Keywords: Banks, banking, electronic, households, technology, information
Abstract: This study uses the 1995 Survey of Consumer Finances to examine
households' use of technologies, including electronic means, to carry
out transactions at a financial institution and to gain information
for making saving and borrowing decisions. Household use of various
technologies is correlated with household income, financial assets,
age, and years of education. Results suggest that relatively new
electronic technologies are used by relatively few households, and
that household use of electronic sources of information for financial
decisionmaking is barely off the ground.
Full paper (178 KB PDF)
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Last update: August 4, 1997