Cash Services
Information for financial institutions on the status of Federal Reserve Cash Services may be found here.

Contaminated Cash
More information on cash services and how banks may safely handle cash that has been damaged by flooding may be found here.

Supervisory Resources
Information on supervisory practices regarding banking organizations and their borrowers and other customers affected by a major disaster or emergency may be found here.

The Board recognizes efforts to work with customers affected by Hurricanes Irma and Harvey, which may include:

  • Waiving automated teller machine (ATM) fees for customers and non-customers
  • Increasing ATM daily cash withdrawal limits
  • Waiving overdraft fees
  • Waiving early withdrawal penalties on time deposits
  • Waiving availability restrictions on insurance checks
  • Easing restrictions on cashing out-of-state and non-customer checks
  • Easing credit terms for new loans
  • Increasing credit card limits for creditworthy customers
  • Waiving late fees for credit card and other loan balances
  • Offering payment accommodations, such as allowing loan customers to defer or skip some payments or extending the payment due dates, which would avoid delinquencies and negative credit bureau reporting caused by disaster-related disruptions

Other Resources

FDIC
Hurricane Harvey--Information for Consumers and Bankers in the Affected Areas

OCC
Hurricane News Center--Information for Consumers and Bankers in the Affected Areas

CFPB
Checklist to rebuild your finances
Protecting and rebuilding your finances after a disaster

State Agencies

Louisiana
Office of Financial Institutions
Emergency.Louisiana.gov

Texas
Office of the Texas Governor
Texas Department of Banking

Florida
Office of Financlai Regulation

Puerto Rico
Commissioner of Financial Institutions of Puerto Rico

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Last Update: September 22, 2017