skip to main navigation skip to secondary navigation skip to content
Board of Governors of the Federal Reserve System
skip to content
Federal Reserve Board of Governors

Resources for Housing Counselors

The Federal Reserve, along with the Office of the Comptroller of the Currency (OCC), recently held a training webinar to provide information to housing counselors, legal aid attorneys, and other advisors assisting borrowers with completing the Request for Review form for the Independent Foreclosure Review process. 

An independent foreclosure review, conducted by an independent consultant, is required as a result of the consent orders issued by the Federal Reserve and the OCC in April 2011. The Independent Foreclosure Review process is designed to identify borrowers who were financially harmed as a result of servicer errors, misrepresentations, or other deficiencies during the mortgage foreclosure process in 2009 or 2010. 

The archive of the closed-captioned webinar is now available for download on the Board's website. The accompanying presentation slides and event transcript are also posted to the website, in English and Spanish. The webinar materials highlight key information for borrowers to complete the Request for Review form, including the importance of returning the form signed, a critical step for requesting a review.  

Related Information

Last update: August 2, 2013