
         13   that understand and have successfully advocated for 
         14   the financial and community development needs of our 
         15   communities stands ready to continue to work with 
         16   Bank of America on this plan.  The Codman Square NDC 
         17   urges you to condition Bank of America's acquisition 
         18   of Fleet Bank on the development of such a plan so 
         19   that we don't lose the significant progress that 
         20   we've made with Fleet, as it is incorporated into 
         21   the Bank of America. 
         22            Thank you for allowing me to testify. 
         23            PRESIDING OFFICER SMITH:  Thank you. 
         24            MR. THAL:  Good morning.  My name is 
. 0047
          1   Richard Thal.  I'm Executive Director of the Jamaica 
          2   Plain Neighborhood Development Corporation. 
          3            Like a lot of inner-city neighborhoods, our 
          4   community for many years suffered the effects of 
          5   disinvestment.  In fact, some of the first 
          6   organizing efforts in this Commonwealth were 
          7   undertaken by residents of our community in response 
          8   to the systematic disinvestment in neighborhoods 
          9   similar to ours. 
         10            I'm happy to say, however, that especially 
         11   over the last ten years or so, we have seen a lot of 
         12   improvements.  And Fleet and its predecessor 
         13   entities have played an important role in some of 
         14   the changes that we've seen and some of the 
         15   investments that they've made, whether it's in 
         16   affordable housing cooperatives for low income 
         17   families -- the first major supermarket to come back 
         18   into the inner city in about 15 years in Boston that 
         19   Fleet was a major investor in, the creation of 
         20   opportunities for first-time home buyers on 
         21   long-abandoned sites.  And we are starting to see 
         22   over the last few years -- though the progress has 
         23   been slower -- starting to see progress in an area 
         24   that is very important to us, which is the lending 
. 0048
          1   activities with small businesses. 
          2            We have the largest Latino business 
          3   district in New England with over 100 businesses in 
          4   our main area, over 80 percent of whom are owned by 
          5   Latino individuals and families.  And the process of 
          6   improvement and openness to that market has been 
          7   slow. 
          8            I'm happy to say that where a few years ago 
          9   there was almost no opening and very little activity 
         10   with the entrepreneurs in our neighborhood, that 
         11   that has slowly been changing.  And that's a 
         12   positive development, but we certainly are very 
         13   concerned -- and especially looking at some of the 
         14   larger statewide and regional numbers of some of the 
         15   small business lending that Fleet has been involved 
         16   in and Bank of America, as it enters this market, we 
         17   feel that that emphasizes the need for a very 
         18   specific plan with specific targeted goals, so that 
         19   those low income business owners and people of 
         20   color, who are so important to our community, have 
         21   the opportunities that they need to move forward.  
         22   Thank you. 
         23            MS. VAN CAMPEN:  Good morning.  My name is 
         24   Jennifer Van Campen, and I'm the Executive Director 
. 0049
          1   of the Waltham Alliance to Create Housing, a 
          2   community development corporation in Waltham, 
          3   Massachusetts. 
          4            Waltham is a suburban community, but we 
          5   still have poor people.  WATCH serves about 350 low 
          6   and moderate income individuals and families each 
          7   year, but there are over 19,000 families in Waltham 
          8   who are eligible for affordable housing.  There are 
          9   over 8,000 low-wage workers in Waltham looking for 
         10   better jobs.  And there are over 2,000 recent 
         11   immigrants looking for English classes.  WATCH needs 
         12   to help more families in the coming years, not less.  
         13   We need to make sure that the Fleet/Bank of America 
         14   merger adds up to more, not less for our 
         15   communities.
         16            Fleet has been a strong partner of WATCH's 
         17   over the last few years.  Fleet's small business 
         18   products have met several of our company's needs 
         19   while their charitable donations have launched 
         20   several new initiatives in Waltham.  Fleet is a 
         21   major employer in Waltham and has lent volunteers to 
         22   several of our projects and programs.  Our 
         23   job-training program has placed several people in 
         24   Fleet's branches.  A recent Fleet donation has 
. 0050
          1   helped position us to acquire a 10-unit residential 
          2   property.  We have come to rely on Fleet.  Will we 
          3   have the same partner in Bank of America?  Without a 
          4   specific commitment to our cities and towns, how can 
          5   we be sure that this merger will help and not hurt 
          6   our efforts? 
          7            Banks will merge and local control will 
          8   evaporate.  Banks will become fewer and power will 
          9   consolidate in far-away places.  But we don't have 
         10   to accept less.  If huge national banks are the 
         11   trend, then let state-by-state plans be the trend, 
         12   too.  If banks can announce huge national plans, let 
         13   them announce detailed local plans, too.  They're 
         14   smart.  They can do both.  Thank you.  
         15            MR. VAN METER:  Thank you for the 
         16   opportunity to testify today.  My name is Bob Van 
         17   Meter.  I'm the Executive Director of the 
         18   Allston-Brighton Community Development Corporation 
         19   which serves Allston-Brighton, the western-most 
         20   neighborhood in the city of Boston with 70,000 
         21   residents.  I'm an MACDC board member and support 
         22   the overall goals articulated by Joe Kriesberg, our 
         23   president.  
         24            I'm here to speak about the variety of 
. 0051
          1   community development activities and initiatives 
          2   that Fleet Bank is now engaged with in our community 
          3   and how important it is that these initiatives 
          4   continue in the future here in Massachusetts.  As my 
          5   colleagues have stated, community reinvestment is 
          6   about communities and requires specific plans and 
          7   goals in local communities and perhaps even more 
          8   importantly, locally accessible and accountable 
          9   people to undertake the work. 
         10            Just five weeks ago we broke ground on 50 
         11   affordable new homes in our community.  Fleet Bank 
         12   is providing a construction loan of over $7 million 
         13   for that development, and we've been delighted to 
         14   work with knowledgeable and creative staff in the 
         15   Fleet lending group who have been of great 
         16   assistance in moving the project further.  Fleet 
         17   provided a technical assistance grant to the project 
         18   during the predevelopment period, which was also 
         19   very helpful. 
         20            Our CDC offers education and counseling for 
         21   first-time homebuyers, and Fleet has been a partner 
         22   in our first-time homebuyer program over the last 
         23   five years.  Over 40 graduates of our classes have 
         24   bought homes with mortgages from Fleet Bank over the 
. 0052
          1   last five years.  Fleet's support of the SoftSecond 
          2   Program continues to be very important to our 
          3   homebuyers. 
          4            We're part of a collaborative of ten 
          5   community development corporations here in Boston 
          6   called the Community Business Network, which 
          7   provides technical assistance to small businesses.  
          8   Fleet has supported the Community Business Network 
          9   with philanthropic grants and Fleet staff has served 
         10   on an advisory committee for the Community Business 
         11   Network and on the loan committee for one of our 
         12   member CDCs. 
         13            Our CDC, the Allston-Brighton CDC, is 
         14   pioneered in creating individual development 
         15   accounts or matched savings accounts to help low 
         16   income people build assets.  Fleet has worked very 
         17   hard with us over the last two years as we have 
         18   tested the development of a new model of account 
         19   management for individual development accounts.  
         20   With Fleet's support and the support of another 
         21   organization, Doorways to Dreams, 17 individuals 
         22   have saved for the last 18 months and are making 
         23   their savings deposits and managing their accounts 
         24   electronically.  It is our collective hope that this 
. 0053
          1   will be an important innovation which will help make 
          2   individual development accounts accessible on a 
          3   broad scale.  Fleet staff committed many hours to 
          4   the technical and other challenges involved in a new 
          5   banking product. 
          6            Fleet has also supported the development of 
          7   a statewide collaborative of community-based 
          8   organizations of which we are the lead agency, the 
          9   Massachusetts Individual Development Account 
         10   Solutions collaborative, which is promoting best 
         11   practices and training in building IDA programs. 
         12            Fleet's philanthropy has been consistent 
         13   and Fleet's philanthropy staff has been accessible 
         14   and knowledgeable about the issues facing Boston and 
         15   Massachusetts, taking the time to listen and learn 
         16   and to challenge us to think about new ideas as 
         17   well. 
         18            Finally, I'd like to add on a similar note 
         19   to my colleague, Jennifer Van Campen, the 
         20   Allston-Brighton neighborhood, like many Boston 
         21   neighborhoods, has experienced rapidly rising rents 
         22   and prices of homes and condominiums.  Despite this, 
         23   there is a substantial population of low and 
         24   moderate income people.  It's important that 
. 0054
          1   community reinvestment and community development 
          2   efforts support strategies to maintain diversities 
          3   in these communities, as well as meeting the needs 
          4   of low income communities.  
          5            Thank you.
          6            MR. WAITE:   Good morning.  My name is John 
          7   Waite.  I'm the Executive Director of the Franklin 
          8   County Community Development Corporation located in 
          9   Greenfield, Massachusetts, which is the western part 
         10   of Massachusetts. 
         11            I'm attending this public meeting, and I'm 
         12   making a statement on behalf of my Board of 
         13   Directors, who represent people from 26 towns in 
         14   rural Franklin County.  I am also on the Board of 
         15   Directors of the Mass. Association of CDCs.  I 
         16   represent some 68 members as well. 
         17            The Franklin County CDC has been involved 
         18   in community economic development for more than 25 
         19   years.  We have a lending program, a small business 
         20   incubator and a technical assistance program. 
         21            Fleet has provided us with funding for our 
         22   technical assistance program for the past year and a 
         23   half, and we are very grateful for its financial 
         24   support.  And we believe it's been made possible 
. 0055
          1   because Fleet understands western Mass. and they 
          2   know about our programs.  They have a staff person 
          3   out in Springfield.
          4            We are concerned that Bank of America will 
          5   not have the local community presence, knowledge and 
          6   decision-making to effectively work with 
          7   organizations like ours, who work with low and 
          8   moderate income people that have few, if any, other 
          9   options to start to improve the business. 
         10            We are concerned that Bank of America will 
         11   close branches in rural areas that have smaller 
         12   populations and in areas with low income residence.  
         13   In Franklin County we are lucky to still have two 
         14   local banks and one regional banks that have not 
         15   disappeared in all these mega-mergers.  However, 
         16   many rural and low-income areas have lost their 
         17   local banks and branches due to the consolidations, 
         18   and the residents depend on the services from the 
         19   branches that do remain. 
         20            I wrote this statement actually two days 
         21   ago.  This morning driving in I heard on the news 
         22   that our regional bank has actually just requested 
         23   to close the Conway branch, which is one of the 
         24   smaller towns in Franklin County.  This town has had 
. 0056
          1   a bank -- at least a branch since 1854.  So for 150 
          2   years they've had a bank located in this rural area 
          3   of western Massachusetts and now they're going to 
          4   lose it.  This is just a result and this is one of 
          5   the things that we're most concerned about when 
          6   these large banks move in. 
          7            We're also concerned that Bank of America 
          8   will not address the needs of small businesses.  
          9   Fleet has done a decent job of providing these loans 
         10   under $100,000 and to businesses with annual 
         11   revenues under a million dollars.  We would expect 
         12   Bank of America to establish aggressive goals for 
         13   the percentage of these types of loans as well. 
         14            In addition, we would want Bank of America 
         15   to employ a second look program for its small 
         16   business loans, which means that the applicants will 
         17   be looked at individually and not just put through 
         18   some computer-based assessment process.  Bank of 
         19   America should also refer declined loans to 
         20   technical assistance programs and non-traditional 
         21   lenders such as ourselves where appropriate.  And as 
         22   earlier, Bank of America should continue to expand 
         23   on Fleet's contracts with community-based 
         24   organizations that provide technical assistance. 
. 0057
          1            We do not support this acquisition because 
          2   it will take ownership and control even further away 
          3   from our community, which is contrary to our 
          4   organization's mission statement, which says we 
          5   strive to maximize community control over our 
          6   economic destiny.
          7            In closing, I want to tell you that in our 
          8   business technical assistance program we teach 
          9   business people about the triple bottom line  --  
         10   social and environmental as well as economic.  We 
         11   ask that Bank of America develop a meaningful plan 
         12   and be held accountable as a socially responsible 
         13   business. 
         14            Thank you very much.
         15            PRESIDING OFFICER SMITH:  Thank you all 
         16   very much.  Do we have questions from the panel?  
         17            (No response)
         18            PRESIDING OFFICER SMITH:  We are ready to 
         19   start with the panel.  And we are a little bit ahead 
         20   of schedule, so we can give them four minutes each.  
         21   If you are reading your comments, if you would try 
         22   to sort of glance toward the time-keeper 
         23   periodically.  So with that, we're ready to start 
         24   with Mr. Sanchez.
. 0058
          1            MR. SANCHEZ:  Good morning.  My name is 
          2   Jeffrey Sanchez.  I'm the state representative for 
          3   the 15th Suffolk District.  That includes the areas 
          4   of Jamaica Plain, Roxbury, Mission Hill, Brookline. 
          5            Thank you for this opportunity to come 
          6   before you today to testify regarding this merger.  
          7   I am also someone who has actually lived through 
          8   mergers myself.  I worked in the California banking 
          9   system and have seen a great deal in a span of about 
         10   five years at the time that I was there in 
         11   California. 
         12            While at times mergers can be good for 
         13   particular communities, at times there's a lot 
         14   that's left unclear.  And I think that that's the 
         15   case right now.  I know that there's been certain -- 
         16   there has been certain discussion that Bank of 
         17   America has worked with a few people within 
         18   particular segments of the community.  But I think 
         19   given the breadth of this merger, it behooves them 
         20   to continue to work with cross-sections of the 
         21   communities throughout the Commonwealth. 
         22            FleetBoston has worked diligently in terms 
         23   of working with particular communities.  And I think 
         24   that there were certain commitments that were made 
. 0059
          1   to communities that still haven't necessarily shown 
          2   total fruition right now in terms of the outcomes.  
          3   And I think that given that, we still need to make 
          4   sure that the Fleet/Bank of America merger respects 
          5   a number of those commitments that were made in the 
          6   previous merger with Fleet and BankBoston. 
          7            I'm aware that Bank of America has a 
          8   history of making few or small business loans under 
          9   $100,000 in smaller institutions, and I think it's a 
         10   concern because we have such a great number of 
         11   microenterprise within our communities.  While small 
         12   business is definitely a priority, microenterprise 
         13   makes up our small business communities in our main 
         14   streets districts, and we would like a significant 
         15   presence there. 
         16            Given the time frame that I have to 
         17   discuss -- I have a lot to discuss, but I'm going to 
         18   try and generalize a number of things.  While again 
         19   there were certain commitments that were made 
         20   through a press conference yesterday, I'm still 
         21   concerned that Bank of America has not addressed the 
         22   issue of work force development effectively and 
         23   completely yet, as well as procurement, as well as 
         24   the community development dollars; and given the 
. 0060
          1   presence the Bank of America will have in this 
          2   region, I feel that Bank of America should commit to 
          3   an increased percentage in the amount of community 
          4   development dollars which they disperse to 
          5   communities. 
          6            I would also again support the legislatures 
          7   of the banking committee and request that Bank of 
          8   America voluntarily submit to local regulations.  I 
          9   think it would be an extreme act of goodwill that 
         10   would show that Bank of America is willing to work 
         11   at a local level, not only at the national. 
         12            I would also like to -- I'll actually 
         13   conclude by saying that there was a group that was 
         14   working at the Community Advisory Committee, which 
         15   Senator Wilkerson here was sitting -- actually, I 
         16   think cochairing, if I'm correct -- that submitted a 
         17   lengthy list of pieces for Bank of America to 
         18   address.  And in looking at that, I feel it's 
         19   extremely detailed.  There are a number of issues 
         20   that are addressed through it.  I would ask 
         21   respectfully that the people that are involved in 
         22   this merger, both Fleet and Bank of America, sit 
         23   down with this Community Advisory Committee to 
         24   discuss these details to make sure that we get the 
. 0061
          1   biggest bang for our buck in your plans to move into 
          2   our communities. 
          3            There were certain -- when I got involved 
          4   in communicating myself with Bank of America, I was 
          5   happy to see that I received a letter from them.  
          6   Unfortunately, I didn't receive anything from the 
          7   Fleet side, and I was a little concerned with that.  
          8   And with the Bank of America, it was noted that they 
          9   would refer me to a public relations or a public 
         10   affairs person, and I'm still currently waiting to 
         11   hear from that person. 
         12            So again, I would hope that this is not an 
         13   indication of how the bank will come into our 
         14   communities.  We have active communities.  We have 
         15   felt positive impacts within the past with Fleet.  
         16   And while, again, it's unclear to me what the total 
         17   impact -- what the commitment to -- our previous 
         18   commitments were -- the commitments that currently 
         19   exist, I would encourage those to please -- those in 
         20   this merger to please stick with us in the 
         21   community, because we will also make your 
         22   institutions thrive. 
         23            Thank you very much. 
         24            PRESIDING OFFICER SMITH:  Thank you. 
. 0062
          1            Mr. Fort? 
          2            MR. FORT:  My name is Vincent Fort.  I 
          3   served the Third and Ninth District in Atlanta, 
          4   Georgia.
          5            Over the last four years I've led the fight 
          6   in Georgia against predatory mortgage lending.  
          7   During that time, we passed the strongest law to 
          8   restrict predatory mortgage lending in 2002.  That 
          9   same law was gutted just last year in 2003.  
         10   Councilmember Derrick Boazman, who is to my right, 
         11   authored an Atlanta city ordinance that prohibited 
         12   the city from doing business with companies that did 
         13   predatory lending.  In both instances Bank of 
         14   America opposed those legislative efforts to 
         15   restrict predatory lending. 
         16            While working on these issues, we've become 
         17   intimately familiar with predatory lending practices 
         18   of Bank of America.  And I'd like to talk very 
         19   quickly about five points that I'd like to make. 
         20            While Bank of America shuttered 
         21   NationsCredit and EquiCredit in 2001, we find that 
         22   many of these loans are still alive.  That is, 
         23   people are still paying on these loans, still 
         24   entrapped in these loans that are characterized by 
. 0063
          1   high interest rates and single premium financed 
          2   credit life insurance.  We know that Bank of America 
          3   in one instance acquired about $10 billion of 
          4   securities in their own subprime loans. 
          5            Over the years I have received complaints 
          6   regarding these loans.  One that comes to mind is 
          7   that of a minister in my community who was 
          8   downstreamed from Bank of America and sent over to 
          9   NationsCredit to get a loan.  Shortly thereafter, he 
         10   was foreclosed upon by NationsCredit. 
         11            These loans that are still in place ought 
         12   to be reformed.  They ought to be reviewed and their 
         13   terms adjusted, so that the victims of these loans 
         14   can be made whole. 
         15            From an examination of the available data, 
         16   Bank of America denies African-Americans in the 
         17   Metropolitan Atlanta area 2.66 times more frequently 
         18   than they do whites.  And Latinos are denied 3.5 
         19   times more frequently than whites.  These 
         20   discriminatory patterns -- and these are refinance 
         21   loans, by the way -- ought to stop.  These practices 
         22   fuel predatory lending.  People of color who are 
         23   turned down by Bank of America find themselves 
         24   forced into the subprime market. 
. 0064
          1            3.  Bank of America is further involved in 
          2   predatory lending by virtue of its purchasing of 
          3   subprime loans.  These loans contain prepayment 
          4   penalties and once again, very high interest rates.  
          5   For example, Bank of America purchases Option One 
          6   loans.  And I have a fax sheet of one victim in the 
          7   Atlanta area that I will share with you.  I don't 
          8   have it available now, but I will share a fax sheet 
          9   of one victim who has come to Atlanta Legal Aid for 
         10   redress.  So this is an issue that we need to deal 
         11   with. 
         12            4.  Bank of America fuels predatory lending 
         13   by securitizing subprime lenders in the last two 
         14   years, such as Ameriquest, Wells Fargo Home 
         15   Mortgage, and New Century.  Bank of America also 
         16   securitized Superior Bank loans which are 
         17   characterized by many of the features that I've 
         18   already mentioned. 
         19            5.  Bank of America has made capital 
         20   business loans to payday lenders, which are 
         21   increasingly becoming a legislative focus in 
         22   Georgia, particularly as they function around 
         23   military bases. 
         24            We have increasingly gotten complaints and 
. 0065
          1   a lot of media attention regarding servicemen near 
          2   these payday loan companies that Bank of America 
          3   finances who are being ripped off.  That's a 
          4   particularly, in my thinking, an egregious situation 
          5   where the servicemen who are in harm's way, so to 
          6   speak, servicemen who are committed to protecting 
          7   each and every one of our lives, are in a situation 
          8   where they are being ripped off by the payday loan 
          9   companies.  That is beyond the pale of my 
         10   estimation. 
         11            The merger of Bank of America with Fleet 
         12   should not go forward until they cease their 
         13   indirect and direct involvement in predatory lending 
         14   practices.  Otherwise, such a merger will create a 
         15   larger machine to do even more predatory lending. 
         16            MR. BOAZMAN:  Good morning.  I want to 
         17   thank the panel to allow me the opportunity to be 
         18   here this morning. 
         19            PRESIDING OFFICER SMITH:  Please state your 
         20   name.
         21            MR. BOAZMAN:  I'm Derrick Boazman.  I'm a 
         22   member of the Atlanta City Council, representing the 
         23   12th District of the City of Atlanta.  And I am here 
         24   really to be the voice for the thousands who could 
. 0066
          1   not be here.  I left sunny Atlanta where it's 60 
          2   degrees to come to the coldest day in Boston, 
          3   because I thought it important that this committee 
          4   hear from the voice of the voiceless. 
          5            Senator Fort really laid out the case, and 
          6   he has worked very diligently alongside me as my 
          7   partner over the state legislature as we dealt with 
          8   this issue at the city level.  But I wanted to make 
          9   sure that it get reemphasized. 
         10            When we see these mega-mergers, there's 
         11   also a human factor.  Unfortunately, on the Bank of 
         12   America side in particular, the human factor plays 
         13   out in predatory mortgage lending, the subprime 
         14   market we see, as Senator Fort has already stated, 
         15   people who are looking to refinance, as well as 
         16   people who are looking for loans on the first end, 
         17   oftentimes sent out of the door of the primary bank, 
         18   where the signal sets forth a certain reputation to 
         19   the subprime market, as it was said, which was 
         20   supposed to be closed in 2002.  NationsCredit and 
         21   EquiCredit have millions and millions of dollars 
         22   that are still being made off the securitization of 
         23   those loans which have been bought back by Bank of 
         24   America.  It's very problematic. 
. 0067
          1            I've sat in too many homes, most of them 
          2   widows.  The only thing that stands between them and 
          3   the one asset that they still hold is a slickster.  
          4   And oftentimes that slickster, whether he shows up 
          5   as a home repair company, goes straight to the 
          6   subprime lenders, EquiCredit and NationsCredit.  And 
          7   at the end of the day, they end up losing their 
          8   home.  But not only do they lose their home to this 
          9   pernicious practice, they oftentimes lose their 
         10   dignity and their self-worth. And we thought that 
         11   that was an effort to reform and make some mends to 
         12   this community. 
         13            No doubt you will hear small 
         14   community-based organizations, from Girl Scouts and 
         15   Boy Scouts, come and talk about how much uniforms 
         16   have been donated and how much money has been given.  
         17   But in those same communities grandma is losing her 
         18   home because of the practices of Bank of America. 
         19            What is particularly troubling is also the 
         20   capitalization and the continued funding at levels 
         21   that are just unheard of of organizations like 
         22   payday loan companies. 
         23            Payday loans are nothing more than modern 
         24   day sharecroppers.  It's a modern day sharecropping 
. 0068
          1   system that preys on sometimes the poorest of the 
          2   poor, who pay to cash checks, only because Bank of 
          3   America have pulled their branches out of these very 
          4   same neighborhoods. 
          5            So we see payday loan companies come when 
          6   the banks pull out on the front end.  And so those 
          7   are some very serious concerns. 
          8            Going back to those who we represent and 
          9   sitting in their homes and looking at the 
         10   devastation of their lives, when we see people, 
         11   particularly seniors moving out of our communities, 
         12   we think that they're just moving back in with their 
         13   children and their daughters and their sons because 
         14   that's what they want to do.  But oftentimes the 
         15   option is either be forced out into the street or to 
         16   move back into a housing arrangement back with 
         17   families, simply because they have been swindled out 
         18   of their homes.  And at the end of that transaction 
         19   is Bank of America in some form, whether it's 
         20   through their predatory lending or through the 
         21   capitalizations of payday loans and other kinds of 
         22   predatory practices.
         23            So we are very concerned about this merger, 
         24   because what it does is give a greater level of 
. 0069
          1   resource to continue the practices that have 
          2   devastated lives and devastated homes. 
          3            So we would ask you to look with a serious 
          4   discernment into this issue.  It may be legally 
          5   right, but it's morally wrong.  It may be legally 
          6   right to extend these loans, but it's morally wrong 
          7   to extend the loan when you know that this 
          8   individual has no possibility of making the payment 
          9   terms that is given to them. 
         10            So we would ask you to forego the moving 
         11   forward of this merger and to look very seriously 
         12   into this issue, because the human toll is 
         13   tremendous, and it is terribly unfair. 
         14            MS. WILKERSON:  Good morning to the 
         15   presiding officer and members of the panel.  Welcome 
         16   to Boston.  For the record, my name is Dianne 
         17   Wilkerson.  For 11 and a half years I've had the 
         18   privilege of serving as the State Senator from 
         19   Boston, of Boston Second Suffolk District.  And I 
         20   sit in that capacity, as well as in the capacity 
         21   this morning as the convener of the Statewide 
         22   Community Advisory Committee, which was actually 
         23   created in 1999.  The original name was the 
         24   Statewide Community Advisory Committee for the Fleet 
. 0070
          1   Bank/BankBoston merger. 
          2            Within three months of the creation of the 
          3   committee, Citizens Bank announced the plan to 
          4   acquire Sovereign Bank, so we changed our name to 
          5   the Community Advisory Committee on Bank Mergers.  
          6   We've been busy, busy, busy.  And we are here today 
          7   yet again. 
          8            I want to stay at the outset and make it 
          9   emphatically clear that I am here to speak in 
         10   opposition to the merger as it has been presented 
         11   today.  I am a realist.  I understand that this is 
         12   looking like a juggernaut, but I am appealing to 
         13   you, because it is my understanding that you are the 
         14   only avenue that we have to address what I think are 
         15   some very serious issues.  The Community Advisory 
         16   Committee is made up of about 45 organizations from 
         17   mostly eastern Massachusetts.  And we did believe 
         18   that it was important to have a unified voice, 
         19   because we didn't know just from the experience in 
         20   Roxbury or Dorchester what the banking experiences 
         21   were on the ground. 
         22            So organizations -- everyone from the 
         23   NAACP, the Lawyers' Committee for Civil rights, the 
         24   Burroughs Group, professional organizations, civil 
. 0071
          1   rights organizations -- the collective and common 
          2   interests that they all have is that they have a 
          3   customer base of regular folks who depend on access 
          4   to credit on a day-to-day basis.  And it is that 
          5   standard, the realization that your obligation and 
          6   our obligation to make sure that whatever merger 
          7   that is approved or acted upon, among other things, 
          8   meets the credit needs of the community.  That is 
          9   what I am here to speak to you today. 
         10            I sat on the Community Reinvestment 
         11   Committee in 1990, when Fleet came to Boston in the 
         12   demise of Bank of New England.  I sat on the 
         13   Community Negotiating Committee during the Shawmut, 
         14   BankBoston, BayBank.  In 1999 I sat on this stage 
         15   and appealed to you when Fleet took over BankBoston, 
         16   and we're here today.  In fact, the 1999 testimony 
         17   was the first time I ever testified in opposition to 
         18   a merger, and so today would certainly make the 
         19   second.
         20            I also happened to sit in the state 
         21   senate -- and I am sitting here today as the senate 
         22   sponsor of our state's predatory lending bill.  By 
         23   way of common interests with my colleague from 
         24   Georgia, I will tell you that we have not enjoyed 
. 0072
          1   the support -- in the very small list of our banking 
          2   financial institutions -- support of that bill.  
          3   Yet, the Federal Reserve Bank of Boston in the first 
          4   quarter of last year of 2003 in the quarterly report 
          5   published an article that said even the Federal 
          6   Reserve Bank understood that it appeared that the 
          7   predatory lenders were back.  And in fact, I think 
          8   one of the lines said they appear to be back with a 
          9   vengeance.  In my opinion, they have never gone 
         10   away.  I think that our vigilance against this has 
         11   waned; and in that void, they are back. 
         12            We are still in my office on a weekly basis 
         13   receiving phone calls -- we got one yesterday -- 
         14   from people who were in the throes of foreclosure 
         15   and about to lose their loans.  We are still 
         16   cleaning up the 1990 mess.  You may know that in 
         17   1990, Boston was the scene of an unprecedented 
         18   hearing in which the entire congressional delegation 
         19   convened in Boston over the Memorial Day weekend and 
         20   sat in Roxbury, in the middle of my district, to 
         21   hear testimony on the 8,000 homeowners whose homes 
         22   were destabilized as a result of that second 
         23   mortgage scam. 
         24            You may also remember that the major lender 
. 0073
          1   of the second mortgage scam artist was Fleet Bank.  
          2   And for the last ten years, we have spent time to 
          3   clean up their mess, and we are not done yet. 
          4            So I'm a little concerned when I read the 
          5   history of Bank of America and I look and I see what 
          6   they're doing around the country, because I think 
          7   that the experiences of both of these institutions 
          8   are relevant as we process going forward.  If, in 
          9   fact, Bank of America had a good record, then we 
         10   would feel relieved that they were coming in and 
         11   have some optimism.  I don't think that's the case. 
         12            I think that the statistics speaks for 
         13   themselves -- not mine, but theirs -- that their 
         14   mortgages -- the Bank of America, first, they're 
         15   only doing 16.8 of the mortgages, and the industry 
         16   did 21 percent.  For the fourth largest -- about to 
         17   be the largest -- that doesn't bode well for a 
         18   community like ours, where there are only going to 
         19   be three institutions left. 
         20            We have small business lending.  Bank of 
         21   America has consistently made less of the 
         22   under-$100,000 loans than their peers.  And we're 
         23   concerned about the work force reductions, because 
         24   we do not think that this was an issue that had the 
. 0074
          1   level of importance and focus by Fleet.  So if this 
          2   merger was to go forward, we would want to see that 
          3   the work force reductions be done in a way not to 
          4   further decrease the number of employees of color. 
          5            The predatory lending issue is real.  I was 
          6   especially cognizant that this whole issue of race 
          7   and the implication for black and Latino borrowers 
          8   has, for some reason, not been an issue that people 
          9   have wanted to address.  Even our prior panel, which 
         10   are people that I respect, our Community Development 
         11   Corporations, in the testimony, only one person on 
         12   the panel mentioned minorities. 
         13            Yet, the Mass. Community Banking Council 
         14   issued their report last week that we have continued 
         15   to see a spike in the racial and ethnic disparities 
         16   in mortgage lending for blacks and Latinos in 
         17   Massachusetts. 
         18            So I'm reading about how our current banks 
         19   are doing, and I'm looking at Bank of America's 
         20   status, and I'm concerned about that and hope that 
         21   you would be as well. 
         22            We submitted a comment letter to the Feds 
         23   for the December deadline.  And in fact, Bank of 
         24   America sent me yesterday a copy of their response.  
. 0075
          1   I have not had a chance to review it totally, but I 
          2   thought the issue on predatory lending was relevant 
          3   for this panel.  We set the stats about Ocwen.  I 
          4   think there's some testimony.  They are bad actors, 
          5   and they get their money from Bank of America.  The 
          6   HMDA data also speaks of the same things we speak 
          7   to, so it's not just our staff.
          8            The response from the Bank of America to 
          9   this issue that we raised was that the HMDA data 
         10   should be not determinative of their performance.  I 
         11   don't know what would be, unless they planned to 
         12   give me a report that they issued to Dianne 
         13   Wilkerson, because the only thing we have is that 
         14   data. 
         15            Ocwen is involved in several lawsuits 
         16   across this country where they're being charged with 
         17   unscrupulous lending and loan purchasing activity.  
         18   As I said, I spoke to the black and Latino mortgage 
         19   rates -- by speaking to another point -- and I'm 
         20   going to submit some further testimony in response 
         21   to the comments letter to this panel, but I want to 
         22   speak to the comments that were made last week in 
         23   response to the $750 billion loan commitment. 
         24            I'm sure that you are more aware of Dick 
. 0076
          1   Bove than I.  I'm learning he is a five-star 
          2   analyst, considered to be an all-American analyst.  
          3   Every bank in this country looks to him, because he 
          4   advises and influences investors. 
          5            The day after the announcement was made, 
          6   Mr. Bove said that he wanted to ensure investors who 
          7   were thinking about investing in Bank of America not 
          8   to worry, because there is no way that Bank of 
          9   America could in fact perform a $750 million.  
         10   Either Mr. Bove is wrong -- and I don't think he 
         11   could be wrong and have a five-star rating -- or we 
         12   don't have all the information. 
         13            So I think one of the things that we need 
         14   to get is an audit on the performance of the 
         15   commitment that's already been made.  When you have 
         16   the number one bank analyst in the country -- in the 
         17   world saying that they can't do what they're 
         18   promising to do, then I think we have to do more.
         19            Finally, the Sunshine Law --
         20            PRESIDING OFFICER SMITH:  Could we just 
         21   have those submitted in writing? 
         22            MS. WILKERSON:  We will.  We will have many 
         23   people testifying today.  I just want to suggest 
         24   that we have a right to have it made public that 
. 0077
          1   anybody who testifies in support of this merger who 
          2   has an agreement will be getting money that they 
          3   have to be made public.  And if they don't 
          4   acknowledge it to you, I would ask that you request 
          5   that they submit it, so we can access it from you.  
          6   I think it ought to be part of what you would be 
          7   processing as you process the comments and all the 
          8   support and data that you would hear today from 
          9   people who are going to be cashing those checks from 
         10   Bank of America, who got those checks from Fleet.  
         11   Even our United States Congress has acknowledged 
         12   this. 
         13            Black and Latinos are getting crushed.  The 
         14   access to capital in this market has been 
         15   decreasing -- it's decreasing the Bank of America's 
         16   market.  It's decreasing Fleet's market.  How we 
         17   could be better off with the two together is really 
         18   the challenge I think for them to prove to us. 
         19            And if and when they do, I will stand there 
         20   and I will support it.  But there is no information 
         21   that we have today that will suggest that we're 
         22   going to be better off or the credit needs for this 
         23   community will be met.  They are not being met now, 
         24   and I am appealing to you to make sure that those 
. 0078
          1   questions get asked and answered, or you have them 
          2   talk to us, because they have not been very willing 
          3   to do that either.  They don't want to talk to us 
          4   about the facts and about race.  And I'm appealing 
          5   to you, because this is the only place that we can 
          6   come for relief. 
          7            And I think you for your patience.
          8            PRESIDING OFFICER SMITH:  Thank you very 
          9   much. 
         10            Mr. Blumenthal? 
         11            MR. BLUMENTHAL:  Yes.  Thank you.  I 
         12   apologize for being a bit late, although I think 
         13   maybe --
         14            PRESIDING OFFICER SMITH:  You made it just 
         15   in time.
         16            MR. BLUMENTHAL:  I very much appreciate 
         17   this opportunity to be with you.  As you know, we 
         18   asked -- the treasurer of the State of Connecticut 
         19   and I, as Attorney General -- asked that a hearing 
         20   be held in Hartford, and we haven't received a 
         21   response from the board as yet, so we will convene a 
         22   hearing of our own that will give citizens there an 
         23   opportunity to be heard.  And we will make a record 
         24   and forward it to you.  But I very much appreciate 
. 0079
          1   this opportunity to be with you this morning. 
          2            I want to say right at the very outset that 
          3   we regard FleetBoston as an enormously productive 
          4   and important partner in the community reinvestment 
          5   effort.  Whenever each of our major banks in 
          6   Connecticut has been acquired, whatever its name or 
          7   identity, we have negotiated community reinvestment 
          8   commitments, as we did with Fleet in the latest 
          9   merger that took place.  And the partnership with 
         10   FleetBoston has been really exemplary.  We've made 
         11   enormous progress.  The $2.9 billion commitment over 
         12   a period of years has been profoundly significant.  
         13   And so we have very mixed feelings about losing that 
         14   partner through this acquisition.  We want to make 
         15   sure that the community reinvestment is real. 
         16            We have two concerns.  First, the total 
         17   amount that has been committed, the $750 billion.  
         18   Of that amount, $100 billion has been committed to 
         19   the area that FleetBoston covers.  We believe that 
         20   that amount is insufficient.  The total amount does 
         21   not take into account of the fact that 20 percent of 
         22   the assets and more than 20 percent of the deposits 
         23   from the merged institution will be from the Fleet 
         24   footprint area, but only 13 percent of the CRA 
. 0080
          1   commitment right now, according to what the 
          2   announcement has been, will go to that area. 
          3            Equally important, we are concerned about 
          4   the state-by-state allotments.  We recognize that 
          5   the Bank of America has said that state-specific 
          6   commitments would be unwieldy, inflexible -- those 
          7   are the terms they've used -- but we want to know 
          8   the specifics.  We need to know those specifics.  
          9   And we think that the Federal Reserve Board ought to 
         10   condition approval on commitments that specifically 
         11   outline what the allocations will be state by state, 
         12   region by region, at least in minimum terms. 
         13            I want to say that I recognize that New 
         14   England may be regarded nationally as one of the 
         15   more affluent areas.  Connecticut is one of the 
         16   wealthiest states in the country.  It also has four 
         17   of the poorest cities in the country.  The panel has 
         18   referred to two connectors.  And we think that kind 
         19   of community need on the part of certain of our 
         20   urban areas really requires those kinds of specific 
         21   state commitments.  And also that there be 
         22   allocations within communities through advisory 
         23   boards, through means that respond to communities 
         24   and provide for a governing structure, a community 
. 0081
          1   responsive mechanism.  Without those kinds of 
          2   specifics, much of what's been announced may simply 
          3   be eye candy -- looking good, smelling good, but 
          4   without the real center known at this point and 
          5   without also how much real energy and enduring value 
          6   there is. 
          7            Finally, let me just say that we have real 
          8   governance concerns relating to the ongoing 
          9   investigation by federal and state authorities into 
         10   improper trading activities.  We would require 
         11   specifically that there be a condition on 
         12   cooperation with those ongoing investigations.  Bank 
         13   of America has committed to cooperate, but we think 
         14   as a matter of public policy, this board has the 
         15   opportunity and obligation to condition approval of 
         16   this transaction on continuing cooperation.  And 
         17   we've raised in our testimony also the issue of 
         18   compensation as a matter of corporate governance.  
         19   We think there needs to be more accountability and 
         20   transparency on what would happen relating to 
         21   compensation if this merger is approved. 
         22            So we are concerned about the unanswered 
         23   questions.  We think the board has a right and 
         24   responsibility to demand answers.  And on behalf of 
. 0082
          1   the State of Connecticut as Attorney General, I urge 
          2   that all of these issues be addressed, including, as 
          3   has been raised before, the issue of employment and 
          4   layoffs.  We want a commitment as part of this 
          5   merger that there will be a four-year commitment to 
          6   no layoffs in the State of Connecticut, again, 
          7   consistent with some of the representations that 
          8   have been made by Bank of America, but more 
          9   specific, clear, transparent and accountable under 
         10   the terms that you will impose.
         11            I have submitted written testimony that 
         12   more fully outlines the concerns that Treasurer 
         13   Denise Napier and myself wish to bring to the 
         14   Board's attention. 
         15            In the interest of time, I will finish here 
         16   again with my thanks for giving me this opportunity.
         17            PRESIDING OFFICER SMITH:  Thank you very 
         18   much.  The written testimony will be made a part of 
         19   the official record.
         20            MR. BLUMENTHAL:  Thank you.
         21            MS. WILKERSON:  To the panel members, could 
         22   I just offer, on behalf of my colleague, State 
         23   Representative Gloria Fox, who was schedule to 
         24   testify -- she did submit a letter and ask that I 
. 0083
          1   present it to you.
          2            PRESIDING OFFICER SMITH:  Fine.  We have no 
          3   questions from the panel.  Thank you very much. 
          4            We have Panel 4 ready, and we were planning 
          5   to go ahead and have them make their presentations 
          6   before the break.  We'll go ahead with the break.   
          7   We'll reconvene in 15 minutes.  
          8            (Recess)
          9            PRESIDING OFFICER SMITH:   We'll move to 
         10   Panel No. 4.  You each have five minutes.  You will 
         11   get signals when it's two minutes to go and one 
         12   minute to go. 
         13            Please give your name and affiliation to 
         14   start, for the record. 
         15            MR. FONFARA:  Good morning.  For the 
         16   record, my name is John Fonfara.  I'm the state 
         17   senator representing the First District of Hartford 
         18   in Wethersfield, Connecticut. 
         19            Before I begin my formal remarks, I would 
         20   like to say that in listening to my Attorney 
         21   General, Richard Blumenthal, I, too, would ask that 
         22   you give attention to the issue of specifying the 
         23   community reinvestment that is done by region, as 
         24   opposed to the way it has been proposed so far. 
. 0084
          1            I am testifying today in support of the 
          2   acquisition of FleetBoston Financial Corporation by 
          3   the Bank of America Corporation.  The fact that I am 
          4   here today speaking in support of this acquisition 
          5   might surprise a number of my colleagues in the 
          6   Connecticut legislature. 
          7            In my former role as senate chairman of the 
          8   Banks Committee I resisted strongly for two years 
          9   Fleet's ultimately successful efforts to impose ATM 
         10   surcharges on non-customers.  My opinion of the bank 
         11   then was that it was an out-of-state giant more 
         12   interested in serving its own financial interests 
         13   than it was in serving the interests of Connecticut 
         14   and its residents. 
         15            My firmly-held view of Fleet was challenged 
         16   somewhat about five years ago, when the bank 
         17   invested $2.5 million to leverage $1 million in 
         18   state funds for the creation of a loan pool for the 
         19   Spanish American Merchant's Association, known as 
         20   SAMA, in Hartford.  SAMA, headed by its talented 
         21   executive director, Julio Mendoza, is the primary 
         22   advocacy organization for Latino small businesses in 
         23   Hartford, New Haven, New Britain, Meriden and soon 
         24   over the entire state of Connecticut. 
. 0085
          1            Under the leadership of Mr. Mendoza and 
          2   others who will be testifying today, SAMA has been 
          3   reversing the tide of urban small business 
          4   disinvestment that has impacted many Connecticut 
          5   cities.  The most important tool that SAMA has had 
          6   in this effort has been the ability to provide very 
          7   low interest loans for small business start-ups and 
          8   expansion. 
          9            I believe it is critical for regulators to 
         10   understand what the resources provided by Fleet to 
         11   SAMA has meant to my constituents.  In many cases it 
         12   has meant the difference between having a job and 
         13   being on welfare.  Some of my constituents who are 
         14   on welfare are now small business owners, thanks to 
         15   the loan pool administered by SAMA and funded 
         16   primarily by Fleet.  I recognize this acquisition 
         17   involves billions of dollars, but to me the state 
         18   senator representing one of the poorest cities in 
         19   America, it is about changing lives and improving 
         20   neighborhoods.  Fleet has happened to do both. 
         21            This fall, despite having no assurances 
         22   that the State of Connecticut would commit any 
         23   additional funds to SAMA, Fleet stepped up again.  
         24   This time for $3.7 million in a revolving fund for 
. 0086
          1   Hartford, New Haven, New Britain and other cities.  
          2   This investment, combined with $3 million from the 
          3   State, will enable SAMA to continue to help 
          4   stabilize neighborhoods, create jobs, redirect 
          5   private investment and give hope to communities and 
          6