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Finance and Economics Discussion Series
The Finance and Economics Discussion Series logo links to FEDS home page Who Uses Electronic Banking? Results from the 1995 Survey of Consumer Finances
Arthur B. Kennickell and Myron L. Kwast

Abstract: This study uses the 1995 Survey of Consumer Finances to examine households' use of technologies, including electronic means, to carry out transactions at a financial institution and to gain information for making saving and borrowing decisions. Household use of various technologies is correlated with household income, financial assets, age, and years of education. Results suggest that relatively new electronic technologies are used by relatively few households, and that household use of electronic sources of information for financial decisionmaking is barely off the ground.

Keywords: Banks, banking, electronic, households, technology, information

Full paper (178 KB PDF)

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Last update: August 4, 1997