Consumer Affairs letters address significant policy and procedural matters related to the Federal Reserve System’s consumer compliance supervisory responsibilities. The letters are sent to banking supervision staff at the Board and the Reserve Banks and, in some instances, to supervised banking organizations.

Consumer Affairs letters are numbered sequentially by year. For example, the first letter issued in 2005 is numbered CA 05-1. Letters that have been superseded or contain confidential supervisory information are not included.

Requests for letters that are not included here should be directed to the Board's Freedom of Information Office.

Consumer compliance supervision and regulation policies are also addressed in the Federal Reserve Regulatory Service (FRRS).


Interagency Statement on Elder Financial Exploitation

Joint Statement on Banks’ Arrangements with Third Parties to Deliver Bank Deposit Products and Services

Interagency Guidance on Reconsiderations of Value of Residential Real Estate Valuations

Revised “A Guide to HMDA Reporting: Getting It Right!”

Interagency Guidance on Third-Party Relationships: Risk Management

Third-Party Risk Management: A Guide for Community Banks


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Last Update: March 02, 2020