Public Meeting Bank of America Corporation and Countrywide Financial Corporation
Held on Tuesday, April 22, 2008, at the Federal Reserve Bank of Chicago
Unedited Transcript
0001 1 PUBLIC MEETING 2 BANK OF AMERICA CORP AND COUNTRYWIDE FINANCIAL CORP 3 CHICAGO, ILLINOIS 4 5 6 STENOGRAPHIC REPORT OF PROCEEDINGS had in 7 the above-entitled matter held on April 22, 2008, at 8 the Federal Reserve Bank, 230 South LaSalle Street, 9 Chicago, Illinois, MS. SANDRA BRAUNSTEIN, 10 presiding, commencing at 8:30 o'clock a.m. 11 12 PRESENT: 13 MS. SANDRA BRAUNSTEIN, Director, Board of 14 Governors of the Federal Reserve 15 System 16 MS. JENNIFER BURNS, Vice President, 17 Federal Reserve Bank of Richmond 18 MS. PATRICIA ROBINSON, Assistant General 19 Counsel, Board of Governors of 20 the Federal Reserve System 21 MS. ALICIA WILLIAMS, Vice President, 22 Federal Reserve Bank of Chicago 23 24 0002 1 MS. BRAUNSTEIN: I think we'll get started. 2 Good morning everybody. And I am pleased to 3 welcome you this morning to this very important 4 public meeting on the application by Bank of 5 America Corporation to acquire Countrywide 6 Financial Corporation. 7 First I'll introduce myself, I'm Sandra 8 Braunstein, director of the Division of Consumer 9 and Community Affairs at the Federal Reserve Board 10 in Washington, DC. 11 And I am the presiding officer for this 12 public meeting, and our other panelists today, next 13 to me on my right is Patricia Robinson who's the 14 assistant general counsel at the Federal Reserve 15 Board's legal divison, and next to her is Jennifer 16 Burns, vice president in the Department of Banking 17 Supervision and Regulation from the Federal Reserve 18 Bank of Richmond, and next to me on my left is 19 Alicia Williams, vice president in the Department 20 of Consumer and Community Affairs from the Federal 21 Reserve Bank of Chicago. 22 We are here today because the Bank of 23 America Corporation in Charlotte, North Carolina 24 has applied for approval to acquire Countrywide 0003 1 Financial Corporation, Calabasas, California. 2 When the Federal Reserve System considers 3 an application, we look at a number of factors 4 under the Bank Holding Company Act, and these 5 include financial issues, managerial issues, 6 competitive issues, and the convenience and needs 7 of the communities affected. In doing so we 8 particularly look at the record performance of the 9 parties under the Community Reinvestment Act or 10 CRA. 11 The CRA requires the Board to take into 12 account an institution's record of meeting the 13 credit needs of its entire community. The purpose 14 of the public meeting today is to receive 15 information regarding these factors and to clarify 16 factual issues related to the application. 17 We are pleased that so many witnesses have 18 been willing to come forward and testify at this 19 public meeting. We will have about fifty groups 20 and individuals represented, and I just want to 21 make a few remarks about the procedures. 22 This is what we call an informal public 23 meeting. Members of the panel, our panel up here, 24 may ask those who are testifying about their 0004 1 testimony, but this is not a formal administrative 2 hearing so we are not bound by rules regarding 3 evidence, cross examination, and some of the formal 4 trappings of that kind of proceeding. 5 Because we have so many witnesses we will 6 need to stick to the schedule so that everyone who 7 is asked to offer testimony will have a chance to 8 do so. So we're going to ask the witnesses today 9 to be mindful of the needs of others and to help us 10 stay on schedule. 11 The panels of witnesses will be expected 12 to keep within their allotted times, and to help us 13 with that, we have a signal system that will -- we 14 have a time keeper who is right there. 15 We have two time keepers. Can you lift 16 your hands higher so people in the audience can 17 see? Okay. And the time keepers are going to give 18 you a signal, when you have two minutes left, there 19 is -- first of all, there's a little box here for 20 those of you who are coming up to testify you will 21 see, there's a box with lights on it and there's a 22 white light, a yellow light, and a red light, and 23 the yellow light will come on, and also you'll get 24 a sign when you have two minutes left, and then the 0005 1 red light will come on and you'll get a sign when 2 it's time for you to stop. 3 There may have been some individuals who 4 were unable to sign up in advance, and to the 5 extent possible we want to give them a chance to 6 speak as well. 7 At the end of the meeting today, we will 8 make -- have an open mike period where we will make 9 the mike available to anybody who would like to 10 make a presentation time permitting. 11 One more comment about testimony. 12 Witnesses may submit a written supplement to their 13 oral testimony but must do so by next Tuesday, 14 April 29th. Then the record will be closed. 15 Any written supplements should be directed 16 to Jennifer Johnson, Secretary of the Board of 17 Governors of the Federal Reserve System in 18 Washington, D.C. and they must be received by 19 5:00 p.m. on April 29th. And there's also a fax 20 number, and if you need this information you can 21 get it from the registration table. 22 If you haven't turned in your written 23 testimony or if you have other written statements 24 to put into the record you can also leave them with 0006 1 the Federal Reserve staff at the registration 2 table. 3 It's important we get this material for 4 the record. A hard copy of the official transcript 5 will be available sometime next week through the 6 Federal Reserve Bank of Chicago and the Board, and 7 the official transcript will also be up on the 8 Board's website next week. 9 And with that we're going to start the 10 proceedings. I would ask that before each panel 11 speak, and this will be true for everybody today, 12 could you please introduce yourself, your name and 13 your organization. And with that, I don't know, 14 Mr. Hammonds. 15 MR. HAMMONDS: Good morning. My name is Bruce 16 Hammonds, I'm president of consumer/credit at Bank 17 of America. 18 Joining me today is Andrew Plepler, senior 19 vice president of Bank of America responsible for 20 community development and president of the Bank of 21 America Charitable Foundation, and David Rudis who 22 is the Bank of America market president for 23 Illinois. 24 We would like to thank the Federal Reserve 0007 1 for this opportunity to discuss the benefits of 2 Bank of America's proposed acquisition of 3 Countrywide Financial Corporation. 4 Our combined company will offer high 5 quality service and innovative products, and these 6 will be delivered by our employees and anyone who 7 does business on our behalf with the same 8 dedication to the highest standards of trust and 9 integrity that our customers and employees and 10 shareholders expect from Bank of America. 11 We recognize responsibilities that come 12 with being the nation's largest mortgage lender 13 particularly in the current environment. 14 During 2007 significant disruptions 15 occurred in the U.S. mortgage market and the global 16 capital markets. Industry experts acknowledge the 17 downturn was caused by unsustainable home price 18 appreciation which was particularly pronounced in a 19 few regions. In this environment a correction was 20 inevitable. 21 As we lead through this correction, we 22 must seek through responsible lending to encourage 23 more buyers to return to the housing market. In 24 doing so Bank of America must balance the need to 0008 1 continue to offer home loan products to those who 2 can afford them while evolving lending practices to 3 reflect a dramatically different mortgage 4 environment. 5 This evolution in no way deters us from 6 our mission in helping Americans achieve their 7 dreams of home ownership. 8 We also recognize that some customers with 9 the wherewithal to repay their debts need our help 10 to keep their homes, and we are determined to 11 provide that help. 12 To accomplish these goals we will improve 13 the mortgage origination process end-to-end 14 including the products we offer, our sales and 15 underwriting standards and channels of 16 distribution. 17 We will reduce the number of foreclosures. 18 We will help the communities hardest hit by 19 foreclosures, and we will continue to make 20 affordable mortgages available to those 21 traditionally underserved including low and 22 moderate income households and minorities. 23 Today I will share with you our plans with 24 regard to future lending practices and future 0009 1 efforts to strengthen consumer protection and 2 transparency for our customers obtaining home loan 3 products. I will also discuss current efforts of 4 both Bank of America and Countrywide to stem the 5 rising number of foreclosures. 6 Next week in Los Angeles we will announce 7 more specific plans to help communities through 8 affordable mortgage lending, grants and additional 9 steps specific to foreclosures as Bank of America 10 Global Consumer and Small Business president, Liam 11 McGee, provides remarks at that public hearing. 12 Let me start by describing the benefits of 13 this transaction. Countrywide is the largest 14 provider of mortgage products in the United States. 15 It is the nation's premier mortgage origination, 16 fulfillment and servicing platform. Combining 17 these two companies will benefit customers of both 18 organizations. 19 Countrywide's customers will gain access 20 to a full range of banking services while Bank of 21 America's customers will gain access to better 22 mortgage services. 23 We will enhance shareholder value by 24 working hard to broaden and deepen customer 0010 1 relationships and more efficientlly enhance loan 2 origination and fulfillment capabilities. Our 3 customers, communities, employees, and shareholders 4 will benefit from the financial strength and 5 stability of the combined company. 6 Bank of America's diverse business model 7 is built to weather turbulent times. Our combined 8 company will be better able to continue offering 9 financial solutions to customers and to assist 10 customers hardest hit by the current mortgage 11 crisis. This acquisition will position us to 12 prosper as markets improve. 13 Many have asked what changes we plan to 14 make in light of the current market conditions. As 15 I noted at the outset, upon completion of the 16 acquisition we intend to meaningfully change the 17 end-to-end mortgage origination process starting 18 with our products. 19 Our combined mortgage business will offer 20 a range of products that continue to respond to 21 market conditions and consumer demands with 22 features that are fair to our customers. 23 Specifically we expect to offer a broad 24 array of responsible lending products and employ 0011 1 sound underwriting criteria to ensure customers can 2 get in and stay in their homes. 3 To this end the combined mortgage business 4 will offer retail customers the following types of 5 first lien mortgage loans: 6 Conforming loans underwritten to standard 7 guidelines of government sponsored entities and the 8 government including expanded approval loans, 9 FHA/VA loans, and other loans designed for low and 10 moderate income borrowers; 11 Interest only, fixed rate, and adjustable 12 rate products subject to a ten-year minimal 13 interest only period which will lessen the 14 possibility of short term payment shock; 15 And fixed-period ARMs that provide 16 borrowers low initial rates with the security of 17 fixed payments subject to protections against 18 severe step-ups in payment amounts. 19 Upon the completion of the merger we will 20 continue our long established policy not to offer 21 subprime mortgage loans, not offer non-traditional 22 mortgages that may result in negative amortization, 23 so-called option ARM loans, and significantly 24 curtail other non-traditional mortgages such as 0012 1 certain low documentation loans. 2 We recognize this tightening by definition 3 restricts the availability of credit to subprime 4 borrowers. However this will help ensure that 5 borrowers who get loans can afford to repay them. 6 Moreover we remain committed to offering 7 affordable mortgage loans particularly to LMI and 8 minority households as Andrew will explain in a 9 minute. 10 Additionally Bank of America is committed 11 to enhance consumer protection. We listen to our 12 customers who felt the lack of transparency in the 13 process of acquiring a home loan created fear and 14 anxiety. We will continue to strive to ensure that 15 borrowers are presented with an appropriate range 16 of product options for which they qualify, that 17 borrowers understand the product features and make 18 informed choices, and that borrowers are not 19 deliberately steered to products that are more 20 costly or that provide no benefits. 21 The combined mortgage business also will 22 adopt early added protection for borrowers who 23 receive higher priced mortgage loans which 24 generally have been associated with riskier loan 0013 1 types. 2 Upon the effective date of the Federal 3 Reserve's final revised rule under the Home 4 Ownership and Equity Protection Act we will 5 voluntarily adopt our own definition of higher 6 priced mortgage loans. 7 Consistent with the Federal Reserve's goal 8 of consumer protection we will apply restrictions 9 to those loans substantially similar to those 10 proposed by the Federal Reserve. 11 We also plan to adopt practices with 12 regard to prepayment penalties and escrows that are 13 responsive to consumer demands while reflecting 14 prudent risk management. 15 We will offer our customers choices to 16 have loans with prepayment fees and a lower 17 interest rate or loans without. 18 We will ensure that our fees are 19 transparent and clearly disclosed so that our 20 customers understand available product options, 21 features, rates and terms that are consistent with 22 borrower qualifications. 23 I also want to talk about what we are 24 doing to help borrowers facing delinquency and 0014 1 foreclosure. Home foreclosures are a significant 2 issue today. 3 Foreclosures are painful and costly to 4 homeowners and their neighborhoods. They also 5 prolong the housing correction by adding to the 6 inventory of unsold homes. 7 Like the rest of the industry we are 8 experiencing increased foreclosures and foreclosure 9 sales, but we need to put foreclosures in 10 perspective. 11 First, 12.8 million or 93 percent of the 12 13.6 million owners whose mortgage loans we will 13 service following the acquisition of Countrywide 14 pay their mortgages on time every month. 15 Of the remaining seven percent only a 16 fraction of those who miss their payments are in 17 foreclosure. 18 Our experience shows these foreclosures 19 are concentrated in subprime borrowers. Other 20 borrowers were investors or speculators. In other 21 cases borrowers simply cannot afford the homes they 22 bought and the current housing slump makes it 23 difficult for them to sell their homes. 24 Subtracting the speculators leaves us with 0015 1 our target population of borrowers for whom we are 2 seeking a solution, those who want to keep their 3 homes and have the financial wherewithal but are 4 facing challenges making their monthly payments. 5 We are focused on doing all we can to help these 6 borrowers. 7 The combined mortgage business will 8 continue to devote substantial financial and other 9 resources during the current market downturn to 10 help borrowers to avoid foreclosures and remain in 11 their homes. 12 We will continue practices already in 13 place to help borrowers avoid foreclosure. These 14 include: Robust processes for identifying and 15 contacting borrowers early who are having or may 16 have trouble making their mortgage payments 17 including customers who may be facing significant 18 rate increases; 19 Special strategies for subprime borrowers 20 holding adjustable rate mortgages for which the 21 rates are about to reset or have already reset; 22 Refinance, modification and other 23 restructure tools that make the borrower's debt 24 affordable and allow him or her to stay in their 0016 1 home; 2 And substantial financial and other 3 resources devoted to these tasks to ensure maximum 4 responsiveness for our customers. 5 As a result of the significant efforts 6 both companies have made over the past year, more 7 than 138,000 homeowners received modified or other 8 workout loans and avoided losing their homes. 9 While much has been accomplished in this 10 difficult environment there is more to do, and next 11 week at the hearing in Los Angeles, Liam McCGee 12 will provide information about foreclosure and loss 13 mitigation plans for the combined company. 14 As I noted at the outset, in our role as 15 the nation's largest mortgage lender we will also 16 continue to help meet the needs of the communities 17 we serve. 18 Andrew Plepler will now describe our 19 efforts to date and plans in this area. 20 MR. PLEPLER: Thank you, Bruce. Good morning. 21 My name is Andrew Plepler. 22 Bank of America's commitment to 23 strengthening the health and vitality of 24 communities stems from a deeply ingrained 0017 1 philosophy and a long tradition of demonstrating 2 corporate citizenship through community development 3 and philanthropy. In particular, by partnering 4 with nonprofits and community leaders we 5 concentrate on improving the lives of low and 6 moderate income and minority families in 7 neighborhoods. 8 Our company has received five consecutive 9 outstanding CRA ratings reflecting our community 10 development focus. 11 In addition, the Bank of America 12 Charitable Foundation is the second largest 13 corporate donor in the world. 14 For many years Bank of America has been 15 recognized for its community development work. The 16 vast majority of these activities are the results 17 of our line of business products and services we 18 provide to customers and communities. 19 In more specific areas of community 20 development we have leveraged our knowledge and 21 expertise to become a national leader in affordable 22 housing, small business lending, and neighborhood 23 revitalization, and we are recognized for our 24 results in creating sustainable community and 0018 1 economic development through public private 2 partnerships. 3 Since 2004 our company has been delivering 4 on an ambitious ten-year goal of $750 billion for 5 community development loans and investments. To 6 provide just a few proof points consider some of 7 our 2007 results: 8 More than $100 billion in community 9 development loans and investments to low and 10 moderate income and minority families, businesses, 11 and communities; 12 Financing, developing, and rehabbing 13 nearly 22,000 units of affordable housing; 14 $25.6 billion in small business lending, 15 and the number one SBA lender for the tenth 16 consecutive year; 17 Investing more than $84 million in 18 community development financial institutions or 19 CDFI's. 20 Because we also believe that affordable 21 quality rental housing is critical to our national 22 housing stock we have been a leader in financing to 23 non-profit and for profit developers. 24 Bank of America remains a strong player in 0019 1 this space and has expanded its capability to 2 direct low income housing tax credit investments to 3 ensure continuity and capacity in this rental 4 market. 5 In addition to our community development 6 goal the Bank of America Charitable Foundation set 7 an unprecedented $1.5 billion goal in 2004 for 8 philanthropic giving over ten years. Since then we 9 have invested more than $550 million toward 10 increasing the health and vitality of neighborhoods 11 throughout our franchise. 12 Through signature programs like our 13 Neighborhood Excellence Initiative we are helping 14 increase the capacity of community organizations 15 develop the current and the next generation of 16 community leaders and create significant impact in 17 the communities we serve. 18 By also supporting anchor institutions 19 such as hospitals, universities, and cultural 20 institutions we are helping to create jobs and 21 stimulate economic development to enhance the 22 quality of life in diverse neighborhoods. 23 In addition our associates provide 24 tremendous support as volunteers in the communities 0020 1 where we live and work. A local example of a 2 not-for-profit we have supported is Bethel New 3 Life. 4 This organization is empowering 5 individuals, strengthening families, and building a 6 sustainable community. 7 Bethel brought in more than $110 million 8 in new investments to a credit starved community 9 and developed more than a thousand units of 10 affordable housing in Chicago's west side. 11 Through the neighborhood Excellence 12 Initiative Bethel's president and CEO, Steven 13 McCullough, attended leadership training and the 14 organization received a $200,000 operating support 15 grant. 16 Some of our 2007 philanthropic activities 17 include more than $200 million in charitable 18 giving. Grants were made to 4800 nonprofits for 19 education and youth programs, health and human 20 services, community development, arts and culture, 21 and the environment. 22 More than 50 percent of our grants were 23 CRA qualified, directly benefiting LMI individuals 24 or neighborhoods, and contributing more than 0021 1 650,000 employee volunteer hours and more than $20 2 million in charitable donations by our employees to 3 help meet pressing community needs. 4 We recognize the needs are great. We 5 pledge our ongoing support as we have in the past 6 in addressing community needs, especially in 7 challenging economic times as we now face. 8 To that end I'm proud to announce that the 9 Bank of America Charitable Foundation and 10 Countrywide will provide $35 million in grants and 11 program related investments as part of our 12 neighborhood stabilization program. 13 These funds will help local and national 14 nonprofits engaged in foreclosure prevention and to 15 purchase vacant single family homes for 16 neighborhood stabilization. 17 At Bank of America we have a remarkable 18 franchise dedicated to leveraging our broad 19 financial reach, our financial capacity and 20 capability, and our deep commitment to 21 strengthening communities. 22 We take our leadership role very seriously 23 as demonstrated by our $750 billion goal for 24 community development and our $1.5 billion goal for 0022 1 philanthropy. We hold ourselves accountable to 2 create real change, and we publicly report on our 3 progress toward these goals. 4 I want to just give two other specific 5 instances where Bank of America serves as a good 6 corporate citizen. 7 First is supplier diversity. Bank of 8 America is committed to fostering diversity in our 9 communities and has incorporated that commitment as 10 a core value in our business practices. 11 We developed an aggressive program of 12 outreach and business development to grow these 13 opportunities. 14 We are proud that more than 16 percent of 15 our company's sourceable spend in 2007 were with 16 firms that are majority owned by women, minority, 17 or people with disabilities. 18 Second is the environment. Bank of 19 America is recognized as a leader for its advocacy 20 of efforts to reduce greenhouse gases and support 21 responsible, sustainable development. 22 We have dedicated $20 billion over ten 23 years for an environmental initiative to support 24 these efforts. 0023 1 We recently announced that Bank of America 2 has adopted the carbon principles, guidelines for 3 lenders to promote cleaner energy technologies. 4 We are also very proud that our new Bank 5 of America tower in New York City has been 6 recognized widely as one of the most 7 environmentally friendly buildings in the world. 8 In short Bank of America is and will 9 continue to be committed to the communities that we 10 serve. By providing local, relevant support to 11 neighborhoods we will continue to create 12 opportunities for our customers, employees, and 13 communities to grow and prosper. 14 We know that we are most effective by 15 partnering with nonprofit organizations and 16 community leaders to identify and address the 17 challenges that together we can overcome. 18 Now I'll turn it to David to give you a 19 local perspective of our community leadership and 20 activities. 21 MR. RUDIS: Thank you, Andrew. I've David 22 Rudis, Bank of America, Illinois president. 23 In my role as Illinois president I focus 24 exclusively on the Illinois market and especially 0024 1 on Chicago. I'm proud to Chicago home for the last 2 37 years. 3 It's our goal to build the Bank of America 4 brand in Chicago and Illinois and to strengthen our 5 relationship with our clients, employees, and the 6 community at large. 7 You will see the Bank of America name and 8 brand even more in Chicago as we approach the day 9 when LaSalle Bank becomes part of the Bank of 10 America family. You will see visible changes like 11 signs, advertising, other changes in just a couple 12 of weeks. 13 However, the signs might change but the 14 traditions will continue. We're proud to continue 15 many iconic traditions the community has supported 16 in the past, including our continued sponsorship of 17 the Chicago Marathon and the soon to be renamed 18 Chicago LaSalle Theatre. 19 These brand changes and the continued 20 support of these Chicago traditions are important, 21 but what Bank of America has committed to the 22 community is even more important. 23 We have adopted a strategic community 24 development plan specific to Illinois that has the 0025 1 goal of funding $70 billion over ten years to 2 support local affordable housing, consumer small 3 business and farm lending, and economic 4 development. 5 This is part of Bank of America's 6 nationwide goal for community development. This 7 Illinois goal represents a 31 percent increase over 8 past production of LaSalle Bank and Bank of America 9 in the region. 10 Bank of America's Charitable Foundation 11 has also pledged $14 million in support of local 12 causes in Illinois this year. 13 Last year we announced $5 million in 14 grants to address some of Chicago's most pressing 15 community challenges including work force 16 development, winter heating assistance for low 17 income individuals, financial literacy, and after 18 school activities and foreclosure prevention. 19 We conduct extensive community outreach to 20 ensure that we more fully understand and address 21 local needs. This work is already creating results 22 in Chicago neighborhoods. 23 Let me highlight just a few. The $2 24 million in grants for foreclosure prevention 0026 1 counseling will enable twelve different 2 organizations to hire 20 foreclosure prevention 3 counselors. These counselors will work to preserve 4 affordable home ownership through post purchase 5 education and help low and moderate income 6 homeowners maintain and protect their investment. 7 The $1 million grant for Opportunity 8 Chicago is helping 11,000 low income public housing 9 residents address their education, training, and 10 job placement needs to achieve economic self 11 sufficiency. 12 In addition, related to our work with 13 public housing we have provided more than 14 $128 million in financing for projects that are 15 part of the Chicago Housing Authority's plan for 16 transformation. 17 Under this plan the Chicago Housing 18 Authority is redeveloping and rehabilitating more 19 than 25,000 units of public housing and represents 20 the largest reconstruction of public housing in the 21 nation's history. 22 The $1 million grant to help low income 23 people with winter heating assistance has helped 24 more than 4,000 people this past winter. 0027 1 I would also note that locally more than 2 80 percent of our charitable giving in 2007 was CRA 3 qualified directly benefiting low and moderate 4 income individuals and neighborhoods. 5 I'm also proud of my Bank of America 6 teammates who volunteer their time and energy to 7 meet a wide range of community needs. 8 Just this past tax season we continued our 9 annual participation in the City Wide Tax 10 Assistance Program. This year more than 60 11 employees have helped 300 low income families 12 receive $400,000 in Federal and state tax refunds. 13 These initiatives are just a few oft he 14 examples of our ongoing work in the community. As 15 Bank of America president for Illinois I am looking 16 forward to expanding and deepening our 17 relationships with our community partners. 18 We are committed to partnering new and 19 innovative ways to make a positive difference in 20 our community. Thank you. I'll now call on Bruce 21 for concluding remarks. 22 MR. HAMMONDS: To conclude, we appreciate the 23 Federal Reserve for this time to present this brief 24 overview of our business principles and practices. 0028 1 We encourage the Federal Reserve Board to act 2 swiftly to approve Bank of America's application. 3 Bank of America's record of one of the 4 lowest foreclosure rates in the country 5 demonstrates a strong history for meeting the 6 convenience and needs of the community. 7 We have outlined how the acquisition will 8 enable Bank of America to make an even greater 9 impact in the future. Thank you. 10 MS. BRAUNSTEIN: Thank you very much. Does the 11 panel have any questions? 12 MS. ROBINSON: I have a question. What 13 specific actions, if you can disclose today, that 14 you plan to take to do outreach to the Countrywide 15 customer who may be troubled to help mitigate, you 16 know, and/or restructure their loans, et cetera, or 17 do other outreach? 18 And a second part to that question is much 19 has been reported that one of the difficulties is 20 actually contacting those borrowers and getting 21 them to, you know, engage in conversation with 22 borrowers, and what actions, if any, are you 23 planning to take with the local community groups or 24 other measures that you would be taking to help 0029 1 assist in that process? 2 MR. HAMMONDS: Well, first in terms of 3 mitigation around those kinds of things, Liam McGee 4 is going to lay out more of that in Los Angeles 5 last week. 6 I will tell you that today we have a 7 transition team of literally hundreds of people 8 looking at the best practices at both Bank of 9 America and Countrywide and starts with early 10 ability to get customers on the telephone and try 11 and work with those customers. 12 In some cases I know that we've even sent 13 people out to the home, we've sent cell phones to 14 the homes so people could call us on the cell 15 phones, and things of that nature. 16 So it's extremely important that we get to 17 people early and work out their -- and make an 18 early solution to the workout program. But as I 19 said, Liam will explain more of that in Los Angeles 20 next week. 21 MS. WILLIAMS: Hi. Could you talk a little bit 22 more about what you said earlier about your own 23 definition of high priced loans that you would 24 adopt? 0030 1 MR. HAMMONDS: We are still putting that 2 together, but until formal adoption is made we will 3 come out with our own interpretation of that, but 4 we are still working through those details. 5 MS. WILLIAMS: And then how would that relate 6 to what the Board is doing? 7 MR. HAMMONDS: Well, it would be very much in 8 line with everything that we think you will do in 9 that regard. We're going to follow your guidelines 10 on that. 11 MS. BRAUNSTEIN: Okay. Thank you. I want to 12 thank the panelists very much. Next panel I see, 13 Reverend Jackson. Do you want to step forward? 14 Welcome Reverend Jackson, and our time 15 keepers are over here, and you will see lights -- 16 you will see the green light, you can keep talking, 17 the yellow light will tell you you have two minutes 18 left, and the red light when it's time to stop. 19 And could you please start out by 20 introducing yourself and starting the name of your 21 organization. 22 REVEREND JACKSON: Reverend Jesse L. Jackson, 23 Sr., Rainbow PUSH Coalition. I'll do just like 24 Bank of America, look the other way from most 0031 1 lights. 2 I want to applaud the Federal Reserve 3 Board for acceding to requests to hold these public 4 hearings concerning the proposed acquisition of 5 Countrywide by Bank of America. I want to thank 6 the Federal Reserve Board for allowing me to make 7 these comments. 8 These hearings will enable the public to 9 raise questions, express concerns, and perhaps shed 10 light on the proposed merger's impact on the public 11 and consumers throughout the country. 12 But on a broader level, these hearings and 13 the practices and policies adopted by the Bank of 14 America in its proposed merger with Countrywide 15 will have a profound impact on the financial 16 services industry, millions of homeowners, and 17 indeed the entire economy which has been dragged 18 down in the back draft of the subprime sub-crime 19 mortgage crisis. 20 Ken Lewis, CEO of Bank of America is a 21 leader of distinction. We have worked with him 22 over the years and know him to be a man of 23 integrity. 24 So we appeal to him to help lead America's 0032 1 families out of this crisis, and to meaningful 2 address the compelling challenges that come with 3 this proposed merger with Countrywide. 4 Assets and liabilities. The magnitude of 5 this proposed merger is welcome documented. Bank 6 of America is the nation's biggest bank by market 7 value. The proposed acquisition of Countrywide 8 will make it the nation's largest mortgage lender. 9 Countrywide was once a high-flying 10 corporation, the nation's largest mortgage lender 11 and servicer, but it is now the corporate symbol of 12 all that's gone wrong with Wall Street 13 financial services firms that selfishly engage in 14 predatory and discriminatory lending practices, and 15 the steering of subprime loans to minority 16 homeowners to maximize the enormous and immediate 17 profits. 18 Countrywide is now the subject of 19 investigations and lawsuits brought by homeowners, 20 and by states attorneys' general, and Federal 21 agencies. 22 In our own state, Attorney General Madigan 23 has challenged Countrywide, they found that blacks 24 and browns making 110, 120,000 a year were steered 0033 1 toward subprime. Half of those are eligible for 2 prime. Why aren't they steered toward prime? This 3 is outright thievery and thuggery. We've found 4 steering and we've found clustering. That, of 5 course, must end now. 6 Bank of America then by acquiring 7 Countrywide assumes its enormous liabilities, 8 financial, legal, and moral. 9 How will it rectify the legacy of 10 Countrywide which through its practices is 11 synonymous with the nation's home foreclosure 12 crisis? 13 It is not an overstatement to say that the 14 crisis brought on by Countrywide's of the nation 15 have put in severe jeopardy the American dream 16 homeownership. 17 The spill-over effect has wreaked havoc on 18 the budgets of states, counties, and citizens that 19 depend upon property taxes. This has resulted in 20 profound cutbacks in social services and education 21 for the people. California, for example, now faces 22 a $14 billion shortfall. All of America is 23 hurting. 24 But this subprime mortgage crisis is 0034 1 worldwide as signalled by the Bank of England's 2 announcement this week of a UK wide bail-out plan 3 of England's banking industry. No doubt the 4 subprime mortgage crisis has caused instability in 5 global markets. The full impact of its implosion 6 is still yet to be felt. The worst is not over. 7 Industry at a crossroads: Leadership and 8 a plan to remedy the crisis and offset patterns of 9 discrimination and unfair lending practices. 10 Bank of America's proposed acquisition of 11 Countrywide stands at the crossroads of this 12 profound housing and overall economic crisis. 13 So I comment today not in support of or in 14 opposition to the proposed merger but to raise the 15 questions and seek answers as to how Bank of 16 America will address the myriad liabilities of 17 Countrywide, financial, legal, and moral, and to 18 seek clarity on how Bank of America will take 19 comprehensive steps to address the home foreclosure 20 crisis, provide some safe haven for millions of 21 Americans whose homes and communities are at risk. 22 Make no mistake about it, Bank of America 23 can provide homeowners, the nation and our economy 24 with enormous benefit if it seeks appropriate 0035 1 solutions to these fundamental questions and 2 problems. 3 But it can further derail our economy and 4 abandon millions of homeowners if its solutions to 5 the home foreclosure crisis it has inherited from 6 Countrywide fall short. 7 How Bank of America handles this 8 Countrywide's mortgage portfolio and its 9 liabilities is critical. But in every crisis there 10 is opportunity, and if bold leadership and 11 comprehensive solutions are sought, Bank of America 12 has the opportunity to provide relief for millions 13 of previously harmed homeowners around the nation. 14 It has the capaciity to restore integrity 15 and credibility to the financial services industry 16 and do its part in righting the nation's economic 17 ship. 18 While Countrywide's lending practice are 19 turning America's dream into nightmares, Bank of 20 America has the challenging task of setting a new 21 path for the newly merged company. 22 Recommendations. One, as a critical first 23 step, Rainbow Push recommends, urges Bank of 24 America to place an immediate moratorium on all 0036 1 home foreclosures. We urge Bank of America to 2 freeze existing rates and halt upward and 3 ballooning interest rates on existing mortgages. 4 Two, we urge Bank of America to take 5 proactive steps to restructure loans into 30 year 6 fixed rates at a six percent cap for homeowners. 7 Three, a nationwide aggressive community 8 by community outreach program must be undertaken to 9 inform homeowners of such a moratorium, enable them 10 to take advantage of these programs. 11 Four, in that poor and minority 12 communities are most harmed by Countrywide's 13 practices and by the subprime mortgage crisis in 14 general, I would urge Bank of America to revisit 15 its commitments under the CRA, Community 16 Reinvestment Act. 17 I would recommend that a broad coalition 18 of community organizations be convened to identify 19 ways that Bank of America can fulfill it's CRA 20 commitments by enhancing positive investment in 21 poor and minority communities and stimulate their 22 economic growth. 23 Five, I wish also to open a dialogue about 24 Bank of America's internal and external policies of 0037 1 inclusion. Are people of color included on the 2 Board of Directors and highest executive leadership 3 positions of the newly merged company? How are 4 minority financial services firms involved in 5 pension and management, private equity investment 6 and other financial matters? How are minority 7 professional services firms, accounting, legal and 8 consuming involved in the merger process and in 9 Bank of America's going operations? 10 Six, lastly, Fair Finance Watch has 11 reported data indicating that Bank of America 12 "confined African Americans to higher cost loans 13 1.88 times more frequently than whites, and denied 14 the applications of 1.62 Latinos more frequently 15 than whites. Countrywide confined African 16 Americans to higher cost loans 1.95 times more than 17 whites, denied Latinos 1.53 times more." 18 As stated before, Countrywide is subject 19 of numerous investigations and litigation for its 20 onerous lending practices. 21 Seven, lastly, I urge Bank of America to 22 confirm if this data is accurate and if so confer 23 with community based organizations and homeowner 24 groups to identify appropriate remedies to repair 0038 1 the damage done. If not, it should clarify its 2 record. 3 Data from a number of Federal agencies has 4 asserted that JP Morgan Chase and other financial 5 services firms have engaged in de facto 6 discriminatory practices. 7 Fair lending laws have not been adequately 8 enforced. It is an industry-wide problem, but now 9 it is time to make whole those who were harmed. 10 Now is the time to repair damage done, and we 11 appeal to Bank of America in the process of this 12 merger to take the lead. 13 I urge Bank of America to fully cooperate 14 with Federal authorities, legislators and the 15 courts in providing full disclosure of 16 Countrywide's past practices and provide 17 appropriate restitution to the individuals and 18 communities harmed by these practices. 19 A clean break with Countrywide's past 20 practices we appeal. In closing, I reiterate that 21 with the financial services industry in such 22 disarray and beset by problems it has brought upon 23 itself, Bank of America has the unique opportunity 24 to lead and set a new standard of integrity. 0039 1 For Bank of America's proposed acquisition 2 of Countrywide to have integrity, Bank of America 3 must make a clean break from Countrywide's pattern 4 of unfair lending practices, to come clean and make 5 whole those harmed by these practices and set a new 6 environment with fair transparent and inclusive 7 external and internal policies and practices. 8 Only then can it restore the confidence 9 and trust of our communities and the nation. We 10 look forward to seeing and hearing how Bank of 11 America will address these issues and how its 12 proposed merger with Countrywide will provide a 13 lifelife to millions of homeowners at risk and 14 restore stability, transparency and integrity to 15 the financial services industry. 16 I thank you for your time and commitment 17 and look forward to bold leadership and 18 comprehensive initiatives from Bank of America that 19 will make its acquisition of Countrywide worthy of 20 broad support. Thank you. 21 MS. BRAUNSTEIN: Thank you very much. Does the 22 panel have any questions? Thank you very much, 23 Reverend Jackson. 24 REVEREND JACKSON: Thank you. 0040 1 MS. BRAUNSTEIN: I request for the next panel 2 to come forward, Dory Rand, Flora johnson, Katie 3 Coombes. 4 Good morning. Welcome. As with the other 5 panels, the time keepers are right here. You'll 6 see the lights go on, the green, the yellow the 7 red, and we would -- I would recognize you and ask 8 you to please start out your statement by stating 9 your name and your organization. And we can start 10 with Ms. Rand. 11 MS. RAND: Good morning. I'm Dory Rand, these 12 are the comments of Matthew Lee, executive director 13 of Inner City Press, Fair Finance Watch. He cannot 14 be here today. 15 His comments are opposing the proposal by 16 Bank of America to acquire Countrywide. While the 17 grounds include not only lending disparities, but 18 also predatory credit card practices, enabling of 19 payday lenders, presumptive violation of the 10 20 percent deposit cap, and money laundering, since 21 this is in Illinois, consider that in the first 22 study of the just released 2007 mortgage lending 23 data, Inner City Press, Fair Finance Watch has 24 identified worsening disparities by race and 0041 1 ethnicity in the higher cost lending of Countrywide 2 and Bank of America, combining these two would only 3 make things worse. 4 In Illinois in 2007 Countrywide confined 5 African Americans to higher cost loans 1.87 times 6 more frequently than whites. If combined with Bank 7 of America and LaSalle, the disparity for African 8 Americans grows to 1.96. The disparity for Latinos 9 combining Countrywide and Bank of American would 10 also increase from 1.31 to 1.36. 11 The U.S. Federal Reserve Board, while 12 still trying to avoid any public comments on or 13 review of the controversial Bear Stearns/JP Morgan 14 Chase bailout, has agreed to hold this public 15 hearing to be continued in Los Angeles April 28 and 16 29. 17 In the State of California in 2007 18 Countrywide confined African Americans to higher 19 cost loans 1.43 times more frequently than whites. 20 If combined with B of A, the disparity for African 21 Americans grows to 1.54. 22 But why no opportunity on the east coast 23 where B of A is headquartered? In Delaware in 24 2007, Countrywide confined African Americans to 0042 1 higher cost loans 1.84 times more frequently than 2 whites. If combined with B of A the disparity for 3 African Americans grows to 1.94. The disparity for 4 Latinos would also increase from 1.29 to 1.32. 5 Nationwide hearings are needed across the 6 nation. B of A in 2007 confined African Americans 7 to higher cost loans 1.88 times more frequently 8 than whites and denied the applications of Latinos 9 1.62 times more frequently than whites. 10 Meanwhile, Countrywide Financial confined 11 African Americans to higher cost loans 1.95 times 12 more frequently than whites and denied the 13 applications of Latinos 1.53 times more frequently 14 than whites. 15 Bank of America continues supporting 16 payday lender Advance America. In July 2004 Bank 17 of America Corp arranged a $265 million credit line 18 for Advance America. Documents Advance America 19 filed with the SEC indicate B of A administered the 20 credit line. Not long after Advance America 21 announced an IPO that raised 195 million. 22 In a 2004 filing to the SEC, Advance 23 America which is the nation's largest payday lender 24 said it wouldn't be as big or successful at 0043 1 corralling borrowers without banks. "We depend on 2 loans from banks to operate our business, if banks 3 decide to stop making loans to companies in the 4 payday cash advance services industry, it could 5 have a material adverse effect on our business." 6 Also in late September 2006 B of A 7 acknowledged that it lax operations allowed South 8 American money launderers to illegally move 9 3 billion through a single Midtown Manhattan 10 branch. 11 Bank of America with the Federal Reserve's 12 complicity has been making a mockery of the 10 13 percent deposit cap which is one of the few 14 consumer protections enacted along with the 15 Interstate Banking Act of 1994. 16 Bank of America is now arguing that the 10 17 percent deposit cap will not prevent its proposed 18 acquisition of Countrywide since Countrywide holds 19 it deposits in a savings and loan, but then the 10 20 percent deposit cap means nothing. An institution 21 could just shift deposits into a savings and loan 22 and keep on buying up other institutions. 23 Countrywide's Angelo Mozilo has pocketed 24 410 million in salary bonuses and stock options 0044 1 gained since 1999, now he stands to cash in with 2 severance if B of A buys Countrywide. 3 Fox News in August 2007 said: The press 4 has come up, Angelo, when times are good you are a 5 savior, now when times are bad you're a predatory 6 lender and you pounce on unsuspecting people, what 7 do you think of that? Mozilo replied: I think 8 it's nonsense, I think it's absolute nonsense. 9 Compare that to the testimony you heard 10 today. Consider that Countrywide's high cost full 11 spectrum unit was called a predator even when times 12 were good. For example, Inner City Press reported 13 in June 2007 that Countrywide Financial -- at 14 Countrywide Financial even upper income blank 15 borrowers got high cost loans 1.92 times more 16 frequently than white borrowers, and note that 17 Countrywide settled charges of its racial 18 disparities in New York in a case brought by the 19 Attorney General's office. 20 While those records are not being 21 produced, Federal Reserve should extend the comment 22 period. For all of these reasons, Inner City Press 23 Fair Finance Watch contends the Federal Reserve 24 Board should not approve Bank of America's 0045 1 application. Thank you. 2 MS. BRAUNSTEIN: Thank you. Ms. Johnson. 3 MS. JOHNSON: Good morning. My name is Flora 4 Johnson. Thank you for letting me speak today. 5 I'm a member of Action Now. We think the 6 merge between Countrywide and Bank of America 7 should not be approved until Countrywide changes 8 how it behaves. 9 I am here today to describe my experience 10 with Countrywide. I work for Jewel Food Stores for 11 23 years as a cashier and front end manager. My 12 life has been a struggle. I have 11 children. My 13 husband and I separated when my youngest was five 14 years old. 15 After he left he didn't provide any 16 support for the children. I have a son with 17 cerebral palsy. I live in a house on the south 18 side of Chicago, 97th and Normal. 19 We bought the house in 1963. I had so 20 little money that over the years my house was sold 21 for taxes three times but I held onto the house by 22 the grace of God. 23 In 1999 I got a home equity loan. I 24 needed the money to pay for insulation for my 0046 1 house, it's a frame house and it wasn't insulated. 2 It was cold in the house, and the gas bill 3 was so high it also reached $900 per month, and 4 when I got the equity loan I used that to pay gas 5 bills, get new windows and doors. 6 The house is about to be sold again, so I 7 used the loan money to pay the taxes. I also used 8 the money to fix my roof which was leaking, and I 9 used the money to pay for care for my son with 10 cerebral palsy. 11 When I got the loan and when I signed the 12 papers, no one told me it was an adjustable loan. 13 I read the papers the best I could, but I didn't 14 see anything where it said that the mortgage was 15 going to change. 16 I didn't know it would change. I didn't 17 have a lawyer to look at the documents. I could 18 not afford a lawyer. 19 The loan company gave me papers to look at 20 the day before, but when I came back to sign the 21 papers, there were more papers I didn't get until I 22 signed, so that means I really didn't read those 23 papers. 24 I was desperate to get the loan, I was so 0047 1 far behind in my bills, my gas had already been 2 shut off. The home equity loan started out at 932 3 a month. I was able to pay that. It was hard. 4 Then my mortgage went up to $1,450.95 a 5 month. I couldn't pay that. Countrywide sent me a 6 payment plan, I was shocked when I got it. 7 I called Countrywide and told the lady 8 that I talked to I couldn't pay that. I said to 9 the woman, can you give me some time to pay. She 10 said, no. I said, well, I can't pay this. She 11 said, I might as well start foreclosure on you now. 12 I said to the lady, it is not even due, 13 today is the 7th, and that was March, today is the 14 7th of March, it's not due till the 17th. She 15 said, if you don't have it now, you won't have it 16 then. 17 I was terribly worried about losing my 18 house because I have a son with cerebral palsy and 19 I had fixed the house where he could get in and out 20 with a lift to lift him up, bathrooms with rods and 21 things where he could use the bathroom, and I was 22 just terribly upset, and people from Countrywide 23 called me constantly. 24 They would say when are you going to get 0048 1 your payment in, you are behind, which I already 2 knew, you know you're in foreclosure. They said I 3 should go to my relatives and get money to pay my 4 mortgage. Well, I don't have that type of family 5 that have money can pay my mortgage and their 6 mortgage, too. 7 Then they say, go to your church. My 8 church is just paying their bills, so they can't 9 pay my mortgage. And they never said anything 10 about making the loan affordable, they didn't do 11 anything to work things out. They just tried to 12 squeeze every dollar out of me dragging me down to 13 the lowest level. 14 I didn't get any help until Action Now, 15 and when -- when I told Susan at Action Now that I 16 was having problems, they were going to foreclose 17 on my house, she said, well, you know, we are 18 having an action on Countrywide at their office in 19 Chicago tomorrow, would you want to join us. I 20 said, I'll meet with bells on, I will be down 21 there. 22 So we went down to Countrywide to their 23 office. Then Countrywide adjusted my loan to make 24 it affordable again. They did it right away, the 0049 1 same day of the protest. My mortgage was changed 2 to a 30 year fixed rate mortgage with a much lower 3 amount to pay each month. But it shouldn't take 4 protests by Action Now to get Countrywide to adjust 5 its loans and keep people in their homes instead of 6 going straight to foreclosure. 7 It's this kind of behavior we want 8 changed. The merge between Countrywide and Bank of 9 America shouldn't be approved unless Countrywide 10 change its practices so that Countrywide works out 11 plans to keep people in their homes and make loans 12 available, affordable instead of going straight to 13 foreclosure. Thank you. 14 MS. BRAUNSTEIN: Thank you. Ms. Coombes. 15 MS. COOMBES: Good morning. My name is Katie 16 Coombes, national field organizer for the National 17 Training Information Center or NTIC. 18 NTIC is here today to strongly oppose the 19 proposed merger between Countrywide and Bank of 20 America. 21 Neither of these institutions should so 22 easily be rewarded. On one hand Countrywide was 23 one of the nation's leaders in creating bad loans 24 but set up millions for foreclosure, and on the 0050 1 other Bank of America is a bank that has 2 historically refused to sign meaningful Community 3 Reinvestment Act agreements with community 4 organizations. 5 NTIC was cofounded in 1972 by the late 6 Gale Cincotta. Many of you know Gale Cincotta, 7 mother of the Community Reinvestment Act. NTIC 8 remains committed to CRA and continues to work with 9 community organizations to use CRA as a tool to 10 bring the much needed credit to our neighborhoods. 11 Although I did not have the opportunity to 12 work with Gale, I know the long history of NTIC and 13 the CRA. Gale, in fact, was known for warning us 14 that banks were going to continue to merge, get 15 bigger, and move further away from the communities 16 they are meant to serve. 17 She also warned us all that the subprime 18 lending products were just loans that were geared 19 to rip us off and would not help people become 20 homeowners. 21 We are now seeing the dreadful impact of 22 all these loans turning into foreclosures. We 23 asked many, many big banks to stop sticking low and 24 moderate income communities interest only 30/27 and 0051 1 20/28 loans that are not affordable before the 2 foreclosure crisis started hitting the news 3 headlines. 4 Unfortunately they listened to corporate 5 headquarters that were enjoying record profits on 6 these loans and continued aggressively making these 7 loans. Maybe the reason banks got away with making 8 these loans is they're located far away from local 9 communities and are not really in touch with what 10 our needs are. 11 Certainly community credit needs are not 12 loans that borrowers cannot afford. For example, 13 in just the first quarter of 2007, Countrywide made 14 more than $9 billion in payment option ARMs. In 15 the same quarter Countrywide made $18 billion in 16 interest only loans. 17 Gale was also known for saying that she 18 thought once CRA was passed banks would be forced 19 to make good loans in moderate and low income 20 communities. 21 We soon found out that we had to push the 22 regulators to hold banks accountable. We took 23 hundreds of community leaders to meet Paul Volcker 24 who was the chairman of the Federal Reserve from 0052 1 1979 to 1987. Leaders from around the country 2 persuaded Volcker that the regulators should be 3 monitoring banks for CRA performance which they had 4 not done to CRA in the past. 5 He agreed, and bank monitoring happened 6 after that. In fact, in the 1980s NTIC held 7 hearings throughout the country with banks, 8 community groups and regulators about the 9 enforcement of CRA. 10 We are forced recently to return to the 11 Federal Reserve on April 14, 2008 to demand that 12 the Fed take action just as quick to help 13 homeowners as they had taken to help Bear Sterns. 14 This Bank of America/Countrywide buyout on 15 the table today is one opportunity for the Fed to 16 hold the industry accountable. 17 I'm testifying on behalf of NTIC and 18 several of our affiliates including the Pittsburgh 19 Community Reinvestment Group which is also here 20 today and working in neighborhoods in Cincinnati 21 who have been urging banks to sign specific CRA 22 pledges to local communities. 23 Specific local commitments, not 24 immeasurable billion dollar goals which Bank of 0053 1 America mentioned earlier today are important as 2 banks move forward and they move further and 3 further from our communities. 4 NTIC does not see any good news with the 5 Bank of America merger and Countrywide. 6 Countrywide has only recently started to work with 7 homeowners and neighborhood groups to the fix bad 8 loans they made. We cannot say the same thing 9 about Bank of America. We can only hope that Bank 10 of America will reverse years of disengagement of 11 their community organizaiton. 12 The mortgage crisis with millions of 13 families losing their homes inevitably reflects on 14 the lender. We must look carefully at how their 15 behavior has fueled the crashing and burning of 16 this industry. 17 In the current fiscal crisis that may well 18 be leading the nation into a recession, many 19 families are in danger of being put out of their 20 homes and need real help and real partners in their 21 struggles, not bigger, less responsive financial 22 entities with a dismal track record of cooperating 23 with communities. 24 Bank of America officials should step up 0054 1 now and pledge both to honor the commitment made by 2 Countrywide to aid every single customer caught in 3 the subprime mortgage mess. 4 If Bank of America wants to demonstrate 5 higher standards and community development they 6 need to live up to the spirit of the Community 7 Reinvestment Act and sign local CRA agreements. 8 NTIC strongly opposes the proposed merger 9 between Countrywide and Bank of America, and the 10 Federal Reserve also must live up to its duty to 11 enforce the Community Reinvestment Act and ensure 12 that banks meet community needs. 13 These mega mergers cannot be given a blank 14 check. The only way the Fed can consider approving 15 this merger and acknowledge the credit needs of the 16 communities is to at a minimum require Bank of 17 America to stop all foreclosures on Countrywide 18 loans until they're modified into 30 year fixed 19 rates that are affordable. Thank you. 20 MS. BRAUNSTEIN: Thank you very much. Any 21 questions for the panel? 22 MS. ROBINSON: I have a question. You said you 23 got your home equity loan in 1999 and then you 24 described the unfortunate conversations with 0055 1 Countrywide. What year was that? 2 MS. JOHNSON: When I talked to Countrywide? 3 MS. ROBINSON: What you were describing as the 4 conversations with Countrywide when you were trying 5 to get them -- 6 MS. JOHNSON: That was March of this year. 7 MS. ROBINSON: And when did they adjust the 8 mortgage? When did you have the protest and they 9 finally agreed to adjust the mortgage? 10 MS. JOHNSON: It was March of this year. 11 MS. ROBINSON: Okay. Same month. Thank you. 12 MS. BRAUNSTEIN: Anything else? Thank you very 13 much. Our next panel. 14 Okay. We'll start this panel, I just now 15 want to remind everybody to -- the time keeper is 16 here, they will let you know when your time is up, 17 and also to ask that everybody clearly state their 18 name and organization at the beginning of their 19 statement, and we will -- excuse me, Bruce, are 20 you -- other people are going to speak for your 21 time? 22 MR. MARKS: Yes. 23 MS. BRAUNSTEIN: Since we don't have your names 24 in the record, could you make sure that you state 0056 1 your names clearly so we can get them for the 2 record? 3 MR. MARKS: Yes. 4 MS. BRAUNSTEIN: Thank you. We'll start with 5 Mr. Sims, though. 6 MR. SIMS: Good morning, panel. My name is 7 Wallace Sims, and I'm the owner of Wally Sims 8 Associates representing BMC Associates of Maywood, 9 Illinois. 10 I'm here in the affirmative regarding this 11 acquisition. As we know Countrywide has been a 12 cancer for the financial society of America. 13 Bank of America as I know it from the time 14 that it was the nation's bank became -- accepted 15 the name Bank of America on that acquisition, we 16 find that Bank of America has been vigilant in the 17 marketplace and with that competitive clean eye for 18 new opportunities in their field especially in the 19 area for African American business to business 20 relationships. 21 The good news is that this acquisition 22 opened a world of possibilities for initiatives and 23 growth. It offers new configurations to make 24 things work. It would define objectives that are 0057 1 important to the American consumers. 2 I am convinced that Bank of America is 3 communicating a different image to the consumer 4 marketplace at large. 5 Bank of America priorities and objectives 6 would yield to the African American business to 7 business opportunities for a greater level. This 8 Bank of America acquisition of Countrywide 9 Financial has been the kind of a mortality to a 10 business that is most valuable to the American 11 populace. It would modify, building on, expanding 12 on that which already exists. It would give more 13 access to minority business. 14 It is simply framed together to be a 15 magnified financial institution for a growth of 16 opportunity to all consumers of the market at 17 large. 18 This will give it bigger and better 19 cornerston. A cornerstone by definition brings two 20 walls together. These walls usually are 21 perpendicular to one another. Each of these walls 22 is given in different direction and has a specific 23 function. The cornerstone joins them altogether. 24 Bank of America and Countrywide form a new and more 0058 1 functional economic behavior no longer two separate 2 entities serving different purposes. 3 This acquisition to the community at large 4 would no longer be two separate institutions 5 serving different purposes. Uniting will form an 6 entirely new structure, one which has more 7 opportunities, strength, power, and potential than 8 the walls held by themselves. 9 Bank of America as the bank of opportunity 10 we believe would give what we believe to be an 11 evolutionary approach such applied to acquisitions 12 by Bank of America with knowledge. 13 They do not project the old or the new but 14 instead keep the best of both, adopting the new 15 ideas to the current methods and business 16 philosophies. 17 We believe that this acquisition to all 18 Americans alike, flexible and adaptive to 19 alternatives, we characterize Bank of America as 20 one with the reputation for trustworthiness and 21 ethical integrity, for confidential service, and 22 for this the financial structure so sound and 23 applied by Bank of America to the African American 24 business to business relationship will be 0059 1 multiplied, thereto we sign and endorse this 2 acquisition. Forget the things that are behind. 3 Bank of America is bank of opportunities. Thank 4 you. 5 MS. BRAUNSTEIN: Thank you. Ms. Logue. 6 MS. LOGUE: Thank you. My name is Trinita 7 Logue, and I am president of IFF formerly Illinois 8 Facilities Fund, a certified community development 9 financial institution working in Illinois, Iowa, 10 Missouri, and Wisconsin, and we will soon move into 11 Indiana. 12 We finance real estate for nonprofit 13 corporations located in or serving low income 14 communities such as health clinics, child care 15 centers, shoulders, food pantries, and other human 16 services. We also provide a range of support 17 services and real estate consulting to these and 18 other nonprofits. 19 Our total assets just topped 150 million 20 and we are growing rapidly. Almost two-thirds of 21 our loan capital comes from banks through CRA loans 22 and investments including Bank of America. 23 My organization has no direct involvement 24 in the home mortgage crisis. As you know, as you 0060 1 can tell our loans are more what you would call 2 commercial loans and we have no particular 3 knowledge about Countrywide other than the 4 information available in both industry and popular 5 press. 6 I believe, however, that it is important 7 that Bank of America should acquire Countrywide and 8 manage the crisis that has been caused by 9 Countrywide and others and has the potential to 10 bring financial ruin to so many individuals and 11 families. 12 We are concerned, however, that the 13 magnitude of this crisis will distract Bank of 14 America from many other priorities including 15 building a better relationship with the Chicago 16 metro area community which is an important priority 17 due to its recent acquisition of LaSalle Bank. 18 As you know, LaSalle Bank's commitment to 19 corporate civic leadership and community 20 involvement was visible and tangible in many ways. 21 Bank of America has very quickly moved 22 toward not only continuing but increasing this 23 commitment, however, the bank is only at the very 24 beginning of this effort and has a long way to go. 0061 1 We look forward to working with Bank of 2 America as it reaches a higher level of commitment 3 and sustains it over time, but it is not an 4 either/or situation. 5 Bank of America has the responsibility to 6 manage many economic and social priorities, at the 7 same time to acquire Countrywide with all its 8 problems and the ongoing investigations of its 9 practices and also to transform its role in this 10 community to one that reflects its size and the 11 size complexity and needs of the Chicago metro area 12 market. 13 There is no silver lining for the many 14 individuals and families who have or will lose 15 their homes. 16 Responsibility must be shared by many, but 17 we all know that Bank of America is among the giant 18 institutions that must shoulder a large share of 19 the burden to make sure that the terrible lessons 20 translate into real progress rather than fear of 21 community lending. 22 They share this responsibility because of 23 their size and their history. The CDFI industry 24 can benefit we all know from greater assistance and 0062 1 attention as we, too, take bold steps to gain 2 access to the capital markets for community 3 development investments. 4 Bank of America has the ability to help us 5 strengthen bridges with mainstream financial 6 markets and to do it in a way that eliminates any 7 chance of the type of crisis we now have with 8 subprime mortgages. 9 To reduce uncertainty around community 10 development investments, the CDFI industry needs 11 help in finding ways for appropriate risks and 12 pricing models to be developed that will take us to 13 the capital markets on a consistent basis. 14 Capital providers such as Bank of America 15 can lead the effort to strengthen working 16 relationships with the CDFI industry to develop a 17 richer understanding of our activities. 18 I'm confident that the expertise found at 19 Bank of America coupled with the community 20 development finance industry can move the industry 21 in the right direction to increase capital to low 22 and moderate income communities and individuals 23 with appropriate oversight and leadership. 24 We have seen Bank of America moving in 0063 1 this direction in Chicago and we urge that this 2 continue and grow. 3 Just as increased transparency will be 4 required if Bank of America acquires Countrywide, 5 accountability is the most important component of 6 success in all CRA activities, particularly with 7 these global institutions. 8 I recommend that together we establish new 9 models for community accountability as one of many 10 changes that emerge from this crisis. Thank you. 11 MS. BRAUNSTEIN: Thank you very much. 12 Mr. Marks. 13 MR. MARKS: Hello. My name is Bruce Marks, I'm 14 the CEO of the Neighborhood Assistance 15 Corporation America. 16 Before I talk -- I want to talk about 17 solutions today, so before I do that, if I can 18 ask -- we have a lot of people here who have -- who 19 have mortgages and are at risk of foreclosures, so 20 if I can ask the people to stand up who have an at 21 risk mortgage and are at risk of foreclosure. 22 So, everybody, thank you for coming. So 23 what you see, clearly there's huge numbers out 24 there of people across the board, hard working 0064 1 people who are at risk of foreclosure through no 2 fault of their own because they have a mortgage 3 that was structured to fail. 4 Let's talk about solutions. Through the 5 NACA program, we have $10 billion that has been 6 committed that provides the best mortgage 7 opportunity for people -- hard working people who 8 in the industry -- who the industry considers to be 9 subprime borrowers, but when you provide a prime 10 loan, meaning a loan that requires no down payment, 11 requires no closing costs, that does not require 12 perfect credit but has a 30 year fixed term, one 13 percent below market, and today's rate is 5.25 14 percent, what happens to those borrowers, they 15 become prime borrowers, and that's the reality. 16 We have destroyed the myth that you have 17 to compensate for someone's low credit score or 18 someone's lack of assets by providing an 19 unaffordable subprime or predatory loan, and the 20 biggest partner that we have in that agreement is 21 Bank of America, so that's on the purchase side. 22 On the home save side, people who are at 23 risk of foreclosure, we have an agreement with not 24 just Countrywide but with others, but the biggest 0065 1 one is with Countrywide where they will restructure 2 loans based on what the homeowner can afford. That 3 means that you look at someone's net income, 4 required liability payments, required monthly 5 expenses, you back into a mortgage payment that 6 that homeowner can afford over the long term. 7 And we've done a lot of those loans out 8 there, and this applies not just -- this applies to 9 all of the Countrywide mortgages that they service. 10 So now we're able to go back and we're 11 able to make those loans affordable and over the 12 long term because the agreement says that they will 13 restructure those over a 30 year fixed rate. 14 So there are solutions out there. The key 15 is to make those solutions not just through NACA, 16 but to make those the standard, and that's what we 17 hope and we expect the Bank of America acquisition 18 of Countrywide to do. 19 But I want to turn over the remaining time 20 that I have to two -- to two very special people 21 who -- one on my left, Carmen, she -- just not for 22 me saying we provide the best home ownership for 23 working people, Carmen can say it in her own words. 24 Carmen. 0066 1 MS. BROOKS: Hi. My name is Carmen, and it is 2 true, I closed about three weeks ago, I didn't 3 have -- there was no down payment, no closing cost, 4 no prepayment penalty, and they provided me with an 5 attorney, and my interest rate was 4.75 percent, 6 and I purchased a home for 150,000 in Joliet, 7 Illinois. 8 MR. MARKS: And if I can turn it over to 9 Fernando who on the home save side, Fernando had a 10 Countrywide mortgage, and also Nancy is going to 11 translate. 12 THE INTERPRETER: Hello, my name is Nancy, and 13 I'm a bilingual housing counselor for the NACA 14 program. 15 Fernando is one of our members that had a 16 negative and balloon mortgage with Countrywide that 17 would adjust to 115 percent of the original 18 principle. 19 He took out a $300,000 mortgage and his 20 payment was over $3200, and it was restructured to 21 a fixed rate loan at a fixed rate interest rate, 22 and I'm also Fernando's translator. 23 MR. AVILLA: Hello. My name is Fernando 24 Avilla. He always had his mortgage with 0067 1 Countrywide and we have it now. 2 Since he's been into the program, his 3 interest rate now is 3.50 fixed for the remaining 4 term of the loan, and his mortgage payment went 5 from $3200 to $2100 including escrow and made it 6 affordable for him to keep his home. 7 MR. MARKS: Is there anything else you want to 8 say? 9 MR. AVILLA: He has tried to look for other 10 solutions through other banks and through other 11 brokers and he went to visit five other banks and 12 brokers before he came to NACA. 13 And it wasn't through an ad -- and through 14 something that was published in a newspaper, he 15 came in, knew about the organization that provided 16 solutions for the homeowners. Thank you. 17 MS. BRAUNSTEIN: Thank you very much. 18 MR. MARKS: So what I would like to end with is 19 there is these solutions out there both on the 20 purchase side so you can really make -- to 21 transform how lending can get done going forward 22 and on the home save side. 23 So the two players that we're talking 24 about today have provided those real solutions out 0068 1 there in a comprehensive way, now we got to make 2 that the national standard. Thank you very much. 3 MS. BRAUNSTEIN: Okay. Thank you. The panels 4 have questions. Alicia. 5 MS. WILLIAMS: Yes. Can you tell me how long 6 the agreement has been in place with the B of A and 7 also how many people you have helped? 8 MR. MARKS: B of A on the purchase side, that's 9 been in place since 1995, and tens and tens of 10 thousands of homeowners have gone through the 11 program, and our performance is the best in the 12 country both prime and subprime. 13 So we have shown that when you provide a 14 prime loan to what the industry considers a 15 subprime borrower, they become a prime borrower and 16 perform better than any other program out there. 17 MS. WILLIAMS: So do you have like numbers for 18 2006 and 7 at this point that you can share? 19 MR. MARKS: I don't have it on the top of my 20 head, but one of things that was clear is that we 21 have lost a lot of business, a lot of loans over 22 the last four years because a lot of lenders out 23 there were saying they were going to qualify people 24 for $100,000 more than what we knew they could 0069 1 afford. 2 They would have an initial interest rate 3 which was even lower than a 30 year fixed, one 4 percent below market, and the fact of the matter 5 is, you know, people went to those major 6 institutions, we did not compromise our standards, 7 they're out of business, we're growing. 8 We have 38 offices around the country, 9 we'll be doubling in size this year, and we've 10 become the national standard on both the purchase 11 side and on the home save side. 12 MS. BRAUNSTEIN: Any questions? Okay. Thank 13 you very much to this panel. Next panel is 14 Heddy Ratner, Debbie Dixon, and Raul Raymundo. 15 All right. Just once again to state that 16 our time keepers are here, the green light, yellow 17 light means two minutes, and then red light stop, 18 and also just to remind you again, please state 19 your name and your organization at the beginning of 20 your statement. And we'll start with Ms. Ratner. 21 MS. RATNER: I'm Heddy Ratner, I'm co-president 22 of the Women's Business Development Center, and I 23 thank you for the opportunity to support and 24 endorse Bank of America's acquisition of 0070 1 Countrywide and on Bank of America's commitment to 2 economic opportunity issues to assist minority and 3 women, small business community of the Chicago 4 metropolitan area, as well on Bank of America's 5 support of community development and its leadership 6 on economic development and their commitment to the 7 letter and the spirit of community reinvestment. 8 My organization, Women's Business 9 Development Center, and in collaboration with other 10 minority business organizations represent thousands 11 of women and minority business owners in the 12 Chicagoland area. 13 Our organization is involved in Bank of 14 America's continuing investment into low and 15 moderate income families, businesses, and 16 neighborhoods, and specifically in its efforts to 17 provide access to credit in those communities. 18 The Women's Business Development Center 19 has had positive firsthand experience with Bank of 20 America and its previous incarnations since the 21 inception of our organization founded in 1985. 22 The WBDC provides counseling, 23 entrepreneurial training, financial assistance, 24 business and strategic planning, marketing, 0071 1 procurement assistance, and assistance with loans 2 to startup, emerging, and maturing businesses. 3 Our organization is now the oldest and 4 largest and the most comprehensive women's business 5 assistance center in the United States. Bank of 6 America has been our partner since 1988 in economic 7 and community development providing support for our 8 organization and its programs, loans to our 9 clients, participation as a lender in our women's 10 business bank loan program, and participation in 11 our annual entrepreneurial women's conference since 12 1991. 13 Several years ago the Women's Business 14 Development Center and Bank of America began a 15 wonderful partnership to provide business 16 development, financial assistance to low and 17 moderate income Hispanic communities. 18 WBDC with the support of Bank of America 19 is making our successful child care and business 20 assistance programs available in English and 21 Spanish. 22 These innovative new business programs 23 bring information and services, counseling and 24 entrepreneurial training, credit advice and 0072 1 counseling, financial assistance as well as 2 self-employment opportunities through economically 3 disadvantaged communities. In 2001 I was honored 4 to be the recipient of the Bank of America 5 community leadership award. 6 In 2006 and 2007 Bank of America asked me 7 to help select honorees in neighborhood excellence. 8 Bank of America continues to be in leadership 9 development with high school students with 10 scholarships for college for deserving students and 11 to nonprofit leaders who have gone above and beyond 12 to public service. 13 Also in 2007 Bank of America was the host 14 and sponsor of a Women of Color Forum in 15 conjunction with the Women's Business Development 16 Center and Center for Women's Business Research. 17 Our recommendations are we look to the 18 merger of these two major institutions to increase 19 their commitment to community and economic 20 development and to diversity and leadership in 21 employment policies and in the procurement and 22 purchasing practices of the bank. 23 Small business lending and low and 24 moderate income communities and loans to minority 0073 1 and women owned businesses would be enhanced with 2 the collection of gender and race based lender data 3 that has been available for housing through HMVA 4 and has not been available for small business. 5 We propose that Bank of America would 6 voluntarily collect gender and race based 7 information to help develop the most successful 8 policies and programs to enhance the growth of 9 small business lending as well as mortgages in our 10 communities. 11 We look to Bank of America to be the 12 precedence center and lead national efforts in 13 changing Regulation B. 14 This is a timely window of opportunity. 15 Although our organization and hundreds of community 16 economic development organizations agree that the 17 requirements of gender and race based commercial 18 lending date is necessary for policy and program 19 development, we would like to see the participation 20 of major banks in this effort as well. 21 We at the Women's Business Development 22 Center support the merger of Bank of America with 23 Countrywide. Thank you for the opportunity to 24 present today. 0074 1 MS. BRAUNSTEIN: Thank you. Ms. Dixon. 2 MS. DIXON: Yes. My name is Debbie Dixon, and 3 I'm the associate director of Neighborhood Housing 4 Services of Chicago. 5 First I would like to also say thank you 6 for the opportunity to share these comments with 7 this panel and members of this hearing. 8 Neighborhood Housing Services of Chicago 9 is a nonprofit housing organization with more than 10 30 years experience in creating and preserving home 11 ownership in the City of Chicago. 12 Since 1975 NHS has served 164,000 clients, 13 invested 388 million in Chicago neighborhoods, and 14 created 3,000 new homeowners and counting. 15 Bank of America is a 20 year partner of 16 NHS on community reinvestment initiatives in 17 Chicago. 18 One of the ways Bank of America currently 19 partners with NHS is by investing in NHS's hundred 20 million dollar loan pool. This source of funds 21 enables NHS to make home purchase improvement and 22 refinance loans available to low and moderate 23 borrowers at affordable fixed rates. 24 By making credit available this way, Bank 0075 1 of America creates significant investment in 2 Chicago's low and moderate income neighborhoods. 3 Bank of America's staff also provides personal 4 leadership to NHS in our efforts to create and 5 maintain sustainable home ownership. 6 For example, B of A president, David 7 Rudis, serves as co-chair of the NHS trustee 8 committee, and then with that, senior vice 9 president is an active long-time member of the NHS 10 Board of Directors and currently serves as 11 secretary. 12 NHS appreciates the time and expertise 13 these industry leaders provide to our work. An 14 assessment of Bank of America's acquisition of 15 Countrywide must take into consideration Bank of 16 America's sizeable capacity and enthusiastic 17 willingness to respond to the foreclosure issue 18 through significant loss mitigation efforts. 19 Bank of America has demonstrated that its 20 loss mitigation staff can move cases forward in a 21 timely manner and can offer meaningful option to 22 borrowers. 23 Furthermore, NHS believes that Bank of 24 America would integrate Countrywide's business into 0076 1 a corporate culture that favors responsiveness to 2 trouble homeowners. 3 And, finally, Bank of America has a track 4 record for testing innovative solutions to the 5 foreclosure problem. 6 Bank of America's long standing commitment 7 to community development issues and investment in 8 the foreclosure work of nonprofits such as NHS 9 makes B of A a strong candidate to acquire 10 Countrywide. 11 NHS believes Bank of America will provide 12 Countrywide with the stability, financial 13 resources, and access to a network of institutions 14 committed to community reinvestment. 15 These hearings place important attention 16 on the needs of our communities and specifically 17 the resources they need to be successful. Thank 18 you for this opportunity to testify. 19 MS. BRAUNSTEIN: Thank you very much. 20 Ms. Reyes. 21 MS. REYES: Good morning. My name is Guacolda 22 Reyes. I'm the deputy director of The Resurrection 23 Project. 24 The Resurrection Project is a 0077 1 non-for-profit, 17 years all non-for-profit working 2 on the communities of Pilsen, Little Village, and 3 Back of the Yards in Chicago producing affordable 4 rental housing and also promoting home ownership. 5 I appreciate this opportunity to provide 6 comments to the Board of Governors of the Federal 7 Reserve regarding Bank of America's proposal to 8 acquire Countrywide Financial Corporation. 9 As the deputy director of The Resurrection 10 Project, we would like to express our support to 11 this recent announcement, and it is our belief that 12 it would provide much needed stability to our 13 troubled housing market and to many communities 14 feeling the devastating impact of escalating 15 foreclosure rates. 16 Since 1990 The Resurrection Project has 17 been working to create healthy communities by 18 building and preserving affordable housing. Our 19 work in Chicago's growing Latino population has 20 produced hundreds of homeowners and leveraged over 21 151 million in community reinvestment. 22 And now today with foreclosure rates at an 23 all time high and projected to continue to 24 increase, the work that we have done over the years 0078 1 to build wealth and create asset for our families 2 is being threatened. 3 Today, as you all know, the demand for 4 foreclosure counseling has increased dramatically 5 and more and more homeowners find themselves in 6 danger of losing their homes. 7 Left alone with no intervention from Bank 8 of America, Countrywide is very likely to go 9 bankrupt resulting in a scenario that would further 10 undermine the mortgage industry and the confidence 11 of families in buying homes that we still seeing 12 coming through our doors. 13 In supporting Bank of America's 14 acquisition of Countrywide, we would like to see 15 Bank of America put forward a plan for any 16 Countrywide mortgage holders at risk of 17 foreclosure. This means to create real sustainable 18 solutions for families that allow them to stay in 19 their homes for long term. 20 I'm working primarily in partnership with 21 HUD certified counseling agencies such as ours and 22 many others probably in this room. 23 Furthermore as a result of its acquisition 24 of Countrywide, Bank of America will become the 0079 1 nation's mortgage lender leader and hence it should 2 be proactive in creating again sustainable credit 3 worthy and affordable mortgages for working 4 families. 5 For many communities like ours 6 experiencing record high rates of foreclosures this 7 is critical to be addressed. Thank you again for 8 this opportunity. 9 MS. BRAUNSTEIN: Thank you very much. 10 Questions from the panel? Okay. Then thank you 11 very much. 12 At this point we're going to take a 13 fifteen minute break and we will reconvene at 14 twenty after. 15 (Short break.) 16 MS. BRAUNSTEIN: We're reconvening, please. 17 Okay. We're going to start with our next panel. 18 And do we have everybody here? Okay. 19 We have our time keepers there, please 20 keep an eye out for the time keeper, and please 21 state your name and your organization at the 22 beginning of your statement, and we'll start with 23 Ms. Donoghue. 24 MS. DONOGHUE: Thank you for having me on the 0080 1 panel today. I am Mary Donoghue, housing counselor 2 at the North Side Community Federal Credit Union. 3 Our credit union serves the low and 4 moderate income population in northeast Chicago 5 with traditional banking services and products 6 specifically designed for this population such as 7 our payday alternative loans, our New American 8 loans and our housing counseling program. 9 We began our housing counseling program a 10 year and a half ago. What began as a program aimed 11 at helping low and moderate income renters become 12 homeowners has quickly turned into a largely 13 foreclosure intervention counseling program. 14 As a counselor I meet with clients one on 15 one, assess their hardship and ability to repay a 16 mortgage and then assist homeowners by negotiating 17 a loan modification or forbearance -- or repayment 18 plan with their servicer. 19 Of my clients facing foreclosure, 20 45 percent of them have loans that adjusted within 21 the first three years. Many of these clients 22 simply need a fixed loan at a competitive rate to 23 be able to stay in their homes. 24 As the foreclosure crisis worsens, housing 0081 1 counseling agencies see banks responding with more 2 willingness to provide loan modifications. This is 3 a good sign. 4 I'm here today to ask that if Bank of 5 America acquires Countrywide Financial, it will 6 agree to increase the number of staff in its loss 7 mitigation department, retrain current Countrywide 8 foreclosure counseling staff and formally commit to 9 work with counseling agencies to find solutions for 10 homeowners facing foreclosure. 11 Countrywide is notorious among housing 12 counselors as the worse servicer to work with in 13 the industry. 14 I would like to tell you a story about one 15 particular case. My client, we'll call her Susan, 16 is typical of the North Side Credit Union member. 17 She lives on the south side of Chicago, and she 18 commutes to the north side for work. 19 One day last November she called the 20 credit union to get a loan. It turn out she wanted 21 a loan in order to pay the upfront costs associated 22 with the prepayment plan that Countrywide had 23 recently sent her. 24 Our loan officer referred her to the 0082 1 housing counseling program instead. Susan 2 purchased her home fourteen years ago with her 3 husband. With both incomes they could afford the 4 mortgage. 5 When they got a divorce, Susan could no 6 longer afford the payments on her own. She fell 7 behind, and she did what she thought was the only 8 option for saving her home, she filed for 9 Chapter 13 bankruptcy. 10 During the bankruptcy she moved into a 11 cheaper rental unit and found a tenant to live in 12 her home to help pay the mortgage. When the 13 bankruptcy was discharged she was dealt another 14 blow, her tenant stopped paying the rent, and 15 although Susan tried to work things out, she ended 16 up evicting the tenant. 17 She lost over $8,000 in the process. At 18 this point Susan moved back in and tried to set up 19 a repayment plan with Countrywide to get back on 20 track. 21 When I met her she was already eight 22 months behind on her mortgage. Right away we began 23 calling Countrywide. It took more than ten calls 24 and numerous e-mails over three days to finally get 0083 1 in touch with the helpful customer service 2 representative. I told this representative that 3 every time I called the workout negotiator's 4 extension I was transferred to a customer service 5 representative rather than the negotiator's 6 voicemail. 7 This representative informed me that 8 Countrywide had gotten rid of voicemail for workout 9 negotiators. I mentioned to her that I never 10 received replies to my e-mails. The representative 11 told me that although the workout negotiators can 12 read the e-mails I send them, they cannot respond 13 to them. 14 Therefore as an advocate working on behalf 15 of my client I have an incredibly difficult time 16 reaching the very negotiator with whom I need to 17 speak. In Susan's case she could have avoided a 18 repayment plan if we had been able to reach the 19 negotiator quickly. 20 It took one month, however, to reach the 21 actual workout negotiator working on her case and 22 another month before Countrywide was able to 23 produce a new payment plan. As these months 24 passed, however, a payment plan ceased to be an 0084 1 option. 2 Susan's budget could handle repaying eight 3 missed payments over 36 months but not ten missed 4 payments. We moved to the loan modification 5 department, and once again encountered a negotiator 6 who did not answer the phone, have voicemail, or 7 reply to e-mails. 8 Again we communicated in a convoluted 9 manner where we both left messages with a customer 10 service representative. This surprisingly did 11 result in a loan modification, yet under no 12 circumstances should this process take three to 13 four months to complete. 14 Both my client and Countrywide would be 15 better served if a loss mitigation solution could 16 have been negotiated in a more efficient manner, 17 therefore, I have two recommendations for Bank of 18 America should it acquire Countrywide Financial. 19 No. 1, Bank of America should hire and 20 train an adequate staff to provide loss mitigation 21 solutions for delinquent borrowers. 22 Bank of America should retrain Countrywide 23 loss mitigation staff to work by a much higher 24 standard. 0085 1 In addition Bank of America should hire 2 and train new staff to meet the increasing demand 3 for loss mitigation solutions. This includes 4 efficiently moving customers through the various 5 workout options to find the best solution for each 6 case. 7 In particular, if clients have adjustable 8 rate mortgages, they need to be fast tracked to a 9 loan modification and skip the possibility of a 10 repayment plan. 11 No. 2, Bank of America should provide 12 training for housing counselors covering its loss 13 mitigation procedures. 14 This training should allow HUD housing 15 counselors to personally meet with workout 16 negotiators in loss mitigation department. 17 It is vital that counselors establish 18 these contacts so that together we can quickly find 19 solutions for delinquent borrowers. Thank you. 20 MS. BRAUNSTEIN: Thank you very much. 21 Ms. Rand. 22 MS. RAND: Good morning. I'm Dory Rand, 23 supervising attorney for community investment at 24 the Sargent Shriver National Center on Poverty Law. 0086 1 Shriver Center is a national law and 2 policy center that takes action to end poverty 3 through policy development, communications, 4 advocacy, and litigation. 5 As part of our national agenda, we 6 champion civil rights and racial justice, 7 preservation of affordable housing, and building 8 and protecting assets for financial stability and 9 growth. 10 We neither support nor oppose the proposed 11 acquisition but we do have serious concerns about 12 the potential negative impact of the proposed 13 acquisition on the growing racial wealth gap 14 dwindling affordable housing stock and precarious 15 state of consumer protection. 16 My comments focus on Bank of America's CRA 17 performance and the effect of the acquisition on 18 resources and Countrywide's predatory lending 19 practices and Bank of America's response. 20 I want to acknowledge that I have 21 benefited in the past from receipt of a Bank of 22 America grant. I'm aware that B of A has made 23 substantial grants to many nonprofits in Chicago 24 and throughout the country, and I hope that such 0087 1 grants will continue and increase in the future. 2 The most recent CRA exam for B of A was 3 based on the time period ending in December of 4 2001. How can the Federal regulators provide 5 meaningful oversight of one of the largest banks in 6 the country with such outdated information? 7 The CRA exam does not include, for 8 example, the fact that B of A is banking the 9 largest payday lender in the country, Advance 10 America, thereby facilitating the trapping of 11 millions of consumers and endless cycles of death. 12 The Shriver Center recommends more 13 frequent CRA exams and more detailed data 14 collection including loan modification data, 15 information on the affordability of its retail 16 products and services, and information on the 17 impact of its support of payday lending on 18 borrowers. 19 The Shriver Center supports the 20 recommendations of Woodstock and CRA coalition 21 calling for ongoing meetings between B of A and 22 community groups to monitor and discuss progress on 23 community reinvestment, mortgage lending, and 24 retail services. 0088 1 B of A's recent acquisitions of Fleet 2 Boston and LaSalle Bank resulted in elimination of 3 thousands of jobs. According to the Boston Globe, 4 B of A eliminated over 16,000 jobs after it 5 acquired Fleet outsourcing many of them overseas. 6 According to American Banker, LaSalle 7 acquisition will result in elimination of 4,000 8 jobs including 2500 in Illinois. 9 The Shriver Center is concerned that if 10 B of A follows through with elimination of 4,000 11 LaSalle jobs and more at Countrywide it will not 12 have sufficient resources to address the problems 13 caused by Countrywide's predatory lending and other 14 community concerns. 15 We support North Side and Woodstock and 16 others calls for maintaining adequate staffing and 17 training including multilingual and culturally 18 competent staff. 19 Countrywide has a record across the 20 country for making high risk, high cost loans and 21 for creating significant disparities by race. 22 According to the FFI June 1, 2007 report, 23 for Countrywide home loans, the affiliate in 24 Chicago, African Americans were 1.81 times more 0089 1 likely than were whites in Chicago to receive high 2 cost loans. 3 The Shriver Center is concerned that the 4 Federal regulators have paid insufficient attention 5 to these racial disparities which reflect 6 violations of our neighbor's civil rights. 7 The unfair pricing of loans in our 8 communities of color exacerbate the already 9 significant racial wealth gap, decreases the supply 10 of affordable housing, and threatens to prolong 11 cycles of intergenerational poverty. 12 For example, in yesterday's Crain's 13 Chicago Business section on the foreclosure 14 fallout, Juan Rivera of Lucha said for Latino and 15 African American families, the equity would have 16 been used to send their kids to college or to start 17 businesses in the community, now that equity is 18 completely lost. 19 Bank of America must take aggressive steps 20 to competently handle the fallout from Countrywide 21 and B of A's high cost loans including extensive 22 community outreach, loan modifications to 23 affordable 30 year fixed rate loans, adequate 24 multilingual staffing for loan modifications and 0090 1 significant funding and training of nonprofit and 2 bank staff to assist with homeowner counseling. 3 Bank of America must be held accountable 4 for the lending practices of Countrywide that are 5 under investigation by the attorney general of 6 Illinois and other states. 7 In addition, we support the Chicago Rehab 8 Network's recommendations on steps needed to 9 preserve affordable rental housing. 10 Thank you for the opportunity to make 11 these comments. 12 MS. BRAUNSTEIN: Thank you very much, 13 Ms. Rand. Mr. Feltner. 14 MR. FELTNER: Good morning. My name is Tom 15 Feltner, I'm the policy and communications director 16 of the Chicago based Woodstock Institute, a 17 research and policy development organization and a 18 convener of the Chicago CRA coalition, an 19 association of community organizations working to 20 increase community reinvestment activity in the 21 Chicago metropolitan region. 22 This acquisition raises several concerns 23 which Woodstock feels must be adequately addressed 24 before the merger is approved by the Federal 0091 1 Reserve Board which I respectfully request that the 2 Federal Reserve Board require Bank of America to 3 have a public action plan in place and rigorously 4 examine the ability of that plan to resolve the 5 following issues before approving the acquisition. 6 No. 1, Bank of America must have a public 7 action plan in place to aggressively modify problem 8 Countrywide loans into 30 year fixed rate loans; 9 Discussions with housing counselors in the 10 Chicago region have indicated that for many 11 Countrywide borrowers, a modification to a fixed 12 rate 30 year loan would represent the best chance 13 to avoid default and foreclosure. 14 In addition reports showed as many as one 15 in three Countrywide borrowers were improperly 16 placed into subprime loans despite credit scores or 17 other factors that would have qualified them for 18 lower cost prime mortgage loans. 19 An aggressive loan modification strategy 20 targeted to borrowers who currently or potentially 21 may have problems affording their mortgages would 22 best serve both the interest of the borrowers and 23 the bank. 24 No. 2, Bank of America must commit to 0092 1 ongoing meetings between senior bank staff and 2 community groups to monitor and discuss progress 3 and provide data on loan modifications, community 4 reinvestment, mortgage lending, and retail 5 services. 6 No. 3, Bank of America must maintain 7 existing staffing levels dedicated to identifying 8 problem borrowers and working with them to stay in 9 their homes. 10 In the past Bank of America has taken 11 steps to cut costs immediately after a merger has 12 been approved including the dramatic reduction of 13 staff at the acquired institution. 14 If Bank of America is expected to absorb a 15 significant amount of problem mortgages after the 16 acquisition of Countrywide, multilingual staff must 17 be in place to implement a meaningful foreclosure 18 prevention strategy. 19 Evidence from one local housing counselor 20 in the Chicago region has shown that while 21 Countrywide mortgages make up about 7 percent of 22 the regional market, Countrywide counseling cases 23 make up about 20 to 25 percent of their overall 24 case load. A dramatic reduction in staff is 0093 1 certain to exacerbate this program. 2 Bank of America should be accountable for 3 Countrywide's lending practices particularly those 4 currently under investigation. Countrywide's 5 lending practices have come under the intense 6 scrutiny of the Illinois Attorney General for 7 alleged racial steering and other discriminatory 8 practices. 9 Countrywide is also under investigation by 10 the U.S. Trustee for improperly handling mortgage 11 payments, charging unwarranted fees and improperly 12 calculating escrow. 13 Recognizing that Countrywide has a 14 considerable number of pending investigations, Bank 15 of America must be accountable for Countrywide's 16 violations and proactively work with the incoming 17 members of Countrywide's management to eliminate 18 the causes of these violations. 19 Woodstock Institute and the CRA coalition 20 look forward to learning more about Bank of 21 America's long-term plan to help Countrywide 22 borrowers in distress and address these four 23 concerns. 24 MS. BRAUNSTEIN: Thank you very much. 0094 1 Mr. Jackson. 2 MR. JACKSON: Thank you, and welcome to 3 Chicago. My name is Kevin Jackson, I'm with the 4 Chicago Rehab Network. 5 The network is a coalition of over 30, 40 6 organizations for 30 years, all nonprofits 7 committed to affordable housing either as advocacy 8 organizations or as the community development 9 corporations in this city, and together they have 10 been responsible for over 10,000 units of rental 11 housing production. 12 As Chicago's leading coalition of 13 nonprofit community development corporations, we 14 are interested in sharing the best opportunity for 15 the people and communities throughout metro Chicago 16 who require affordable housing. 17 Bank of America's leadership in lending 18 and investment will be measured in large part by 19 their actions related to the foreclosure crisis and 20 the directly related need for affordable rental 21 housing. 22 Let me provide a quick snapshot. We just 23 released a fact book update for what happened 24 between 2000 and 2005 as well as between 2005, 0095 1 2006. What you've seen is that 2000 incomes across 2 Chicago as -- across the country was at the highest 3 ever. In five years, the decrease was ten percent 4 in income to whereas the housing cost in Chicago 5 increased by over 65 percent for detach for sale. 6 At that same five-year period we lost 7 71,000 units of rental housing. In the year 2008 8 January, we lost a thousand homeowners to 9 foreclosure in the City of Chicago, and in February 10 it was approaching 1700 before the month was done. 11 So what we have is a collision happening 12 in terms of people being moved out of one housing 13 type into another at the very time when losing that 14 housing. 15 I mentioned the 71,000 number, it was from 16 2000 to 2005. In 2005 to 2006, the census status 17 shows us another 10,000 came off line of rental 18 housing units. 19 2000 to 2005, to put it in perspective, 20 that's over 12 percent of the rental stock for this 21 city, 600 percent increase in the City of Chicago 22 alone and people paying over $2,000 in mortgages. 23 So I'll continue with my testifying, I'm 24 going to not try to repeat everything because we're 0096 1 in agreement with what you've heard here with my 2 fellow panelists. 3 Bank of America's pending merger with 4 Countrywide could either benefit hundreds of 5 thousands or further decimate their financial 6 future. 7 In acquiring Countrywide, Bank of America 8 will become responsible for more than $9 million 9 new customers. Many of these customers are faced 10 with the threat of foreclosure. 11 We are concerned about Bank of America's 12 plan to purchase the troubled Countrywide because 13 Countrywide's unbridled business practices and 14 lowered mortgage lending standards paved the way 15 for this crisis. 16 Bank of America not only stands to acquire 17 the largest mortgage lender and servicer in this 18 nation but numerous lawsuits and default mortgages 19 as well. 20 Given the leadership of Bank of America, 21 we are concerned that Countrywide's bad lending 22 practices are ruining the dreams of thousands, Bank 23 of America has the opportunity to rebuild them. 24 In particular, as the people have 0097 1 mentioned, the Rehab Network's biggest concern is 2 going to be on rental housing stock. We will 3 detail actions that can remedy households in 4 foreclosure. 5 But many households will need to enter the 6 rental market, and for that reason we ask that Bank 7 of America create a product line to meet the needs 8 of Chicago's rental portfolio which has been 9 mid-sized loans. 10 On the Federally assisted portfolio, we 11 need Bank of America's leadership in providing 12 financing to multi-layered financing deals where 13 housing assistant payment contracts are involved. 14 Any policies which exclude these projects 15 from access to loan products are policies which 16 work against the national, local tide of efforts to 17 preserve existing affordable rental stock. 18 In fact, I would like to underscore the 19 need for innovative loan products for rental with 20 particular attention and favorable rates for rental 21 preservation. 22 In summary, we recommend that Bank of 23 America create a product line to meet the needs of 24 Chicago's rental portfolio which has been mid-sized 0098 1 loans;. 2 Initiate a system to transfer bank owned 3 properties in Illinois to municipalities and/or 4 non-profit developers who can rehab, recycle homes 5 into habitable affordable uses; 6 Initiate an immediate foreclosure 7 moratorium on all mortgage loans in Bank of America 8 and Countywide's portfolios including those that 9 are currently being serviced; 10 Modify loans for borrowers in danger of 11 losing their homes to a fixed interest rate of no 12 more than six percent for 30 years; 13 Meet semiannually with the Chicago CRA 14 coalition and senior Back of America community 15 reinvestment mortgage lending and retail staff to 16 evaluate investment impacts and explore product 17 adjustments and maintain or increase the level of 18 philanthropic giving to the community involvement 19 field. 20 Bank of America has the opportunity to 21 rebuild the broken dreams of Countrywide borrowers, 22 your leadership on this important issue is needed 23 now more than ever. 24 Thank you for your attention and support 0099 1 with this important issue. 2 MS. BRAUNSTEIN: Thank you very much. Any 3 questions for the panel? 4 MS. WILLIAMS: Dory, you talked a little bit 5 about more loan collection data, so could you tell 6 me what you were thinking in that regard? 7 MS. RAND: I believe I mentioned more data on 8 loan modification so that we can see how Bank of 9 America is handling these refinancing into 10 hopefully 30 year fixed mortgages of the predatory 11 Countrywide loans. 12 MS. WILLIAMS: Okay. And so what specifically 13 would you like them to report out in that regard? 14 MS. RAND: There's a number of things they 15 could include in terms of the number of loans 16 modified, the terms of the loans, how quickly they 17 were modified after receiving a request for a 18 modification, racial, gender breakdowns in terms of 19 how the loans were modified to see if they're being 20 done on a fair basis. Other panelists have other 21 suggestions. 22 MR. FELTNER: I think it's also important to 23 recognize there are lots of different types of 24 modifications. 0100 1 Obviously we're more concerned with 2 modifications that reduce the principal, that 3 reduce the interest rates rather than modifications 4 that would recapitalize interest or simply extend 5 the repayment plan. 6 MS. WILLIAMS: Thank you. 7 MS. BRAUNSTEIN: Thank you very much. Will the 8 next panel come forward, please? That would be 9 Michael Shea, Peter Gagliardi, Lee Beaulac, and 10 Judy Kennedy. 11 Just a reminder to the panel, the time 12 keeper is right there, and you'll see the little 13 box with the lights on it, and also please start 14 your statement, please, with your name and your 15 organization. And we'll start with Michael Shea. 16 MR. SHEA: Good afternoon. Thanks for the 17 opportunity to be here. My name is Michael Shea, 18 I'm executive director of ACORN Housing. 19 I'm speaking on behalf of the members of 20 the community group ACORN as well as ACORN Housing 21 Corporation. 22 ACORN Housing has had a partnership with 23 Bank of America for sixteen years. During that 24 time our partnership has produced over 100,000 0101 1 first time home buyers. It's resulted in very 2 innovative underwriting for first time home buyers. 3 We're here to support the merger of Bank 4 of America of Countrywide because we've seen over 5 the last sixteen years Bank of America's 6 willingness to provide a leadership role in making 7 affordable mortgage credit available to low and 8 moderate income communities and people of color. 9 It's a long history we have with B of A 10 that we're proud of. Bank in 1991, 1992 after the 11 last great credit crunch we faced after the savings 12 and loans went bust, Bank of America stepped 13 forward and made billions of dollars in commitments 14 to low and moderate income lending. To get out 15 they adopted many of the available underwriting 16 features even though it meant that they have the 17 portfolio of those loans which they did for 18 decades. 19 In the mid 1900s -- I'm sorry, the mid 20 1990s when the Republicans in Congress were 21 attempting to eliminate the Community Reinvestment 22 Act, Bank of America was the only major lender that 23 came to Congress to speak at congressional 24 hearings, sat at a panel with community members in 0102 1 support of strengthening the Community Reinvestment 2 Act. 3 Back in the early part of this decade when 4 the subprime lending crisis was starting to 5 explode, Bank of America sat down with ACORN 6 Housing, other community groups, listened to us as 7 we told them about the abuses that were taking 8 place through their subprime mortgage lender, 9 Nations Credit. 10 They went back, they did some analysis, 11 and as a result Bank of America exited completely 12 the subprime lending market, left it to the others 13 that saw the quick money, and as a result Bank of 14 America did much better in recent years than those 15 other lenders. 16 And then recently executives from Bank of 17 America have come forward and have suggested that 18 the only way we're going to be getting out of this 19 crisis that we're currently in is if the government 20 steps in, buys large packages of mortgages so that 21 they can be restructured in a way that would allow 22 them to be affordable to the homeowners that are 23 theirs so the homeowners can be saved. 24 Bank of America has also recenly stepped 0103 1 forward and provided millions of dollars of funding 2 to housing counseling agencies who are attempting 3 to work with people to save their homes even though 4 Bank of America did not make those loans that were 5 abusive and are leading the foreclosures. 6 I wish I could say that the kind of 7 leadership that Bank of America has provided over 8 the last few years was duplicated -- over the last 9 sixteen years is duplicated by the Federal Reserve. 10 But the fact is the Federal Reserve more 11 than anybody has been asleep at the switch. We're 12 in this crisis currently because the Federal 13 Reserve failed to regulate, failed to listen, and 14 with the exception of the great late Ed Gramlich 15 didn't do anything to try to curb predatory 16 lending, that's why we're in the mess we are 17 currently. 18 It's our great desire that the Federal 19 Reserve take steps to find a moral compass as we 20 move forward to force loan servicers to do long 21 term loan modifications to save people's homes. 22 Thank you. 23 MS. BRAUNSTEIN: Thank you. Mr. Gagliardi. 24 MR. GAGLIARDI: Good morning. My name is Peter 0104 1 Gagliardi, and I've served as the executive 2 director of HAP, Inc., a regional nonprofit housing 3 agency based in Springfield, Massachusetts for the 4 past 17 years. 5 Prior to that I served for four years on 6 the staff of the Massachusetts Executive Office of 7 Communities for Development, and that service 8 followed 13 years and a number of positions at 9 Rural Housing Improvement, Inc., in Winchendon, 10 Massachusetts. 11 Currently I'm serving on the Board of 12 Directors of the Housing Partnership Network, the 13 Massachusetts Housing Investment Corporation, the 14 Massachusetts Nonprofit Housing Association, and 15 National Rural Housing Coalition. 16 And recently I was honored to be appointed 17 to the Massachusetts Home Mortgage Finance Agency 18 Advisory Committe by Governor Deval Patrick. 19 We're a regional nonprofit housing 20 partnership serving 43 cities and towns in Hampton 21 and Hampshire counties in Massachusetts, a region 22 encompassing all of the Springfield, Massachusetts 23 metropolitan area. 24 We've been in business for some 35 years 0105 1 and have a staff of about 100 people, and we 2 operate a wide variety of housing programs 3 including those that educate first time home 4 buyers. 5 We recently received a grant from the 6 Massachusetts Division of Banks to create and 7 operate the Western Massachusetts Foreclosure 8 Prevention Center, a collaboration of 15 nonprofit 9 and municipal entities. 10 The City of Springfield alone had more 11 than 1,000 foreclosure options in 2007. If you're 12 from Detroit that may not sound like a lot, but 13 Springfield is not a huge city, and that's a 14 disaster. This is nearly four times the level of 15 2005, and the number appears to be climbing much 16 higher in 2008. 17 And we're still in the process of 18 repairing the damage done by a wave of foreclosures 19 in the 1990s. We're inundated now with yet another 20 wave. And on this morning's walk, the young lady 21 in the green hat from Action Now told me just how 22 serious the problem is here in Chicago, and I took 23 note of that. 24 One of our major lines of business is home 0106 1 ownership education and counseling. Bank of 2 America has consistently been our leading private 3 sector partner in this initiative. 4 Its predecessor Fleet Bank was 5 instrumental in launching our home ownership effort 6 nearly 15 years ago, and that partnership continues 7 today. This does include Bank of America financial 8 support of our home ownership counseling and 9 education. 10 As a consequence of our partnership with 11 the bank, more than 8700 people from our region 12 have completed our accredited first time home buyer 13 education program. 14 Those who have been education and 15 counseled are less likely to be victims in the type 16 of lending that has led to the current foreclosure 17 crisis, and our anecdotal data from working with 18 people facing foreclosures confirms that. 19 Bank of America has been a leading lender 20 this program statewide and has provided a wide 21 variety of mortgage products that have served the 22 need of our program gradually. 23 We've established over the past 15 years 24 that Bank of America as well as other regulated 0107 1 lenders have successfully served the low and 2 moderate income and minority households of our 3 region providing appropriate products that allow 4 our home buyers to succeed. 5 It's our belief that Bank of America's 6 stewardship of Countrywide will bring the bank's 7 understanding of positive community impact to this 8 major lender further adding to the resources 9 available to low and moderate income communities. 10 We expect that this will enhance our 11 partnership with Bank of America leading to 12 responsible lending that will benefit low and 13 moderate income families and communities in our 14 service area. 15 We support Bank of America's acquisition 16 of Countrywide Financial Corporation. Thank you. 17 MS. BRAUNSTEIN: Thank you. Mr. Beaulac. 18 MR. BEAULAC: Good morning. My name is Lee 19 Beaulac, I'm the senior vice president with 20 community and economic development at Rural 21 Opportunities, ROI. 22 ROI is based in Rochester. We're a 38 23 year old organization, non-for-profit community 24 development corporation providing services to farm 0108 1 workers and to other low and moderate income people 2 across seven different states and Puerto Rico, and 3 we deploy our services and capital through 74 local 4 offices throughout that region. 5 ROI has developed or preserved over 10,000 6 units of affordable housing valued at over half a 7 billion dollars. Our CDFI, The Enterprise Center 8 has helped placed over $60 million in small and 9 micro business financing and 350 small and micro 10 business enterprises. 11 I am a member of the Bank of America's 12 National Community Advisory Council, I also serve 13 on the executive committee of the National Rural 14 Housing Coalition, and I'm the current chair of the 15 Board of Directors of the National Community 16 Reinvestment Coalition in Washington. 17 To begin I want to express my appreciation 18 to the Federal Reserve Bank for having made a 19 decision to hold these hearings. 20 It's clear to us that many changes in the 21 American finance system have been allowed to take 22 place without the benefit of careful and thoughtful 23 analysis and discussion and that the impact of some 24 of these changes on local communities have not been 0109 1 adequately considered. 2 It is critically important to America's 3 communities that the Federal Reserve Bank carry out 4 its mandate, and I think the words are to assess 5 the convenience and needs of the communities to be 6 served by institutions proposing to merge or 7 acquire other financial institutions. 8 Today, however, I'm speaking on behalf of 9 ROI. From our perspective as an organization 10 that's focused a great deal of attention on rural 11 economic development, we generally oppose banking 12 mergers and a consolidation in the lending 13 industry. 14 In our view rural communities are usually 15 better served by local financial institutions which 16 have employees who are more in tuned with those 17 rural communities and better able to meet the 18 credit needs. 19 Also from our perspective, consolidation 20 of the banking industry has reduced competition in 21 the market and has often disrupted the flow of 22 credit and capital to certain local business 23 sectors, particularly natural resource based 24 industries like timber and agriculture and other 0110 1 agriculturally related enterprises. 2 However, to their great credit, Bank of 3 America has realized the degree to which this is a 4 problem for small business lending, and they have 5 begun a rural initiative designed to give credit 6 needs in smaller markets, and to that end they have 7 made substantial donations to, and have made a ve