Contacting Federal Agencies ESPAÑOLFor information on filing a complaint about a bank, savings and loan, or credit union, contact one of the following federal agencies, depending on the type of institution you bank at. State-chartered banks that are members of the Federal Reserve System Federal Reserve Consumer Help PO Box 1200 888-851-1920 (Phone) www.FederalReserveConsumerHelp.gov See How to File a Consumer Complaint About a Bank. State-chartered banks that are not members of the Federal Reserve System Federal Deposit Insurance Corporation Consumer Response Center (877) 275-3342 (toll free) Finance companies, stores, auto dealers, mortgage companies, and credit bureaus Federal Trade Commission Consumer Response Center - 240 (877) 382-4357 (toll free) Federally chartered credit unions (those with "federal" in the name) National Credit Union Administration Office of Public and Congressional Affairs (800) 755-1030 For state-chartered credit unions, contact your state’s regulatory agency. National banks (banks with "national" in the name or "N.A." after the name) and federal savings associations Office of the Comptroller of the Currency Customer Assistance Group (800) 613-6743 E-mail: [email protected] |