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Board of Governors of the Federal Reserve System
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Board of Governors of the Federal Reserve System

Consumer Affairs Letters

Consumer Affairs Logo Consumer Affairs letters address significant policy and procedural matters related to the Federal Reserve Systemís consumer compliance supervisory responsibilities. The letters are sent to banking supervision staff at the Board and the Reserve Banks and, in some instances, to supervised banking organizations.

Consumer Affairs letters are numbered sequentially by year. For example, the first letter issued in 2005 is numbered CA 05-1. Letters that have been superseded or contain confidential supervisory information are not included.

Requests for letters that are not included here should be directed to the Boardís Freedom of Information Office.

Consumer compliance supervision and regulation policies are also addressed in the Federal Reserve Regulatory Service (FRRS).


CA 13-26
Regulation X Homeownership Counseling List Requirement
CA 13-25
Revised Interagency Examination Procedures for Regulation Z and Applicability of CA Letter 09-12
CA 13-24
Revised RESPA Interagency Examination Procedures
CA 13-23 / SR 13-20
Interagency Statement on Supervisory Approach for Qualified and Non Qualified Mortgage Loans
CA 13-22
Social Media: Consumer Compliance Risk Management Guidance
CA 13-21 / SR 13-19
Guidance on Managing Outsourcing Risk
CA 13-20
Consumer Compliance and Community Reinvestment Act (CRA) Examination Frequency Policy
CA 13-19
Community Bank Risk-Focused Consumer Compliance Supervision Program
CA 13-18
Final Revisions to Interagency Questions and Answers Regarding Community Reinvestment
CA 13-17
Revised Interagency Examination Procedures for Regulation E
CA 13-16
Interagency Examination Procedures for Garnishment of Accounts Containing Federal Benefit Payments Rule
CA 13-15
Interagency Statement on Fair Lending Compliance and the Ability-to-Repay and Qualified Mortgage Standards Rule
CA 13-14
Interagency Guidance on Privacy Laws and Reporting Financial Abuse of Older Adults
CA 13-11 / SR 13-15
Federal Reserve Resources for Minority Depository Institutions
CA 13-10 / SR 13-13
Supervisory Considerations for the Communication of Supervisory Findings
CA 13-8
Guidance on the Use of 2010 Census Data in Fair Lending Examinations
CA 13-7
Statement on Deposit Advance Products
CA 13-6 / SR 13-9
Minimum Standards for Prioritization and Handling Borrower Files with Imminent Scheduled Foreclosure Sale
CA 13-5 / SR 13-8
Extension of the Use of Indicative Ratings for Savings and Loan Holding Companies
CA 13-4 / SR 13-7
State Member Bank Branching Considerations
CA 13-3 / SR 13-6
Supervisory Practices Regarding Banking Organizations and their Borrowers and Other Customers Affected by a Major Disaster or Emergency
CA 13-2
Interagency Statement on the Impact of Biggert-Waters Act
CA 13-01/SR 13-01
Supplemental Policy Statement on the Internal Audit Function and Its Outsourcing

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Last update: April 13, 2016