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Board of Governors of the Federal Reserve System
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Board of Governors of the Federal Reserve System

Consumer Affairs Letters

Consumer Affairs Logo Consumer Affairs letters address significant policy and procedural matters related to the Federal Reserve Systemís consumer compliance supervisory responsibilities. The letters are sent to banking supervision staff at the Board and the Reserve Banks and, in some instances, to supervised banking organizations.

Consumer Affairs letters are numbered sequentially by year. For example, the first letter issued in 2005 is numbered CA 05-1. Letters that have been superseded or contain confidential supervisory information are not included.

Requests for letters that are not included here should be directed to the Boardís Freedom of Information Office.

Consumer compliance supervision and regulation policies are also addressed in the Federal Reserve Regulatory Service (FRRS).


CA 12-14/SR 12-17
Consolidated Supervision Framework for Large Financial Institutions
CA 12-12/SR 12-16
Interagency Statement on Restrictions on Conversions of Troubled Banks
CA 12-11/SR 12-12
Implementation of a New Process for Requesting Guidance from the Federal Reserve Regarding Bank and Nonbank Acquisitions and Other Proposals
CA 12-10/SR 12-11
Guidance on a Lender's Decision to Discontinue Foreclosure Proceedings
CA 12-9/SR 12-10
Questions and Answers for Federal Reserve-Regulated Institutions Related to the Management of Other Real Estate Owned (OREO)
CA 12-8
Mortgage Servicing Practices Concerning Military Homeowners with Permanent Change of Station Orders
CA 12-5
Revised Interagency Examination Procedures for the Fair Credit Reporting Act
CA 12-4
Guidance on the Usage of 2010 Census Data in Community Reinvestment Act Examinations
CA 12-3/SR 12-5
Policy Statement on Rental of Residential Other Real Estate Owned (OREO) Properties
CA 12-2
Consumer Financial Protection Bureau Clarifies the Rules on Compensation to Loan Originators Based on Mortgage Transaction Terms or Conditions under Regulation Z
CA 12-1
Second Extension of CRA Consideration Period for Community Development Activities in Hurricanes Rita and Katrina Disaster Areas for an Additional 36 Months

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Last update: April 13, 2016