Consumer & Community Context, an article series, features original analysis about the financial conditions and experiences of consumers and communities, including traditionally underserved and economically vulnerable households and neighborhoods.

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November 18
The fourth issue covers the topic of how consumers, communities, and community development organizations are responding to the pandemic. The first looks at select results from the Survey of Household Economics and Decisionmaking (SHED) to measure the economic impact of the pandemic; the second describes the operations of community development financial institutions and their roles responding to the pandemic; the third presents the results of an analysis of complaints consumers reported to the Consumer Financial Protection Bureau about their experiences with financial institutions; and the fourth highlights the results of a survey of organizations providing services to low- and moderate-income (LMI) communities during the pandemic.


August 10, 2020
The third issue covers the topic of changes in retail banking, and includes articles on the implications of faster payments for cash-flow constrained consumers; and the emergence of online-only subsidiaries of traditional brick-and-mortar banks.

November 4, 2019
The second issue covers the topic of small businesses' access to capital, and includes articles on experiences of small business owners when searching for financing online; disparities in small business credit approval by race and ethnicity; and small businesses' access to financial services in low- and moderate-income communities.

January 16, 2019
The inaugural issue covers the theme of student loans, and includes articles covering the impact that rising student loan debt levels may have on homeownership rates among young adults; and the relationship between the amount of student loan debt individuals acquire and their decisions to live in rural or urban areas.

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Last Update: November 18, 2020