Table C.1. Do you or does your spouse/partner currently have some type of bank or credit union account such as a checking, savings, or money market account? Percent, except as noted
Q1
Refused
0.3
Yes
87.0
No
12.7
Number of respondents
2,925
Table C.2. Have you or your spouse/partner ever had some type of bank or credit union account such as a checking, savings, or money market account? Percent, except as noted
Q2
Refused
1.2
Yes
30.5
No
68.3
Number of respondents
233
Table C.3. Have you used a prepaid debit card in the past 12 months?
Q4a
Refused
0.1
Yes
19.8
No
80.1
Number of respondents
2,925
Table C.4. Have you sent a remittance in the past 12 months? Percent, except as noted
Q5
Refused
0.3
Yes
7.4
No
92.3
Number of respondents
2,925
Table C.5. In the past 12 months, have you used a money order, check cashing service, pawn shop loan, auto title loan, paycheck advance/deposit advance, or a payday loan? Percent, except as noted
Q5a
Refused
0.3
Yes
16.7
No
83.0
Number of respondents
2,925
Table C.6. What are the three main ways you (or your spouse/partner) interact with your bank or credit union when you use your accounts? Use number 1 for most often, 2 for 2nd most often, 3 for 3rd most often used. Percent, except as noted
Q16
1
2
3
Refused/no rank
0.8
6.8
16.9
ATM/cash machine
30.0
25.1
17.7
A teller in person at a branch
25.9
24.6
23.9
Mail
1.8
4.1
7.7
Phone - talking or using touchtone service
2.2
8.6
12.2
Over the Internet using a computer/tablet
30.0
20.6
12.0
Mobile phone app, mobile web browser, or SMS/text message
7.5
8.7
7.4
Family member, friend, or neighbor does the banking for me
1.5
1.4
2.0
Other
0.4
0.3
0.3
Number of respondents
2,685
Table C.7. Have you visited a bank branch and spoken with a teller or a bank employee in the past 12 months? Percent, except as noted
Q6
Refused
0.2
Yes
87.3
No
12.5
Number of respondents
2,685
Table C.8. In the past month, about how many times have you visited a branch and spoken with a teller or a bank employee? If none enter "0".
Q7
Refused (percent)
0.3
Total respondents with zero uses (percent)
23.3
Mean number of uses (at least one use)
2.9
Median number of uses (at least one use)
2.0
Number of respondents
2,389
Table C.9. Which of the following best describes the location of your bank or credit union branch that you typically visit when you need to speak with a teller or bank employee? Percent, except as noted
Q8
Refused
0.2
I visit a branch close to my home, work, school, or other place I go to frequently
85.0
I must go out of my way or travel for a while to visit a branch
7.0
I am not able to visit a branch because my bank does not have a branch in my area
2.3
I do not need to visit a branch
5.5
Number of respondents
2,685
Table C.10. About how long does it take you to travel to the branch you typically visit (one way)?
Q9
Refused (percent)
0.2
Mean number of minutes
10.3
Median number of minutes
8.0
Number of respondents
2,484
Table C.11. Have you used an ATM for any banking transactions in the past 12 months? Percent, except as noted
Q10
Refused
0.2
Yes
75.2
No
24.6
Number of respondents
2,685
Table C.12. In the past month, about how many times have you used an ATM for banking transactions? If none enter "0".
Q11
Refused (percent)
0.6
Total respondents with zero uses (percent)
15.0
Mean number of uses (at least one use)
3.9
Median number of uses (at least one use)
3.0
Number of respondents
1,977
Table C.13. Which of the following best describes the location of the ATM that you typically use for banking transactions? Percent, except as noted
Q12
Refused
0.4
I use an ATM close to my home, work, school, or other place I go to frequently
75.0
I must go out of my way or travel for a while to access the ATM
4.0
I am not able to use an ATM for banking transactions because there is not an ATM in my area
0.6
I do not use an ATM
20.0
Number of respondents
2,685
Table C.14. About how long does it take you to travel to the ATM you typically use (one way)?
Q13
Refused (percent)
0.5
Mean number of minutes
8.4
Median number of minutes
5.0
Number of respondents
2,073
Table C.15. Have you used telephone banking in the past 12 months, either with a land-line phone or your mobile phone? Percent, except as noted
Q14
Refused
0.3
Yes
32.7
No
67.0
Number of respondents
2,685
Table C.16. In the past month, about how many times have you used telephone banking to access your account? If none enter "0".
Q15
Refused (percent)
0.3
Total respondents with zero uses (percent)
27.1
Mean number of uses (at least one use)
3.8
Median number of uses (at least one use)
2.0
Number of respondents
815
Table C.17. Do you currently have regular access to the Internet, either at your home or outside your home (e.g., at school, work, public library, etc.) that is not provided by GfK, formerly Knowledge Networks? Percent, except as noted
Q17
Refused
0.4
Yes
88.0
No
11.6
Number of respondents
2,925
Table C.18. Which of the following best describes how easy it is for you to access the Internet on a desktop, laptop, or tablet (e.g., iPad)? Percent, except as noted
Q18
Refused
1.4
Access is almost always available
83.5
Access is not always available, but is available at locations that are convenient for me (e.g., home, work, school)
11.1
Access is available only at locations that require extra effort or planning to get to
4.0
Number of respondents
2,925
Table C.19. Have you used online banking on a desktop, laptop, or tablet (e.g., iPad) computer in the past 12 months? Percent, except as noted
Q19
Refused
0.6
Yes
73.7
No
25.7
Number of respondents
2,685
Table C.20. In the past month, about how many times have you used online banking on a desktop, laptop, or tablet (e.g., iPad) computer? If none enter "0".
Q20
Refused (percent)
0.1
Total respondents with zero uses (percent)
5.0
Mean number of uses (at least one use)
9.1
Median number of uses (at least one use)
5.0
Number of respondents
2,026
Table C.21. Do you own or have regular access to a mobile phone (cell phone)? Percent, except as noted
Q21
Yes
86.8
No
13.2
Number of respondents
2,925
Table C.22. Is your mobile phone a smartphone? Percent, except as noted
Q22
Refused
0.3
Yes
70.9
No
28.8
Number of respondents
2,603
Table C.23. Which type of smartphone do you have? Percent, except as noted
Q23
Android
47.7
BlackBerry
1.1
iPhone
44.1
Windows Mobile
1.8
Amazon Fire
0.3*
Other
3.2
Don't know
1.9
Number of respondents
1,775
* Fewer than 10 responses were received for this option.
Table C.24. How confident are you in your ability to understand and navigate the technology and features of your mobile phone? Percent, except as noted
Q24
Refused
0.5
Very confident
54.0
Somewhat confident
33.5
Not confident
12.0
Number of respondents
2,603
Table C.25. Do you password protect your smartphone? Percent, except as noted
Q25
Refused
0.6
Yes
69.2
No
30.2
Number of respondents
1,775
Table C.26. Which of the following best describes how easy it is for you to access the Internet on your mobile phone through either WiFi or a wireless network (3G, 4G, LTE)? Percent, except as noted
Q27
Refused
0.7
Access is almost always available
63.0
Access is not always available, but is available at locations that are convenient for me (e.g., home, work, school)
9.1
Access is available only at locations that require extra effort or planning to get to
1.3
Access is not available
7.4
I do not need access to the Internet on my mobile phone
18.6
Number of respondents
2,603
Table C.27. Does your bank or credit union offer mobile banking? Percent, except as noted
Q28
Refused
0.4
Yes
74.0
No
4.1
Don't know
21.5
Number of respondents
2,437
Table C.28. Have you used mobile banking in the past 12 months? Percent, except as noted
Q29
Refused
1.2
Yes
38.7
No
60.1
Number of respondents
2,437
Table C.29. Do you plan to use mobile banking in the next 12 months? Percent, except as noted
Q30
Definitely will use
1.2
Probably will use
9.8
Probably will not use
45.4
Definitely will not use
43.7
Number of respondents
1,584
Table C.30. Using your mobile phone, have you done each of the following in the past 12 months? Percent, except as noted
Q32
No/refused to all
46.6
Downloaded your bank's mobile banking app on your
mobile phone
30.2
Checked an account balance or checked recent transactions
44.9
Made a bill payment using your bank's online banking website or banking app
21.0
Received an alert (e.g., a text message, push notification, or e-mail) from your bank
28.5
Transferred money between your bank accounts
26.8
Transferred money from your bank account to another person
10.4
Deposited a check to your account electronically using your mobile phone camera
20.1
Located the closest in-network ATM or branch for your bank
20.2
Number of respondents
2,437
Note: This question was asked of those with a mobile phone and a bank account and includes those who did not identify themselves as having used mobile banking in the previous 12 months.
Table C.31. In the past month, about how many times have you personally used mobile banking?
Q33
Refused (percent)
3.5
Total respondents with zero uses (percent)
6.4
Mean number of uses (at least one use)
10.0
Median number of uses (at least one use)
5.0
Number of respondents
829
Table C.32. When did you start using mobile banking? Percent, except as noted
Q34
Refused
5.1
In the last 6 months
14.6
6 to 12 months ago
11.6
1 to 2 years ago
27.6
More than 2 years ago
36.3
I don't remember
4.7
Number of respondents
829
Table C.33. What was the main reason why you started using mobile banking when you did? Percent, except as noted
Q35
Refused
0.1
I got a smartphone
32.5
My bank started offering the service
19.8
There is no bank branch or ATM near my home or work
3.5
I became comfortable with the security of mobile banking
5.7
I liked the convenience of mobile banking
34.6
To receive fraud alerts or check my account for fraudulent transactions
0.9*
Other (please specify):
3.1
Number of respondents
829
* Fewer than 10 responses were received for this option.
Table C.34. Have you made a mobile payment in the past 12 months? Percent, except as noted
Q36
Refused
0.7
Yes
21.7
No
77.6
Number of respondents
2,603
Table C.35. Using your mobile phone, have you done each of the following in the past 12 months? Percent, except as noted
Q37
No/refused to all
64.5
Transferred money directly to another person's bank or other financial account within the United States (e.g., Paypal account)
10.8
Send a remittance (used to send money to relatives or friends living outside the U.S through WesternUnion, USPS SureMoney, etc.)
2.2
Received money from another person's bank or other financial account (e.g., Paypal account)
9.9
Paid for a product or service at a store (including at gas pumps and for restaurant meals)
12.9
Paid for parking, a taxi, or public transit using an app
4.8
Paid bills online through a mobile web browser or app
19.7
Made a payment using a text message (including charitable donation by text message)
2.8
Used an app to receive loyalty or reward points
12.0
Made an online or in-app purchase (e.g., from amazon.com or bestbuy.com)
20.9
Number of respondents
2,603
Note: This question was asked of those with a mobile phone and includes those who did not identify themselves as having used mobile payments in the previous 12 months.
Table C.36. In the past month, about how many times have you used your mobile phone to make any type of mobile payment? If none please enter "0".
Q38
Refused (percent)
1.6
Total respondents with zero uses (percent)
26.6
Mean number of uses (at least one use)
4.9
Median number of uses (at least one use)
3.0
Number of respondents
455
Table C.37. When you have used your mobile phone to pay for something at a store in the past 12 months, have you used your phone in each of these different ways? Percent, except as noted
Q39
No/refused to all
57.8
Waved or tapped my mobile phone to pay at check out (e.g., Google Wallet or Apple Pay)
11.6
Scanned a barcode or QR code using your mobile phone to make a mobile payment (e.g., Starbucks app)
28.6
Used a mobile app that doesn't require tapping the phone to pay at check out or scanning a barcode to pay for a purchase (e.g., Square Wallet)
18.6
Other
1.7
Number of respondents
283
Table C.38. In the past month, about how many times have you used your mobile phone to pay for a product or service at a store? If none please enter "0".
Q40
Refused (percent)
12.0
Total respondents with zero uses (percent)
50.1
Mean number of uses (at least one use)
4.7
Median number of uses (at least one use)
3.0
Number of respondents
283
Table C.39. When making mobile payments, which of the following payment methods do you use? Percent, except as noted
Q41
Refused
2.0
Credit card
51.2
Debit card
55.0
Prepaid debit card
7.6
Bank account
40.7
Charge to your phone bill
4.2
Account at a non-financial institution (e.g., PayPal)
15.4
Other
3.1
Number of respondents
455
Table C.40. Have you used any of the following mobile payment services in the past 12 months? Percent, except as noted
Q42
Refused
42.3
Starbucks mobile payments
10.9
Google Wallet
9.0
Square Wallet
1.6*
Apple Pay
4.9
Deluxe eCheck
0.9*
Amazon Firefly
2.9*
CardNav
1.1*
PayPal
43.1
LevelUp
0.8*
Dwolla
0.0
Softcard
0.6*
Tabbedout
0.0
Number of respondents
428
* Fewer than 10 responses were received for this option.
Table C.41. When did you start using mobile payments? Percent, except as noted
Q43
Refused
2.5
In the last 6 months
15.9
6 to 12 months ago
13.1
1 to 2 years ago
20.9
More than 2 years ago
25.6
I don't remember
21.9
Number of respondents
455
Table C.42. What was the main reason why you started using mobile payments when you did? Percent, except as noted
Q44
Refused
4.5
I got a smartphone
33.7
The ability to make mobile payments became available
15.5
I became comfortable with the security of mobile payments
8.7
I liked the convenience of mobile payments
29.1
A store I visit started offering the service
2.3
To take advantage of loyalty or rewards points and discounts
2.6
Other (please specify):
3.5
Number of respondents
455
Table C.43. Please tell us if each of the reasons below are why you do not use mobile banking. Percent, except as noted
Q45
No/refused to all
4.8
I'm concerned about the security of mobile banking
62.1
My banking needs are being met without mobile banking
85.8
I don't see any reason to use mobile banking
73.0
The mobile phone screen is too small
39.4
I don't have a smartphone
32.3
My bank charges a fee for using mobile banking
6.5
I don't do the banking in my household
12.5
I don't trust the technology
34.3
It's too difficult to use mobile banking
19.9
Number of respondents
945
Table C.44. You mentioned that security was one of your top concerns with mobile banking; which one of the following security aspects are you most concerned with? Percent, except as noted
Q46
Refused
0.5
My phone getting hacked
17.1
Someone using my phone without permission to access my account
4.1
Someone intercepting my data
22.3
Losing my phone or having my phone stolen
8.9
Malware or viruses being installed on my phone
1.8
Companies misusing my personal information
2.0*
All of the above
42.9
Other (please specify):
0.4*
Number of respondents
600
* Fewer than 10 responses were received for this option.
Table C.45. Assuming that the concerns that you have about using mobile banking were addressed, would you be interested in doing any of the following activities with your mobile phone? Percent, except as noted
Q47
Refused
0.5
Download your bank's mobile banking app
21.3
Check an account balance or check recent transactions
32.2
Make bill payments using your bank's online banking website or app
14.9
Receive alerts (e.g., text message, push notification, or e-mail) from your bank
19.3
Deposit a check electronically using your mobile phone camera
17.4
Transfer money between your bank accounts
20.3
Transfer money from your bank account to another person
11.3
Locate the closest in-network ATM or branch for your bank
18.2
None, I don't want to use mobile banking
59.2
Number of respondents
945
Table C.46. You mentioned that your bank does not offer mobile banking or you are not sure if your bank offers it. If your bank or credit union were to offer mobile banking, would you be interested in doing any of the following activities with your mobile phone? Percent, except as noted
Q48
Refused
0.3
Download your bank's mobile banking app
8.1
Check an account balance or check recent transactions
15.0
Make bill payments using your bank's online banking website or app
6.2
Receive alerts (e.g., text message, push notification, or e-mail) from your bank
7.1
Deposit a check electronically using your mobile phone camera
6.7
Transfer money between your bank accounts
6.6
Transfer money from your bank account to another person
3.4
Locate the closest in-network ATM or branch for your bank
6.9
None, I don't want to use mobile banking
79.0
Number of respondents
650
Table C.47. Please tell us if any of the reasons below are why you do not use mobile payments. Percent, except as noted
Q49
No/refused to all
8.4
I'm concerned about the security of mobile payments
59.4
It's easier to pay with cash or a credit/debit card
75.3
I don't see any benefit from using mobile payments
59.4
The places I shop don't accept mobile payments
23.2
I don't have the necessary feature on my phone
37.0
I don't trust the technology
41.0
It's difficult or time consuming to set up or use
mobile payments
31.0
I don't need to make any payments or someone else pays
the bills
23.4
I don't really understand all the different mobile
payment options
31.2
Number of respondents
2,137
Table C.48. You mentioned that security was one of your top concerns with mobile payments; which one of these security aspects are you most concerned with? Percent, except as noted
Q50
Refused
0.2
My phone getting hacked
13.1
Someone intercepting my payment information or other data
20.7
Losing my phone or having my phone stolen
10.0
Malware or viruses being installed on my phone
1.7
Companies misusing my personal information
2.7
All of the above
51.0
Other (please specify):
0.6*
Number of respondents
1,286
* Fewer than 10 responses were received for this option.
Table C.49. Assuming that the reason(s) why you do not currently use mobile payments was addressed, would you be interested in doing any of the following activities with your mobile phone? Percent, except as noted
Q51
Refused
1.0
Making payments to another person (e.g., friend, relative, babysitter) within the United States
11.2
Transferring money to someone in another country
4.3
Using my mobile phone to pay for purchases at a store
17.7
Paying for parking, a taxi, or public transit using an app
12.3
Paying bills online through a mobiel web browser or app
15.0
Using your mobile phone as a "virtual wallet" to replace some cards in your wallet
12.5
Making an online or in-app purchase (e.g., from amazon.com or bestbuy.com)
14.7
Receiving money from another person's bank or other financial account (e.g., Paypal account)
11.6
Receiving/using coupons and/or reward points on your phone
19.8
None, I don't want to use mobile payments
65.5
Number of respondents
2,137
Table C.50. You indicated that you have not made a mobile payment in a store in the last 12 months. Do you plan to use your mobile phone to make a payment in a store in the next 12 months? Percent, except as noted
Q52
Refused
0.2
Definitely will use
3.6
Probably will use
11.2
Probably will not use
37.7
Definitely will not use
47.2
Number of respondents
2,300
Table C.51. How safe do you believe people's personal information is when they use mobile banking? Percent, except as noted
Q53
Refused
0.9
Very safe
6.7
Somewhat safe
33.6
Somewhat unsafe
24.7
Very unsafe
19.0
Don't know
15.1
Number of respondents
2,603
Table C.52. How safe do you believe people's personal information is when they use a mobile phone to pay for a purchase at a store? Percent, except as noted
Q54
Refused
0.9
Very safe
5.2
Somewhat safe
29.7
Somewhat unsafe
27.8
Very unsafe
21.0
Don't know
15.4
Number of respondents
2,603
Table C.53. Would you like to or do you already use your mobile phone for any of the following purposes? Percent, except as noted
Q55
Refused
I already
do
I would like to
I am
unlikely
to
Track your finances, purchases
or expenses
1.0
28.5
13.2
57.2
Organize, track and store gift cards, memberships, loyalty and reward points
1.2
13.3
19.3
66.3
Compare prices when shopping
1.2
29.7
24.3
44.8
Receive and manage discount offers and coupons
1.1
23.0
25.5
50.3
Receive offers and promotions based on your location
1.2
17.5
23.8
57.5
Number of respondents
2,603
Table C.54. I am willing to allow my mobile phone to provide my location to companies I shop with regularly so that they can offer me discounts, promotions, or services based on where I am. Percent, except as noted
Q56
Refused
1.1
Strongly agree
6.2
Agree
33.5
Disagree
32.9
Strongly disagree
26.4
Number of respondents
1,775
Table C.55. I am willing to allow my mobile phone to provide personal information such as my sex, age, friends, and shopping history to companies I shop with regularly so that they can offer me targeted discounts, promotions, or services. Percent, except as noted
Q57
Refused
1.0
Strongly agree
3.4
Agree
19.4
Disagree
37.0
Strongly disagree
39.3
Number of respondents
1,775
Table C.56. Have you ever used your mobile phone to comparison shop over the Internet while at a retail store? Percent, except as noted
Q58
Refused
0.9
Yes
46.5
No
52.6
Number of respondents
1,775
Table C.57. Have you ever used a barcode scanning app on your mobile phone while shopping at a retail store to find the best price for an item? Percent, except as noted
Q59
Refused
0.8
Yes
32.8
No
66.4
Number of respondents
1,775
Table C.58. Has using your mobile phone to compare prices while you were shopping at a retail store ever changed where you made your purchase? Percent, except as noted
Q61
Refused
0.4
Yes
68.6
No
31.0
Number of respondents
894
Table C.59. Have you ever scanned a QR code (similar to a barcode) in a retail store, newspaper, magazine, or billboard advertisement to obtain information about a product on your mobile phone? Percent, except as noted
Q60
Refused
1.2
Yes
30.8
No
68.0
Number of respondents
1,775
Table C.60. Have you ever used your mobile phone to browse product reviews or get product information while shopping at a retail store? This could be done by, for example, googling the product on your mobile browser or scanning a QR code. Percent, except as noted
Q62
Refused
1.4
Yes
42.2
No
56.5
Number of respondents
1,775
Table C.61. Has reading product reviews on your mobile phone while shopping at a retail store ever changed which item you ended up purchasing? Percent, except as noted
Q63
Refused
0.1
Yes
78.7
No
21.3
Number of respondents
712
Table C.62. In the past 12 months, have you used your mobile phone to check your account balance or available credit before making a large purchase? Percent, except as noted
Q64
Refused
0.2
Yes
63.4
No
36.4
Number of respondents
798
Table C.63. Thinking of the most recent time that you checked your account balance or available credit before making a large purchase, did you decide not to buy that particular item because of the amount of money left in your account or the amount of your available credit? Percent, except as noted
Q65
Refused
0.7
Yes
53.1
No
46.2
Number of respondents
462
Table C.64. You previously mentioned that you receive text message, push notification, or e-mail alerts from your financial institution. Do you receive each of the following kinds of alerts? Percent, except as noted
Q66
Refused
1.9
Low balance
42.4
Payment due
32.8
Saving reminders
4.6
Fraud
32.2
Credit card balance
14.7
Deposit or withdrawal
36.7
Statement available notification
39.7
Other
7.1
Number of respondents
629
Table C.65. Thinking of the most recent low-balance alert you received, which of the following actions did you take after receiving the alert? Percent, except as noted
Q67
Refused
0.2
Transferred money into the account with the low balance
from another account
41.0
Deposited money into the account with the low balance
29.7
Reduced my spending
28.2
None of the above
20.2
Number of respondents
256
Summary Statistics for Demographics
Table C.66. Summary statistics for demographics: Full sample
Weighted
Unweighted
Mean
Standard deviation
Mean
Standard deviation
Age
47.0650
17.2240
52.3371
16.9816
Male
0.4824
0.4998
0.5183
0.4998
Female
0.5176
0.4998
0.4817
0.4998
18-29
0.2140
0.4102
0.1323
0.3389
30-44
0.2532
0.4349
0.1993
0.3996
45-60
0.2684
0.4432
0.2882
0.4530
Ages over 60
0.2644
0.4411
0.3802
0.4855
Less than high school
0.1237
0.3293
0.0646
0.2459
High school degree
0.2963
0.4567
0.2745
0.4464
Some college
0.2874
0.4526
0.2868
0.4524
Bachelor's degree or higher
0.2925
0.4550
0.3740
0.4840
White, non-Hispanic
0.6552
0.4754
0.7665
0.4231
Black, non-Hispanic
0.1153
0.3195
0.0800
0.2713
Other, non-Hispanic
0.0777
0.2677
0.0687
0.2530
Hispanic
0.1518
0.3589
0.0848
0.2786
2 or more races, non-Hispanic
0.0128
0.1123
0.0294
0.1690
Less than $25,000
0.2164
0.4119
0.1590
0.3657
$25,000-$39,999
0.1543
0.3613
0.1398
0.3469
$40,000-$74,999
0.1651
0.3713
0.1689
0.3747
$75,000-$99,999
0.2306
0.4213
0.2537
0.4352
Greater than $100,000
0.2335
0.4231
0.2786
0.4484
Married
0.5105
0.5000
0.5959
0.4908
Not married
0.4895
0.5000
0.4041
0.4908
Metropolitan
0.8439
0.3630
0.8373
0.3692
Northeast
0.1821
0.3860
0.1867
0.3897
Midwest
0.2135
0.4098
0.2284
0.4199
South
0.3707
0.4831
0.3600
0.4801
West
0.2337
0.4233
0.2250
0.4176
Employed
0.5664
0.4957
0.5525
0.4973
Unemployed, in labor force
0.0850
0.2789
0.0547
0.2274
Not in labor force
0.3487
0.4766
0.3928
0.4885
Observations
2,925
Table C.67. Summary statistics for demographics: All mobile phone users (feature and smartphone)
Weighted
Unweighted
Mean
Standard deviation
Mean
Standard deviation
Age
46.1954
16.9504
51.6815
16.8657
Male
0.4818
0.4998
0.5167
0.4998
Female
0.5182
0.4998
0.4833
0.4998
18-29
0.2226
0.4161
0.1364
0.3433
30-44
0.2656
0.4417
0.2098
0.4072
45-60
0.2692
0.4436
0.2908
0.4542
Ages over 60
0.2426
0.4287
0.3630
0.4810
Less than high school
0.1059
0.3078
0.0553
0.2286
High school degree
0.2838
0.4509
0.2620
0.4398
Some college
0.2945
0.4559
0.2897
0.4537
Bachelor's degree or higher
0.3158
0.4649
0.3930
0.4885
White, non-Hispanic
0.6664
0.4716
0.7722
0.4195
Black, non-Hispanic
0.1096
0.3125
0.0772
0.2670
Other, non-Hispanic
0.0747
0.2630
0.0676
0.2511
Hispanic
0.1492
0.3563
0.0830
0.2759
2 or more races, non-Hispanic
0.0108
0.1033
0.0288
0.1673
Less than $25,000
0.1839
0.3875
0.1348
0.3416
$25,000--$39,999
0.1499
0.3570
0.1348
0.3416
$40,000-$74,999
0.1697
0.3754
0.1690
0.3749
$75,000-$99,999
0.2408
0.4277
0.2647
0.4413
Greater than $100,000
0.2556
0.4363
0.2966
0.4568
Married
0.5300
0.4992
0.6135
0.4870
Not married
0.4700
0.4992
0.3865
0.4870
Metropolitan
0.8530
0.3542
0.8444
0.3625
Northeast
0.1898
0.3922
0.1894
0.3919
Midwest
0.2034
0.4026
0.2197
0.4142
South
0.3731
0.4837
0.3665
0.4819
West
0.2337
0.4232
0.2244
0.4172
Employed
0.6114
0.4875
0.5843
0.4929
Unemployed, in labor force
0.0782
0.2685
0.0515
0.2210
Not in labor force
0.3105
0.4628
0.3642
0.4813
Observations
2,603
Table C.68. Summary statistics for demographics: Smartphone users
Weighted
Unweighted
Mean
Standard deviation
Mean
Standard deviation
Age
42.4617
15.4502
47.8068
16.0438
Male
0.4865
0.5000
0.5217
0.4997
Female
0.5135
0.5000
0.4783
0.4997
18-29
0.2652
0.4416
0.1707
0.3764
30-44
0.3223
0.4675
0.2642
0.4410
45-60
0.2531
0.4349
0.3020
0.4592
Ages over 60
0.1593
0.3661
0.2631
0.4404
Less than high school
0.0778
0.2679
0.0394
0.1947
High school degree
0.2611
0.4393
0.2287
0.4201
Some college
0.3023
0.4594
0.2946
0.4560
Bachelor's degree or higher
0.3588
0.4798
0.4372
0.4962
White, non-Hispanic
0.6403
0.4801
0.7487
0.4339
Black, non-Hispanic
0.1028
0.3037
0.0761
0.2652
Other, non-Hispanic
0.0847
0.2785
0.0744
0.2624
Hispanic
0.1723
0.3777
0.1008
0.3012
2 or more races, non-Hispanic
0.0098
0.0986
0.0270
0.1623
Less than $25,000
0.1376
0.3446
0.0969
0.2959
$25,000-$39,999
0.1347
0.3415
0.1149
0.3190
$40,000-$74,999
0.1739
0.3791
0.1645
0.3708
$75,000-$99,999
0.2489
0.4325
0.2659
0.4419
Greater than $100,000
0.3049
0.4605
0.3577
0.4795
Married
0.5431
0.4983
0.6248
0.4843
Not married
0.4569
0.4983
0.3752
0.4843
Metropolitan
0.8680
0.3386
0.8575
0.3497
Northeast
0.1836
0.3873
0.1803
0.3845
Midwest
0.1909
0.3931
0.2096
0.4071
South
0.3785
0.4851
0.3752
0.4843
West
0.2470
0.4314
0.2349
0.4241
Employed
0.6878
0.4635
0.6715
0.4698
Unemployed, in labor force
0.0803
0.2719
0.0552
0.2285
Not in labor force
0.2318
0.4221
0.2732
0.4457
Observations
1,775
Table C.69. Summary statistics for demographics: Feature phone users
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