This survey and report were prepared by the Consumer and Community Research Section of the Federal Reserve Board's Division of Consumer and Community Affairs (DCCA).
DCCA directs consumer- and community-related functions performed by the Board, including conducting research on financial services policies and practices and their implications for consumer financial stability, community development, and neighborhood stabilization.
DCCA staff members Sara Canilang, Cassandra Duchan, Kimberly Kreiss, Jeff Larrimore, Ellen Merry, Erin Troland, and Mike Zabek prepared this report. Federal Reserve staff members Eric Belsky, Anna Alvarez Boyd, Andrea Brachtesende, David Buchholz, Madelyn Marchessault, Josh Montes, Barbara Robles, Claudia Sahm, Kirk Schwarzbach, Susan Stawick, and Alison Weingarden provided valuable comments on the survey and report. Robynn Cox, Jennifer Doleac, Keith Finlay, Ana Kent, Raven Molloy, Mike Mueller-Smith, Wilbert van der Klaauw, Sara Wakefield, and Abigail Wozniak provided helpful feedback on new survey questions for the main survey and the April 2020 supplemental survey. The authors would like to thank Bob Torongo, Poom Nukulkij, Mansour Fahimi, Frances Barlas, and Alyssa Marciniak for their assistance fielding the survey.
If you have questions about the survey or this report, please email SHED@frb.gov.