This survey and report were prepared by the Consumer and Community Research Section of the Federal Reserve Board's Division of Consumer and Community Affairs (DCCA).

DCCA directs consumer- and community-related functions performed by the Board, including conducting research on financial services policies and practices and their implications for consumer financial stability, community development, and neighborhood stabilization.

DCCA staff members Alex Durante and Lisa Chen were the lead contributors to this report and survey. Cassandra Duchan, Kimberly Kreiss, Ellen Merry, Barbara Robles, Claudia Sahm, and Mike Zabek were also key staff contributors. Federal Reserve staff members Eric Belsky, Anna Alvarez Boyd, Andrea Brachtesende, David Buchholz, Jeff Larrimore, Madelyn Marchessault, and Susan Stawick provided valuable comments on the survey and report. Katherine Abraham, Mary Burke, Julia Cheney, Keith Ernst, Andrew Figura, Geoff Gerdes, Lisa Lee, Gavin Miller, Joshua Montes, Shannon Nelson, Michael Scherzer, James Spletzer, Alison Weingarden, and Josh Winters provided helpful feedback on new survey questions. The authors would like to thank Bob Torongo, Marlene Rosas, Mansour Fahimi, Frances Barlas, Elisa Chan, and Sergei Rodkin for their assistance fielding the survey.

If you have questions about the survey or this report, please email

Accessible Keys for Video

[Space Bar] toggles play/pause;

[Right/Left Arrows] seeks the video forwards and back (5 sec );

[Up/Down Arrows] increase/decrease volume;

[M] toggles mute on/off;

[F] toggles fullscreen on/off (Except IE 11);

The [Tab] key may be used in combination with the [Enter/Return] key to navigate and activate control buttons, such as caption on/off.

Back to Top
Last Update: June 06, 2019